Positive Steps
Positive Steps

Charity registered in Scotland SC028252

Established in 1989, Positive Steps has grown to become a major agency dedicated to promoting the health, wellbeing and social lifestyles of vulnerable adults irrespective of gender, ethnicity, culture, religious beliefs or sexual orientation. As a not-for-profit Christian charity based in Scotland, Positive Steps has enabled vulnerable adults locally and internationally to overcome various barriers to sustain their independence through provision of key services: Housing Support, Accommodation Service, Flexi Care, T.A.O.S (Temporary Accommodation Outreach Service) and R.H.P.S (Repeat Homeless Prevention Service) services. Therefore, we have developed services and programmes to support and enable an individual to make an informed choice.

We work with individuals who have a wide range of potential barriers to sustain independent living and are impacted by mental health, learning disabilities, substance misuse, offending behaviour, homelessness and poverty. Sometimes the individuals we work with have to deal with more than one barrier in their lives and we can provide the support, care, accommodation and practical assistance required for people to overcome such barriers to enable vulnerable adults to reach their full potential.


Closed vacancies
This vacancy has now closed

Top job! Service Manager

  • Full time
  • £30,000 – £35,000
  • Dundee
  • Closing 10th May 2019

Positive Steps is a Christian charity; working in Dundee since 1989 we support some of the most vulnerable people living in our community.

Our services provide person-centred support to people experiencing a range of challenges and problems living in the community.

As the Registered Service Manager you will be able to demonstrate vision, leadership skills and a track record of managing/developing services. You will have a commitment to implementing best practice, continuous improvement and to the values and ethos of the organisation. You will be responsible for working with external partners including regulators, other support agencies, healthcare professionals and family members.

The ideal candidate will have:

  • Relevant supervisory experience in a support environment.
  • Qualifications suitable for SSSC registration at this level (e.g. SVQ level 4 with Leadership and Management Award).
  • Good understanding of the issues surrounding people with complex needs, poverty and homelessness.
  • Experience of legal, regulatory and policy requirements relating to a housing support setting.
  • A commitment to service user involvement.
  • Experience of risk management principles and implementing them.
  • A commitment to positive risk taking within a supported environment.
  • The ability to effectively and efficiently manage available resources to ensure service users receive high quality person-centred support.
  • Experience developing services.
  • Effective communication and coaching/mentoring skills.

The post is subject to satisfactory references, membership of the PVG (Adult) Scheme and requires the daily use of a roadworthy, appropriately insured car.

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