If you have a commitment to customer service, a passion for coaching and an interest in the environment then we are looking for you!

We are looking for an Advice Team Lead with the desire to deliver a high quality, target driven, customer focused advice service within the Home Energy Scotland Advice Centre South East. To be successful in this role you will need to be a dynamic leader who can motivate a team to achieve high standards in a fast-paced environment, supporting individuals to deliver a high quality customer experience that empowers households in Scotland to take action

The successful candidate will be expected to be hands-on, coaching a team of 10-12 Energy Advisors with the support of a Senior Energy Advisor, coordinating the allocation of work to ensure the smooth and efficient running of the advice centre. You will work closely with the Advice Team Manager to achieve high productivity and quality outputs, whilst looking to maintain a culture that supports individuals to develop within a high performing team.

With a commitment to excellent customer service and an interest in the environment you will be highly organised with an ability to develop and deliver efficient and straightforward processes. You will be an excellent communicator who is adaptable and able to manage change, ensuring the team is equipped to deliver up to date information to households in Scotland.

More and more households are facing the reality of living in fuel poverty, at the same time as we also address the challenge of decarbonising heat in Scotland’s homes. The HES advice service is at the centre of this challenge and this role will be play a crucial role in supporting the growth and impact we want to achieve.

This opportunity offers a challenging and stimulating position in the environmental and charity sector. Changeworks provides an inclusive and supportive working environment with an excellent benefits package. Changeworks is a leading environmental charity and social enterprise in Scotland. We give people and organisations practical support to live and work more sustainably. We deliver the Home Energy Scotland service in South East Scotland and Highlands & Islands.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Changeworks has over 35 years’ experience in delivering high impact solutions for low-carbon living. We work collaboratively with partners, organisations and householders to drive transformation in energy efficiency and to tackle fuel poverty. An exciting opportunity for a Research and Policy Consultant has come up in our busy and growing team.

This role is based within our Consultancy Team and will report to the Senior Research Consultant. Our Consultancy team are leaders in the industry and provide expert analysis and insight. The team works across a range of disciplines including data analysis, social research and impact evaluation.

In this role you will be responsible for managing the development and delivery of quality research and policy projects. Using your project management experience, you will manage a range of commissions. You will allocate responsibility to team members, monitor budgets and collaborate with colleagues to produce accurate reports. Cultivating and maintaining client relationships will be a key responsibility, ensuring client satisfaction and project success. You will also support the dissemination of the Consultancy team’s work to wider audiences through a range of media including presentations at relevant conferences, networking, written articles etc.

Working with the Senior Consultants you will identify opportunities to develop and deliver projects and services that generate income.

Knowledge of qualitative and quantitative research techniques is essential for this position. You will have experience in project management in a professional, research or consultancy role. Experience of developing and writing policies or strategies is also desirable.

You’ll be joining Changeworks at a very exciting time as we continue to drive forward our strategy to help us scale our work and achieve our ambitious goal of decarbonising homes across Scotland.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Changeworks has over 35 years’ experience in delivering high impact solutions for low-carbon living. We work collaboratively with partners, organisations and householders to drive transformation in energy efficiency and to tackle fuel poverty. An opportunity for a Principal Consultant has come up in our busy and growing consultancy team to cover maternity leave.

This role is based within our Consultancy Team and will report to the Head of Consultancy. The team work across the sustainability agenda for internal and external clients. They specialise in energy efficiency, heat decarbonisation and renewables in the built environment, fuel poverty and pro-environmental behaviour change. You will take a leading role in determining the strategic direction and the development of the team.

You will oversee the development of our Research and Impact Evaluation services, working with colleagues to develop and diversify our portfolio of services, projects and methods. Working with the Senior Consultants and the Head of Consultancy, you will identify opportunities to develop and deliver projects and services that generate income. This will include pursuing opportunities for new work and funding from a range of groups and sectors including local government, housing associations and businesses.

You will use your leadership experience to manage the Research and Impact Evaluation Senior Consultants, supporting them to deliver their portfolios of work to the highest standard, ensuring coordination of activity between colleagues.

You will have experience in a relevant project management, consultancy or business role. An in-depth understanding gained through experience of either consultancy, impact evaluation or qualitative or quantitative research methodologies is essential.

You’ll be joining Changeworks at a very exciting time as we continue to drive forward our strategy to help us scale our work and achieve our ambitious goal of decarbonising homes across Scotland.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Are you passionate about tackling the climate emergency? Changeworks, Scotland’s leading environmental charity, is looking for a talented Business Process and Implementation Manager to join its industry-leading project management team.

This role will manage the implementation and review of business processes to support the delivery of projects. You will assess options for process improvement, facilitate the complaints and enquiries process and deliver training to support staff understanding and implementation.

You will lead a team of Project Administrators responsible for project processes, data management and supporting performance reporting. You will use your line management experience to lead and motivate the team, fostering a positive team spirit and encouraging good teamwork.

This role is based within the Technical Support Team, working with local authorities and housing associations to deliver projects to improve the energy efficiency of homes, reduce carbon and alleviate fuel poverty. Our work makes a meaningful difference to reducing the carbon impact of homes in Scotland. Helping people feel warmer and lower their carbon impact.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Are you looking for a role where you can really make a difference every day? Changeworks, Scotland’s leading environmental charity, is growing and looking for a project manager to help us tackle the climate emergency.

Our work makes a meaningful difference to reducing the carbon impact of homes in Scotland. Part of what we do involves managing and delivering energy efficiency projects all over Scotland. We deliver schemes to install various insulation and renewable technology measures in people’s homes. Helping them feel warmer, and lower their carbon impact.

That’s where you come in! As the managing agent, we partner with local authorities, housing associations, and social landlords to improve the energy efficiency of homes. You will work within the Building Decarbonisation Team delivering domestic retrofit projects, managing retrofit contractors and ensuring projects are delivered to budget and to a high standard. You’ll use your strong relationship building skills to work effectively with various partners and be confident communicating with various stakeholders.

You’ll already have an understanding of the complexities involved with delivering retrofit projects, such as driving quality and managing complex timelines. You’ll be supported by project administrators and work closely with our internal Quality Assurance and Quantity Surveying teams.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

We are looking for a new project officer to join our Low Carbon Communities team. This tight knit group of engagement specialists delivers a diverse mix of place-based projects, and we need someone to help bring to life our new community engagement strategy. We are seeking a driven self-starter with the ability to design creative and impactful engagement activities, and lead on a variety of people-facing projects to ensure they are delivered to a high standard.

If you’re looking for a role where you can make a real difference and help tackle the climate emergency, this is the position for you.

The Role

This is an exciting opportunity to play a vital role in our Low Carbon Communities team. You will be responsible for the day-to-day running of a range of projects, ensuring that they are planned, resourced and delivered to a high standard, on time and within set budget. You will undertake a wide variety of tasks such as planning and coordinating activities, proactive and creative engagement with stakeholders, involving communities in the co-production of projects, and preparing accurate reports.

You will be a key point of contact with local communities, communication with local community groups, schools and businesses, and third sector organisations, using a range of tools, both digital content and traditional face to face resources, to identify, develop, execute and evaluate targeted campaigns. You will be highly motivated and use your great communication and organisation skills to achieve ambitious engagement targets.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

We are looking for a self-motivated individual with a passion for customer service and local renewable energy to join our team. If you’re looking for a role on the front line of the climate emergency, this is the job for you.

The Role

Changeworks, Scotland’s leading environmental charity, is part of a consortium called Local Energy Scotland that delivers the Scottish Government’s Community and Renewable Energy Scheme (CARES). CARES supports communities across Scotland to engage with, participate in, and benefit from the energy transition to net zero emissions.

We’re looking for a Development Officer to join the Local Energy Scotland team delivering CARES in the Western Isles and Mainland Scotland. The role will see you managing a portfolio of projects in these areas and providing impartial advice to community organisations. You will assist local groups to explore and develop project ideas, apply for funding and deliver projects and initiatives that maximise local benefit from local renewable energy, shared ownership in commercial developer schemes and in developing decarbonised heat projects. You will maintain accurate records and complete regular and timely reporting.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Do you want to join an ambitious organisation committed to making our world a better place? Changeworks is growing, and we need to expand our Project Management team to manage our energy efficiency projects all over Scotland.

About you

We need a strong relationship builder, an effective communicator and a driver of quality to help us deliver our important work to deliver low-carbon housing across Scotland and driving Scotland’s journey to Net Zero.

You will understand the complexities of successfully delivering retrofit projects and programmes driving quality and achieving high impacts in challenging timescales. You will be adept at developing relationships and working in partnership, a skilled communicator managing and motivating your team.

About the role

We act as a Managing Agent for Local Authorities and Housing Associations delivering a range of energy efficiency and decarbonisation programmes working in homes across Scotland. You will work within the Building Decarbonisation Team to deliver domestic retrofit projects, managing retrofit contractors and ensuring projects are delivered to budget and to a high standard.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for over 35 years, and we need a Contracts and Business Manager to support and enable the expansion of our Community Engagement and Energy Advice Services. If you are someone who enjoys working in a contract performance environment and with numbers as well as people, and have strong performance management and analytical skills, then this could be your ideal role.

Changeworks is expanding its existing services and developing a wider service portfolio, all aimed at helping people reduce their energy usage. To support this increase in volume and complexity, we need a new member of the team and that’s where you come in. You will work alongside operational managers, our finance team and business development colleagues to proactively drive quality and compliance in our service delivery. Leading on the collection and use of data, you will develop valuable information, sharing insights with colleagues to support contractual delivery and continuous improvement.

The combination of your reporting skills, data insights and in-depth understanding of funders’ requirements will be a foundation stone to bid development and the shaping of contracts and their performance targets.

You’ll be confident in leading by example and motivating your colleagues to continuously improve and evidence impact. This role will involve using your strong communication skills to ensure insights and key information lands well and is fully utilised. You’ll be well versed in building strong and effective relationships with teams and partners to ensure the successful definition and delivery of services and contracts.

This role is permanent and reports directly to the Head of Community Engagement and Energy Advice Services, within the Operations Directorate.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Do you want to join an ambitious organisation committed to making our world a better place? Changeworks is growing, and we need to expand our Project Management team to manage our energy efficiency projects all over Scotland.

About you

We need a strong relationship builder, an effective communicator and a driver of quality to help us deliver our important work to deliver low-carbon housing across Scotland and driving Scotland’s journey to Net Zero.

You will understand the complexities of successfully delivering retrofit projects and programmes driving quality and achieving high impacts in challenging timescales. You will be adept at developing relationships and working in partnership, a skilled communicator managing and motivating your team.

About the role

We act as a Managing Agent for Local Authorities and Housing Associations delivering a range of energy efficiency and decarbonisation programmes working in homes across Scotland. You will work within the Building Decarbonisation Team to deliver domestic retrofit projects, managing retrofit contractors and ensuring projects are delivered to budget and to a high standard.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Are you passionate about tackling the climate emergency? Changeworks, Scotland’s leading environmental charity, is looking for a talented individual to join its industry-leading Technical Support Team.

The role

This role is based within the Technical Support Team, and you will report to the Technical Support Manager. The team support with the delivery of retrofit projects across Scotland working with local authorities and housing association to improve the housing stock and reduce fuel poverty. This role will play a key role in ensuring that these projects are delivered to contract specification and in line with Scottish Government guidance. You will support with line management duties for a team of Technical Assessors and carry out retrofit assessments on projects when required. Applicable training will be provided if required.

You will be a good communicator, used to working with both internal and external teams and be able to lead and motivate a team. You will be confident in working individually and have strong organisational and time management skills. You will provide a high level of customer service at all times and be comfortable offering energy advice to householders.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

The Candidate

Changeworks is looking for an experienced building professional with a detailed knowledge of energy efficiency fabric retrofit measures, including surveying and modelling the impact of those measures.

Training offered (if applicable) – Passive House Planning Package (PHPP) training can be provided to the right candidate.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Do you dream about a more rewarding career? One where you make a real difference to people’s lives? One with hybrid working, job permanence and career development? Then why not become an Affordable Warmth Advisor at Changeworks, Scotland’s leading environmental charity delivering solutions for low carbon living?

As an Affordable Warmth Advisor, you’ll provide people with crucial support to get through the growing energy crisis. Our Community Engagement and Energy Advice Services are on the frontline, providing a range of information and support to the public including signposting, advice, advocacy and support for people, particularly for those in fuel poverty, and awareness-raising and engagement activity at talks and events.

We are seeking to recruit additional Affordable Warmth Advisors to help us expand our services across Scotland, to support more people in need and to drive energy efficiency. Our Advisors are naturally supportive, highly motivated and driven by delivering real outcomes for their customers. If you have excellent communication skills, a ‘can do’ attitude and a mature and responsible approach to your work, we’d love to hear from you. The work can be complex, and our customers are often in acute need, meaning the role can be highly rewarding as you can make a real difference to someone’s life.

A background in energy or advice is desirable, customer experience essential, and you should have an understanding of vulnerability and awareness of fuel poverty You should have experience of producing high quality written reports or papers. A driving licence is beneficial as some of our work is face-to-face, and in rural areas.

We will start to grow your knowledge of services straight away with training over your first months. Training and knowledge sharing will be ongoing to ensure you are kept up to date with sector specific developments and new technologies.

We offer an attractive staff benefits package, excellent pension and employee benefits which include 26 days paid holiday plus 9 public holidays per year.

Changeworks runs a very successful fuel billing, energy advice and advocacy service for vulnerable householders across Edinburgh, East Lothian, West Lothian, Midlothian, Borders, and Highland regions. We are seeking an Administrative Advisor to provide high quality energy efficiency advice to our clients, as well as excellent administrative support to the Affordable Warmth Services Team.

The successful candidate will be an enthusiastic individual with excellent customer service skills. This is a varied and flexible role, working as part of a team, supporting a busy department. As the first point of contact for vulnerable clients you should be a confident communicator, with an excellent telephone manner. You will also deliver advice face to face at outreach events. You will have experience working with databases and IT packages such as Outlook, Word, Excel working to a high level of accuracy throughout.

We will start to grow your knowledge of services straight away, including full training on the topic of energy efficiency advice as well as a City and Guilds qualification on Energy Efficiency in the home. Further training in all the relevant operations and tasks will also be provided. Due to the nature of the role, training will be ongoing to ensure that employees are kept up to date with developments and new technologies.

We offer an attractive staff benefits package, excellent pension and employee benefits which include 26 days paid holiday plus 9 bank holidays per year.

To apply, please download the application form from changeworks.org.uk, email recruitment@changeworks.org.uk or contact reception on 0131 555 4010 to request an application pack quoting the reference AWSAA

We are looking for a Senior Officer to join our Low Carbon Communities team, a tight knit group of engagement specialists who deliver a diverse mix of projects supporting household decarbonisation. We need an experienced and enthusiastic individual to help develop and lead a programme of low carbon living projects.

You will be working within the Low Carbon Communities delivery team, and with a range of external partners and stakeholders, to lead projects through all stages, including conception, development, design, delivery and monitoring. You will have line management responsibility and oversee key external relationships and contracts.

We are looking for an exceptionally organised and highly motivated project or programme manager, able to work across various workstreams and priorities, helping anchor and support the team and bringing creative ideas and solutions to our work. You should be a skilled communicator and a team player, with the ability to engage, enthuse and influence the people you work with.

This is an exciting time as we hone our focus on decarbonising the home and you will play a key role in bringing to life our new community engagement strategy, leading on the development and setting-up of projects to ensure they are planned and delivered to a high standard.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Are you looking for a role where you can really make a difference? Changeworks, Scotland’s leading environmental charity, is looking for an ICT Support technician to play a key role in helping us tackle the climate emergency.

You’ll join our dedicated ICT team, playing a crucial role in providing ICT support for staff across the organisation. This will encompass a wide variety of areas including administration of our network, servers, and cloud-based services.

You’ll be keen to learn, and we will support you with training to develop your skills. You’ll have strong IT literacy skills and have a good knowledge of Windows based PC systems and Microsoft 365 products. But any experience with network protocols, Microsoft Server 2012 R2 or above, and CRM systems would be a bonus.

You’ll use your customer facing skills to deal with issues effectively and smoothly. As well as using your communication skills to plainly explain and show staff how to use various ICT services. You’ll be confident to work autonomously and take the initiative, as well as working as part of a team.

If you’re passionate about information technology and have a passion for tackling the climate emergency, we want to hear from you.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Do you want to join an ambitious organisation committed to making our world a better place? Changeworks is growing, and we need to expand our Project Management team to manage our energy efficiency projects all over Scotland.

About you

We need a strong relationship builder, an effective communicator and a driver of quality to help us deliver our important work to deliver low-carbon housing across Scotland and driving Scotland’s journey to Net Zero.

You will understand the complexities of successfully delivering retrofit projects and programmes driving quality and achieving high impacts in challenging timescales. You will be adept at developing relationships and working in partnership, a skilled communicator managing and motivating your team.

About the role

We act as a Managing Agent for Local Authorities and Housing Associations delivering a range of energy efficiency and decarbonisation programmes working in homes across Scotland. You will work within the Building Decarbonisation Team to deliver domestic retrofit projects, managing retrofit contractors and ensuring projects are delivered to budget and to a high standard.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

About Changeworks

As Scotland’s leading environmental charity delivering low carbon solutions for over 35 years, we recognise climate change is the most significant threat to the environment and our way of life.

We firmly believe that our people are our biggest strength, and our goal is to provide a rewarding and fulfilling career in line with our values of collaboration, integrity, passion, innovation and empowerment.

We are proud of the expertise and enthusiasm of our people and have over 200 employees and volunteers across Scotland, from the Borders to Shetland.

Working at Changeworks is working for an organisation who believe that a work-life balance is essential, and inclusivity and diversity are important to us. We therefore invite applications from a variety of backgrounds.

Working for Changeworks will not just give you the opportunity to make an impact on the environment around you in your role, but you will also be part of an ambitious and growing organisation who are committed to our vision of a world where everyone can live, work and enjoy life with a low carbon impact.

At Changeworks, we welcome and encourage applications from everyone.

Are you passionate about tackling the climate emergency? Changeworks, Scotland’s leading environmental charity, is looking for a talented individual to join its industry-leading Technical Support Team.

The Role

Reporting to the Quality Assurance Manager you will work within the Technical Support Team to support the delivery of domestic retrofit projects, primarily being delivered in the Moray and Aberdeenshire local authority area. You will be responsible for carrying out site inspections on energy efficiency measures, low carbon heat and renewable installations. In this field-based role, you will be an expert in ensuring compliance with building standards, and accustomed to liaising with external stakeholders.

You will be a good communicator, used to working with both internal and external teams. You will be confident in working individually and have strong organisational and time management skills. You will provide a high level of customer service at all times and be comfortable offering energy advice to householders.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for over 35 years, and we need a Business Manager to support and enable the expansion of our Community Engagement and Energy Advice Services. If you are someone who enjoys working in a contract performance environment and with numbers as well as people, and have strong performance management and analytical skills, then this could be your ideal role.

Changeworks is expanding its existing services and developing a wider service portfolio, all aimed at helping people reduce their energy usage. To support this increase in volume and complexity, we need a new member of the team and that’s where you come in. You will work alongside operational managers, our finance team and business development colleagues to proactively drive quality and compliance in our service delivery. Leading on the collection and use of data, you will develop valuable information, sharing insights with colleagues to support contractual delivery and continuous improvement.

The combination of your reporting skills, data insights and in-depth understanding of funders’ requirements will be a foundation stone to bid development and the shaping of contracts and their performance targets.

You’ll be confident in leading by example and motivating your colleagues to continuously improve and evidence impact. This role will involve using your strong communication skills to ensure insights and key information lands well and is fully utilised. You’ll be well versed in building strong and effective relationships with teams and partners to ensure the successful definition and delivery of services and contracts.

This role is permanent and reports directly to the Head of Community Engagement and Energy Advice Services, within the Operations Directorate.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

We are looking for an enthusiastic and motivated person to work within our Technical and Outreach Team at Home Energy Scotland South East to assist households to install micro-renewable technologies and advise on energy efficiency options for hard-to-treat properties.

Based within the Home Energy Scotland advice centre at Changeworks, the role is predominantly field-based and will require extensive travel throughout South East Scotland, so a driving license is essential. You will join a skilled team with a focus on delivering an exceptional customer journey which starts in our advice centre right through to a tailored in-home visit which will identify suitable measures and potential available funding.

You’ll have a thirst for knowledge and the ability to inspire customers to take action. Whether it’s a home visit, running a briefing session or presenting to a group of employees you’ll be able to clearly explain complex technologies in a clear and friendly way. This role will also involve engaging with householders at various events throughout the year where you will be delivering advice to customers face to face. Full training will be provided but a knowledge of micro-renewable technologies and energy efficiency in the home is desirable.

Changeworks is Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Funded by the Scottish Government, we deliver Home Energy Scotland advice centres in South East Scotland and Highlands and Islands on behalf of Energy Saving Trust.

We offer an attractive staff benefits package which includes an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

The Role

Changeworks is offering an exciting opportunity for a Senior Data Consultant to join us in our busy and growing Consultancy team. Candidates will have a demonstrable track record of managing data-informed projects with a high level of knowledge about data analysis and data management.

Based within our Consultancy Team, the role requires effective working with a diversity of Changeworks projects and external clients from across sectors. Our busy Consultancy team works across the sustainability agenda and has a particular specialism related to energy efficiency, heat decarbonisation and renewables in the built environment, fuel poverty and pro-environmental behaviour change.

The successful candidate will be able to draw on a range of experience that will allow them to manage a small team of two data analysts and a data consultant, and help them deliver data-informed projects using a variety of tools (e.g. R programming, GIS software). They will be able to help clients manage the necessary data sharing agreements, contracts, and permissions, to ensure a smooth flow and transfer of data between parties. They will help Changeworks’ Monitoring and Impact Evaluation team design studies to capture and analyse monitoring data (e.g. solar energy production, room temperature) from projects Changeworks delivers, and help the data team communicate analysis results to a wide audience with graphs and maps using data visualisation principles.

Overall, we are particularly looking for a person who likes being a ‘data specialist’ in a non-data environment, who will enjoy learning more about the energy efficiency and low carbon sector and help Changeworks deliver its ambitious decarbonisation goals.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Due to additional funding and internal promotions Changeworks needs enthusiastic and talented Energy Advisors to help us deliver the vital Home Energy Scotland advice service in the South East, and support householders with advice to lower their bills and reduce their environmental impact.

With the energy crisis affecting so many people, you’ll be at the forefront of supporting them and have the opportunity to make a big difference to their lives.

We provide high quality advice and information on topics including energy efficiency in the home, behaviour change, renewable technologies, sustainable transport and water. We also support many people who are living in fuel poverty with access to grants and funding to keep their homes warmer for less. Along with the satisfaction of helping people on a daily basis, you’ll also receive an SQA-accredited qualification and join an organisation consistently rated as a fantastic place to work.

Home Energy Scotland is a free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks has been involved in delivering the service for 14 years, and currently manages advice centres in South East Scotland and the Highlands and Islands.

The ideal candidate and the role

To be successful in this role you should have a passion for helping and supporting people and be a confident communicator.

Our advisors speak to a wide range of customers with varied enquiries on a daily basis, providing them with high quality advice tailored to their circumstances and empowering them to take action and change their behaviours.

You will join a team of customer-focused energy advisors in a fast-paced environment, taking inbound calls and making outbound calls to our existing customers. An interest in the environment and sustainability would be an advantage but is not essential, as full training will be given.

In return you can expect

We will start to grow your knowledge of our services and energy efficiency straight away. The Home Energy Scotland advisor induction programme is an SQA accredited qualification, and Energy Advisors will also complete the City and Guilds; Energy Awareness in the Home qualification. We will support the successful applicants with ongoing coaching, mentoring and development.

Changeworks offer a wide range of staff benefits including hybrid working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year. We are an Investors in People Platinum accredited workplace and were nominated for Employer of the Year by the Edinburgh Chamber of Commerce.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Are you passionate about tackling the climate emergency? Changeworks, Scotland’s leading environmental charity, is looking for a talented individual to join its industry-leading project management team.

Reporting to the Process and Reporting Manager you will work within the Technical Support Team to support the delivery of domestic retrofit projects, responsible for project administrative processes, data management, public and client enquiries and performance reporting.

You must be a good communicator, work well individually and as part of a team, and have strong organisational and time management skills.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

An exciting new opportunity has arisen for someone passionate about making a difference to people’s lives and helping to tackle the climate change emergency. Changeworks, Scotland’s leading environmental charity delivering high-impact solutions for low carbon living, is recruiting for a Senior Retrofit Coordinator to deliver, help shape, and expand our brand-new retrofit agency service and team. If you have lived experience of domestic retrofit and you’re qualified within the field of energy efficiency and retrofit measure installations, this is a fantastic, career-making role.

You’ll be joining Changeworks at a very exciting time as we’ve recently launched a new strategy to help us scale our work and achieve our ambitious goal of accelerating the decarbonisation of homes across Scotland. As the Senior Retrofit Coordinator, you’ll be pivotal to the success of this.

This is a new role to deliver a developing service supporting homeowners to decarbonise their homes. Homeowners face multiple barriers to improving the carbon footprint of their homes, this is where our retrofit service comes in. We will work with homeowners to enable them to improve the energy efficiency of their homes through tailored advice, support and services. You’ll be joining us at an exciting time and will have the opportunity to help shape and expand the service and team.

The successful candidate will be a highly organised individual who will be responsible for the operational delivery of the new service. With project management experience you will coordinate and oversee domestic retrofit projects from customer engagement and initial whole house survey to handover, completion and after care. As a skilled communicator with outstanding customer service skills, you will excel in helping homeowners to identify which retrofit measures are needed and suitable for achieving their individual requirements and support them through installation projects. You’ll collaborate with colleagues from across the organisation to deliver a quality service and will always protect the clients’ interests and make sure works and processes comply to the relevant standards.

At a time when climate change is the most significant threat to the environment and our way of life, there is substantial market need and growing demand for these services this is an important role that delivers real job satisfaction.

Benefits

Joining Changeworks means you become part of an exciting and innovative organisation that really cares about its employees. Our staff overwhelmingly say that they would recommend us as an employer – and it’s no surprise that we were nominated for the Employer of the Year by the Edinburgh Chamber of Commerce in 2022.

As one of the few Investors in People Platinum status holders in Scotland, we offer an excellent range of staff benefits including flexible working, hybrid working, a bike to work scheme, an excellent pension scheme and 26 days paid holiday plus nine public holidays per year. You’ll get a day off for your birthday too!

If you have the knowledge and experience to become our Senior Retrofit Coordinator and make a real difference to the lives of people in Scotland, apply today. Together, we can create a world where everyone is able to live, work and enjoy life with a low carbon impact.

At Changeworks, we welcome and encourage applications from everyone.

Are you passionate about tackling the climate change emergency and able to donate your time and skills to play a key role in the fight? Then we need you on board. Changeworks, Scotland’s leading environmental charity, is recruiting up to two trustees and non-executive directors who will help us achieve our mission of delivering high-impact solutions for low carbon living.

As part of this rewarding voluntary position, you will sit on our Board and help ensure we meet our governance, legal and strategic responsibilities while advocating for Changeworks’ vision and objectives. The ideal candidates will have experience of working at a senior level and could come from a range of professional backgrounds, such as a supervisor, a trustee, or a manager. You’ll have the willingness and ability to make decisions that affect the entire organisation to support Changeworks in achieving our objectives.

The role will involve working with Board members, the Chair, Changeworks’ Chief Executive, and other senior employees to find solutions and spot opportunities. You’ll use your communication skills to share your thoughts and questions in a constructive way, whilst bringing a diligence to preparing and attending meetings. We welcome applications from experienced and first-time board members with the right skills.

We’re looking for enthusiastic individuals with a strong belief in the need to tackle the climate emergency. We’d welcome applications from people with a variety of knowledge, interests, and experiences in one or more of the following areas: financial knowledge, lived experience in rural communities, Scottish and UK policy relating to areas we operate in, or the Third Sector. We are particularly interested in applications from individuals with experience or knowledge of housing or construction, business growth and transformation, or lived experience of Changeworks as a customer or client.

You’ll be joining Changeworks at a very exciting time as we’ve recently launched a new strategy to help us scale our work and achieve our mission of decarbonising Scottish homes. As a Board member, you will be at the forefront of these ambitious plans.

At a time when climate change is the most significant threat to the environment and our way of life, this is an important volunteer role that delivers real satisfaction.

Benefits

Joining Changeworks means you become part of an exciting and innovative organisation that really cares about its volunteers and employees. Our staff overwhelmingly say that they would recommend us as an employer – and it’s no surprise that we were nominated for the Employer of the Year by the Edinburgh Chamber of Commerce in 2022.

As a voluntary Board member, not only will you gain a range of new transferable skills, but you will also make a real difference to the lives of people in Scotland. Together, we can create a world where everyone is able to live, work and enjoy life with a low carbon impact.

At Changeworks, we welcome and encourage applications from everyone. We appreciate the value that a variety of different backgrounds, experiences, and perspectives brings. It is important to us that our Board is reflective of the diverse perspectives in our society.

Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for over 35 years, and we need an experienced Project Manager to help us develop and implement new services for the future. If you are someone with strong organisational and analytical skills, then we need you.

Changeworks is developing and implementing new services to help people reduce their energy usage. That’s where you come in. You’ll use your background in project management in an operational environment, to lead colleagues in the design, implementation, and delivery of these services. You’ll be responsible for the financial and commercial aspects of the projects and ensuring the services meet targets against plans.

Your role will involve working with a number of colleagues and partners to bring new commercially viable energy advice services to life. Your skills and experience in agile methodology and service delivery will be key to the success of the work you do.

You’ll also be confident in leading by example and motivating a project team to achieve their best. This role will involve using your strong communication skills to keep all stakeholders well informed and involved. You’ll be well versed in building strong and effective relationships with teams and partners to ensure the success of different projects.

This role is fixed term for 6 months and reports directly to our Operational Director. Any additional experience you already have in user or service design would be advantageous.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

We are looking for a dynamic individual who is comfortable explaining complex financial information to non-finance professionals whilst having a strong eye for detail and experience of effective and timely reporting of financial information. The Finance Manager role is responsible for the efficient and effective running of the charity’s finance function.

The successful candidate will have recently attained or has made substantial progress towards attaining full membership of a professional accountancy body. They will also be task managing other financial team members. Previous experience in a similar role is beneficial, however managerial experience is not essential.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Are you looking for an exciting challenge? Scotland’s leading environmental charity is looking to refresh their staff induction programme to help them tackle the climate emergency. This is where you come in.

Changeworks is a trusted expert, delivering solutions for low carbon living for over 35 years’. We’re looking for a talented learning and development professional with strong instructional design and creative skills to help redevelop our staff induction programme and make a real difference. We need you to transform our traditional learning delivery model into a more streamlined and accessible e-learning programme that is SCORM compliant.

The Challenge

Changeworks has a bold and ambitious strategy to expand our activities and make a meaningful impact in addressing the climate emergency in Scotland. To deliver on our ambitious goals we need an effective onboarding programme to recruit, support, and retain our staff.

We need to ensure that all our new starts get the key information and learning they need in a timely and consistent way. So that all our new starts can succeed in their roles, you’ll develop and implement new e-learning and blended approaches to create a modular induction programme.

You’ll make sure that the induction programme is informative, interactive, engaging and takes account of individual learning styles. It will also meet all legislative, compliance, organisational and individual needs.

What does success look like? A well-developed informative, accessible, and engaging induction learning programme that ensures our staff have all the information they need to thrive in their roles.

The Role

You’ll be a specialist in learning and development with a sound knowledge of relevant standards, adult learning theory and approaches. Using your extensive experience of working with subject-matter experts and stakeholders, you’ll identify existing learning assets and curate engaging and impactful content to organisational change initiatives.

You’ll have experience in the application of the full e-learning design cycle, adult learning theory, accessibility standards and best practice. You’ll also have worked with Learning Management Systems to enable content to be effectively deployed, tracked and evaluated.

Whether you are looking for a temporary or full-time role, or a freelancer working on a self-employed basis, we’re looking forward to starting this three-month long challenge with you in early April 2023.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus nine public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

If you’re knowledgeable about energy efficiency retrofit and have experience of supply chain engagement, Changeworks has the career-defining opportunity you’ve been dreaming of.

We’re recruiting for a Supplier Engagement Manager to play a leading role in helping us tackle the climate change emergency. As Scotland’s leading environmental charity delivering high-impact solutions for low carbon living, we’re looking for someone with a commercial brain and a social heart.

You’ll be joining Changeworks at a very exciting time as we’ve recently launched a new strategy to help us scale our work and achieve our mission of decarbonising Scottish homes. This brand-new Supplier Engagement Manager role will be at the forefront of these ambitious plans, and critical to the success of our existing project management delivery and our new retrofit agency services.

Changeworks currently delivers £30 million in energy efficiency measures for clients looking to retrofit, but we’re looking to grow and expand this. You’ll be responsible for building, engaging and managing our contractor and supplier network. In your role, you’ll be creating leads with suppliers and be the first point of contact with any prospective supplier or contractors. You’ll be evaluating, monitoring, and screening suppliers to ensure they meet our delivery requirements.

You’ll also engage with partner organisations to assist with influencing developments within the energy efficiency and retrofit supplier markets. Whether it’s promoting business opportunities at professional events or your regular meetings with key partners, your skills as a communicator will be key to making sure your contractor engagement plan is a success.

At a time when climate change is the most significant threat to the environment and our way of life, this is an important role that delivers real job satisfaction.

Joining Changeworks means you become part of an exciting and innovative organisation that really cares about its employees. Our staff overwhelmingly say that they would recommend us as an employer – and it’s no surprise that we were nominated for the Employer of the Year by the Edinburgh Chamber of Commerce in 2022.

As one of the few Investors in People Platinum status holders in Scotland, we offer an excellent range of staff benefits including flexible working, hybrid working, a bike to work scheme, an excellent pension scheme and 26 days paid holiday plus nine public holidays per year. You’ll get a day off for your birthday too!

If you have what it takes to become our Supplier Engagement Manager and make a real difference to the lives of people in Scotland, apply today. Together, we can create a world where everyone is able to live, work and enjoy life with a low carbon impact.

At Changeworks, we welcome and encourage applications from everyone.

Are you passionate about tackling the climate emergency?

Changeworks is ambitious about reducing carbon emissions and fuel poverty. But to reach our goals and national net zero targets, we need to better understand energy use, energy efficiency, and heat demand in Scotland. This is where you come in.

We’re looking for a talented data analyst to join our growing Consultancy Team.

The Team

Our industry-leading consultancy team provide tailored, expert analysis to many organisations, including local authorities and housing associations, to plan their low carbon future.

Our monitoring and evaluation specialists can evidence that impact now and into the future. The team also apply the latest in behaviour science to deliver lasting impacts that make a real difference. The work our consultancy team does requires a substantial amount of quantitative data analysis, which is where your role fits in.

The Role

Working with the Senior Data Consultant and Data Consultant, you’ll be key to providing quality data analysis to support projects across the consultancy team. You’ll enjoy working in your close-knit team, as well as working on projects independently.

You’ll use your skills in data analysis and data presentation to collate, process, analysis, and model a variety of data from various sources. You could be working on variety of subjects from property analysis and energy use data, to low carbon heat and fuel poverty.

You’ll have experience presenting results, using data analysis visualisation in the form of maps and dashboards or online dynamic reports, so results are easily understood by non-specialists.

Your role will draw on your advanced knowledge of Excel and your experience using GIS mapping(mapping data and basic spatial analysis). If you have experience with programming languages like R or Python, or a knowledge of SQL, that would be advantageous.

You’ll use your excellent eye to detail and organisation skills to deliver high quality reports to deadlines. You’ll also have plenty of opportunities to learn new methods, software, and analysis topics in your role.

If you are enthusiastic about learning and looking to bring your data analysis skills to the environmental sector; then we can’t wait to welcome, you to the team.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Are you a Project professional passionate about tackling the climate emergency? Do you want to be part of Changeworks – Scotland’s leading environmental charity delivering solutions for low carbon living?

About the role

We act as a Managing Agent for Local Authorities and Housing Associations delivering a range of energy efficiency and decarbonisation projects working in homes across Scotland. You will work within the Technical Directorate to deliver domestic retrofit projects as the client’s representative supporting the delivery of energy efficiency projects ensuring they are delivered to budget and to a high standard.

About you

You will understand the complexities of delivering projects, working with contractors and householders, preparing reports, analysing data and budget awareness helping successfully deliver multi-faceted housing retrofit projects driving quality and achieving high impacts in challenging timescales. You will be adept at developing relationships and working in partnership, a skilled communicator and team player.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You will receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

About Changeworks

As Scotland’s leading environmental charity delivering low carbon solutions for over 30 years, we recognise climate change is the most significant threat to the environment and our way of life.

We firmly believe that our people are our biggest strength, and our goal is to provide a rewarding and fulfilling career in line with our values of collaboration, integrity, passion, innovation and empowerment. We are proud of the expertise and enthusiasm of our people and have over 200 employees and volunteers across Scotland, from the Borders to Shetland.

Working at Changeworks is working for an organisation who believe that a work-life balance is essential, and inclusivity and diversity are important to us. We therefore invite applications from a variety of backgrounds.

Working for Changeworks will not just give you the opportunity to make an impact on the environment around you in your role, but you will also be part of an ambitious and growing organisation who are committed to our vision of a world where everyone can live, work and enjoy life with a low carbon impact.

Do you want to join an ambitious organisation committed to making our world a better place? Changeworks is growing, and we need to expand our Project Management team to manage our energy efficiency projects all over Scotland.

About you

We need a strong relationship builder, an effective communicator and a driver of quality to help us deliver our important work to deliver low-carbon housing across Scotland and driving Scotland’s journey to Net Zero.

You will understand the complexities of successfully delivering retrofit projects and programmes driving quality and achieving high impacts in challenging timescales. You will be adept at developing relationships and working in partnership, a skilled communicator managing and motivating your team.

About the role

We act as a Managing Agent for Local Authorities and Housing Associations delivering a range of energy efficiency and decarbonisation programmes working in homes across Scotland. You will work within the Building Decarbonisation Team to deliver domestic retrofit projects, managing retrofit contractors and ensuring projects are delivered to budget and to a high standard.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

About Changeworks

As Scotland’s leading environmental charity delivering low carbon solutions for over 35 years, we recognise climate change is the most significant threat to the environment and our way of life.

We firmly believe that our people are our biggest strength, and our goal is to provide a rewarding and fulfilling career in line with our values of collaboration, integrity, passion, innovation and empowerment.

We are proud of the expertise and enthusiasm of our people and have over 200 employees and volunteers across Scotland, from the Borders to Shetland.

Working at Changeworks is working for an organisation who believe that a work-life balance is essential, and inclusivity and diversity are important to us. We therefore invite applications from a variety of backgrounds.

Working for Changeworks will not just give you the opportunity to make an impact on the environment around you in your role, but you will also be part of an ambitious and growing organisation who are committed to our vision of a world where everyone can live, work and enjoy life with a low carbon impact.

At Changeworks, we welcome and encourage applications from everyone.

Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for over 35 years, and we need an experienced Project Manager to help us develop and implement new services for the future. If you are someone with strong organisational and analytical skills, then we need you.

Changeworks is developing and implementing new services to help people reduce their energy usage. That’s where you come in. You’ll use your background in project management in an operational environment, to lead colleagues in the design, implementation, and delivery of these services. You’ll be responsible for the financial and commercial aspects of the projects and ensuring the services meet targets against plans.

Your role will involve working with a number of colleagues and partners to bring new commercially viable energy advice services to life. Your skills and experience in agile methodology and service delivery will be key to the success of the work you do.

You’ll also be confident in leading by example and motivating a project team to achieve their best. This role will involve using your strong communication skills to keep all stakeholders well informed and involved. You’ll be well versed in building strong and effective relationships with teams and partners to ensure the success of different projects.

This role is fixed term for 6 months and reports directly to our Operational Director. Any additional experience you already have in user or service design would be advantageous.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

If you’re looking for a role that gives you the chance to make a difference to people’s lives and help tackle the climate change emergency, then your search stops here. Changeworks, Scotland’s leading environmental charity delivering high-impact solutions for low carbon living, is recruiting for an Energy Consultant (Retrofit). If you have a background in building physics and domestic energy modelling and excellent written communication skills then this is a fantastic, career-making opportunity.

You’ll be joining Changeworks at a very exciting time as we’ve recently launched a new strategy to help us scale our work and achieve our mission of decarbonising Scottish homes. As the Energy Consultant (Retrofit) you will have to make a telling contribution to decarbonisation strategies for registered social landlords. This will make a telling contribution to decarbonising Scotland’s social housing at scale.

You will support and develop our Net-Zero Pathways service through retrofit assessment and modelling that focuses on whole house retrofit solutions. You will have a solid understanding of domestic building health, domestic building fabric, energy efficiency interventions and domestic low-carbon heating, as well as ventilation. You will also be able to engage with different audiences and be capable of writing reports for social landlords. Experience in using Passivhaus Planning Package (PHPP) modelling would be advantageous, however we will provide full training to the right candidate.

At a time when climate change is the most significant threat to the environment and our way of life, this is an important role that delivers real job satisfaction.

Benefits

Joining Changeworks means you become part of an exciting and innovative organisation that really cares about its employees. Our staff overwhelmingly say that they would recommend us as an employer – and it’s no surprise that we were nominated for the Employer of the Year by the Edinburgh Chamber of Commerce in 2022.

As one of the few Investors in People Platinum status holders in Scotland, we offer an excellent range of staff benefits including flexible working, hybrid working, a bike to work scheme, an excellent pension scheme and 26 days paid holiday plus nine public holidays per year. You’ll get a day off for your birthday too!

If you have what it takes to become our Energy Consultant 9Retrofit) and make a real difference to the lives of people in Scotland, apply today. Together, we can create a world where everyone is able to live, work and enjoy life with a low carbon impact.

At Changeworks, we welcome and encourage applications from everyone.

Are you looking for a new challenge on a rewarding career path? We have an exciting opportunity for an HR Assistant to join our team as we tackle the climate emergency.

Changeworks is looking for a talented and enthusiastic individual to help us support an ever-growing organisation. You may already be working in HR or looking for a chance to join a busy HR team at assistant level. You will support the provision of an excellent HR service to Changeworks, maintaining a high standard of administration and assisting with a wide range of HR activities and projects, such as:

• Recruitment and onboarding
• HR archiving
• Wider organisational support

Previous HR experience will be an advantage, but we will also consider applications from talented general administrators who can explain transferable skills. You will be a confident communicator, with a commitment to equality and diversity and a keen interest in helping people. If you are motivated and a great team player with strong organisational skills, this is the role for you.

We will start to grow your knowledge of our HR policies and processes straight away. You will have on the job training and shadowing of other team members. Due to the nature of the role, training will be ongoing to ensure you are kept up to date with policy and process developments. This will be a hybrid role, based in our Edinburgh office. The successful candidate will be expected to attend the office around 2 days per week in line with the HR team plan, although this may change from week to week. This role will provide development opportunities and a clear route for progression within the team.

About Changeworks

Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for over 35 years. In response to the climate emergency, we’re going to do more, significantly increasing our reach through working with communities.

We firmly believe that our people are our biggest strength, and our goal is to provide a rewarding and fulfilling career in line with our values of collaboration, integrity, passion, innovation and empowerment. We are proud of the expertise and enthusiasm of our people and have over 200 employees and volunteers across Scotland, from the Borders to Shetland.

Benefits

Joining Changeworks means you become part of an exciting and innovative organisation that really cares about its employees. Our staff overwhelmingly say that they would recommend us as an employer – and it’s no surprise that we were nominated for the Employer of the Year by the Edinburgh Chamber of Commerce in 2022.

As one of the few Investors in People Platinum status holders in Scotland, we offer an excellent range of staff benefits including flexible working, hybrid working, a bike to work scheme, an excellent pension scheme and 26 days paid holiday plus nine public holidays per year. You’ll get a day off for your birthday too!

Working for Changeworks will not just give you the opportunity to make an impact on the environment around you in your role, but you’ll also be part of an ambitious and growing organisation who are committed to our vision of a world where everyone can live, work and enjoy life with a low carbon impact. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. As part of this role, you will receive full training plus coaching and mentoring.

At Changeworks, we welcome and encourage applications from everyone.

If you’re looking for a role that gives you the chance to make a difference to people’s lives and help tackle the climate change emergency, then your search stops here. Changeworks, Scotland’s leading environmental charity delivering high-impact solutions for low carbon living, is recruiting for a Retrofit Assessor & Energy Modeller. If you’re a qualified domestic energy assessor with excellent communication skills, then this is a fantastic, career-making opportunity.

You’ll be joining Changeworks at a very exciting time as we’ve recently launched a new strategy to help us scale our work and achieve our mission of decarbonising Scottish homes. As the Retrofit Assessor & Energy Modeller you’ll play a key role in this.

You will support and develop our Net-Zero Pathways service through retrofit assessment and modelling that focuses on whole house retrofit solutions. You will have a solid understanding of domestic building health, domestic building fabric, energy efficiency interventions and domestic low-carbon heating, as well as ventilation. You will also be able to engage with different audiences and be capable of writing reports for social landlords. Experience in using Passivehaus Planning Package (PHPP) modelling would be advantageous, however we will provide full training to the right candidate.

At a time when climate change is the most significant threat to the environment and our way of life, this is an important role that delivers real job satisfaction.

Benefits

Joining Changeworks means you become part of an exciting and innovative organisation that really cares about its employees. Our staff overwhelmingly say that they would recommend us as an employer – and it’s no surprise that we were nominated for the Employer of the Year by the Edinburgh Chamber of Commerce in 2022.

As one of the few Investors in People Platinum status holders in Scotland, we offer an excellent range of staff benefits including flexible working, hybrid working, a bike to work scheme, an excellent pension scheme and 26 days paid holiday plus nine public holidays per year. You’ll get a day off for your birthday too!

If you have what it takes to become our Retrofit Assessor & Energy Modeller and make a real difference to the lives of people in Scotland, apply today. Together, we can create a world where everyone is able to live, work and enjoy life with a low carbon impact.

At Changeworks, we welcome and encourage applications from everyone.

If you have a commitment to customer service, a passion for coaching and an interest in the environment then we are looking for you!

We are looking for an Advice Team Lead with the desire to deliver a high quality, target driven, customer focused advice service within the Home Energy Scotland Advice Centre South East. To be successful in this role you will need to be a dynamic leader who can motivate a team to achieve high standards in a fast-paced environment, supporting individuals to deliver a high-quality customer experience that empowers households in Scotland to take action

The successful candidate will be expected to be hands-on, coaching a team of 10-12 Energy Advisors with the support of a Senior Energy Advisor, coordinating the allocation of work to ensure the smooth and efficient running of the advice centre. You will work closely with the Advice Team Manager to achieve high productivity and quality outputs, whilst looking to maintain a culture that supports individuals to develop within a high performing team.

With a commitment to excellent customer service and an interest in the environment you will be highly organised with an ability to develop and deliver efficient and straightforward processes. You will be an excellent communicator who is adaptable and able to manage change, ensuring the team is equipped to deliver up to date information to households in Scotland.

More and more households are facing the reality of living in fuel poverty, at the same time as we also address the challenge of decarbonizing heat in Scotland’s homes. The HES advice service is at the centre of this challenge and this role will be play a crucial role in supporting the growth and impact we want to achieve.

This opportunity offers a challenging and stimulating position in the environmental and charity sector. Changeworks provides an inclusive and supportive working environment with an excellent benefits package. Changeworks is a leading environmental charity and social enterprise in Scotland. We give people and organisations practical support to live and work more sustainably. We deliver the Home Energy Scotland service in South East Scotland and Highlands & Islands.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

If you are someone who can form great connections with people to achieve results, we need you! We are looking for someone to help us promote Home Energy Scotland to a growing audience of partners to help us provide targeted services.

We are looking for a Partnership Officer to work in a new role assisting the Senior Partnership Officer in working with a range of partners focussed on tackling fuel poverty through schemes such as Warmer Home Scotland but also maximising the broader opportunities afforded by Home Energy Scotland. We offer free and impartial advice funded by the Scottish Government and have experienced significant growth over the last year as more people require our support.

The successful candidate will develop a strong understanding of the service and feel confident describing it to partners and providing the resources needed to help create effective referral relationships. You will have an eye for a great opportunity to form new partnerships and create successful projects. The success of this role will lie in providing a high-quality service to partners and building strong relationships across the public and charity sector resulting in people achieving affordable warmth in their home.

Full training in Home Energy Scotland services will be provided via an SQA accredited qualification and we are open to speaking to candidates who bring transferable skills.

Changeworks is a leading environmental charity and social enterprise in Scotland. We deliver the Home Energy Scotland service in South East Scotland and Highlands & Islands. Home Energy Scotland is a free and impartial energy advice service that provides key support to Scottish householders on energy efficiency, renewables, transport and water advice.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Do you have a flair for communicating and want to deliver messages that make a difference?

We are looking for someone to play a key role in our team with the opportunity to promote our services to a growing audience of households and partners. Energy advice has never been more relevant or needed.

Changeworks is a leading environmental charity and social enterprise in Scotland. We give people and organisations practical support to live and work more sustainably. We deliver the Home Energy Scotland service in South East Scotland and Highlands & Islands.

We are looking for a Marketing Executive to work in a new role assisting the Marketing and Communications Manager in promoting services to households across South East Scotland. Home Energy Scotland offers free and impartial advice funded by the Scottish Government and we have experienced significant growth over the last year as more people need our help. This role provides an opportunity at the forefront of the dual challenge of reducing fuel poverty and de-carbonising how we live by providing tailored and expert advice on a range of subjects from energy efficiency to sustainable transport.

The successful candidate will form a great understanding of our services and will seek to inspire action through a variety of marketing activities, campaigns and channels. You will have a flair for writing engaging content for a wide audience of people with consideration to brand and style guidelines. Your ideas and innovation will be welcomed as we meet the challenge of supporting more households to stay warm and make informed choices about energy efficiency improvements for the long term.

Full training in Home Energy Scotland services will be provided via an SQA accredited qualification and we are open to speaking to candidates who bring transferable skills.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Do you dream about a career where you make a real difference to people’s lives? We are looking for Principal Advisor to join our Affordable Warmth Service to take a lead role in tackling fuel poverty in Scotland. If you are an experienced people manager who can motivate and inspire a team, then we need you.

As a Principal Advisor, you’ll be supporting our Affordable Warmth Service to provide people with crucial support to get through the growing energy crisis. Our Affordable Warmth Service is on the frontline, providing a range of information and support to the public including signposting, advice, advocacy and support for people, particularly for those in fuel poverty, and awareness-raising and engagement activity at talks and events.

We are seeking to recruit a Principal Advisor to manage, inspire and coach a mixed team of Affordable Warmth and Administrative Advisors. Our advisor team is currently expanding to support more people in need and to drive energy efficiency. Our Principal Advisor will take a lead role in running this team and supporting them to provide high quality services to those in need. The work the team does can be complex, and our customers are often in acute need, meaning the role can be highly rewarding as you can make a real difference to someone’s life. You’ll be key to the delivery of a range of projects across the service that will help make a positive impact.

You’ll have experience of delivering advice, and an understanding of the challenges of working with vulnerable, low-income households. You’ll also be an excellent communicator and be a strong role model for professional behaviour. You’ll be leading by example to inspire and lead your team. Ideally, you’ll have a strong track record as a people manager with a motivational coaching style.

If you already have knowledge of energy advice, billing or a City and Guilds in Energy Awareness that is a bonus, but it isn’t necessary. If needed, we will provide you with in-house training on energy advice as well as the City and Guilds in Energy Awareness qualification. You’ll also receive leadership and management training as part of your ongoing personal development.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Are you passionate about tackling the climate emergency? Do you want to be part of Changeworks – Scotland’s leading environmental charity delivering solutions for low carbon living?

We act as a Managing Agent for Local Authorities and Housing Associations delivering a range of energy efficiency and decarbonisation projects working in homes across Scotland. We are looking for an Assistant Quantity Surveyor to support the delivery of domestic retrofit projects.

Working closely with our Quantity Surveyors, you will support procurement for energy efficiency and heat and energy projects as well as the commercial management of project delivery and commercial reporting.

If you have the necessary experience to step into this role or are just starting your Quantity Surveying journey, then we want to hear from you.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Are you a Surveying professional passionate about tackling the climate emergency? Do you want to be part of Changeworks – Scotland’s leading environmental charity delivering solutions for low carbon living?

About the role

We act as a Managing Agent for Local Authorities and Housing Associations delivering a range of energy efficiency and decarbonisation projects working in homes across Scotland. You will work within the Technical Directorate to deliver domestic retrofit projects as the client’s representative carrying out procurement and commercial and contractual management ensuring projects are delivered to budget and to a high standard.

About you

You will understand the complexities of procurement, contractor valuations, change management and budget control helping successfully deliver multi-faceted housing retrofit projects driving quality and achieving high impacts in challenging timescales. You will be adept at developing relationships and working in partnership, a skilled communicator managing and motivating your team.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

About Changeworks

As Scotland’s leading environmental charity delivering low carbon solutions for over 30 years, we recognise climate change is the most significant threat to the environment and our way of life.

We firmly believe that our people are our biggest strength, and our goal is to provide a rewarding and fulfilling career in line with our values of collaboration, integrity, passion, innovation and empowerment. We are proud of the expertise and enthusiasm of our people and have over 200 employees and volunteers across Scotland, from the Borders to Shetland.

Working at Changeworks is working for an organisation who believe that a work-life balance is essential, and inclusivity and diversity are important to us. We therefore invite applications from a variety of backgrounds.

Working for Changeworks will not just give you the opportunity to make an impact on the environment around you in your role, but you’ll also be part of an ambitious and growing organisation who are committed to our vision of a world where everyone can live, work and enjoy life with a low carbon impact.

Looking for a rewarding career where you make a real difference and help tackle the climate change emergency? If you are a dynamic person able to advise and motivate businesses, then we need you!

We are seeking an Energy Efficiency Business Advisor to provide advice and tailored plans providing a clear pathway for businesses to make savings. The work you do will go a long way to help businesses tackle the climate emergency and support them in the current energy crisis.

You’ll be visiting businesses and using your flair as a networker to build effective relationships. You’ll be a strong communicator and use your background in giving advice to motivate businesses and other organisations to save energy and provide them with tangible cost savings to increase their sustainability.

Part of your role will involve building up a network of businesses for the service to engage with and make referrals from. You’ll also need to have a thirst for knowledge and be proactive with keeping up to date with sustainability issues, new technologies, and the challenges faced by businesses.

A knowledge of energy, materials, waste, and water efficiency will be essential to the role. Any experience you might have in project management would also be desirable for this role.

Business Energy Scotland is a free, impartial support service to help businesses and other organisations in Scotland save, energy, carbon, and money. It is managed by the Energy Saving Trust and you will be employed by Changeworks, who deliver the contract for them. You’ll also work with the Home Energy Scotland advice centre based at Changeworks in Edinburgh.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Do you dream about a more rewarding career? One with home working, job permanence and career development? One where you make a real difference to people’s lives while also helping to tackle the climate change emergency? Then why not become a Home Energy Scotland Energy Advisor employed by Changeworks, Scotland’s leading environmental charity delivering solutions for low carbon living?

Changeworks needs enthusiastic and talented Energy Advisors to help us deliver the vital Home Energy Scotland advice service in the Highlands & Islands. You’ll be the first point of call for householders who need free and impartial advice about how they can lower their bills and reduce their environmental impact. You’ll also be at the forefront of Changeworks’ mission to make low carbon living a reality across Scotland. You will have experience engaging with customers and your excellent communication skills will help you support householders and relay technical information to a non-technical audience. You will require good IT skills and have a stable internet connection.

With the energy crisis affecting so many people, you’ll be at the forefront of supporting them and have the opportunity to make a big difference to their lives, this is an important role that delivers real job satisfaction.

We provide high quality advice and information on topics including energy efficiency in the home, behaviour change, renewable technologies, sustainable transport and water. We also support many people who are living in fuel poverty with access to grants and funding to keep their homes warmer for less. Along with the satisfaction of helping people on a daily basis, you’ll also receive an SQA-accredited qualification and join an organisation consistently rated as a fantastic place to work.

Home Energy Scotland is a free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks has been involved in delivering the service for 14 years, and currently manages advice centres in South East Scotland and the Highlands and Islands.

The ideal candidate and the role

To be successful in this role you should have a passion for helping and supporting people and be a confident communicator.

Our advisors speak to a wide range of customers with varied enquiries on a daily basis, providing them with high quality advice tailored to their circumstances and empowering them to take action and change their behaviours.

You will join a team of customer-focused energy advisors in a fast-paced environment, taking inbound calls and making outbound calls to our existing customers. An interest in the environment and sustainability would be an advantage but is not essential, as full training will be given.

In return you can expect

We will start to grow your knowledge of our services and energy efficiency straight away. The Home Energy Scotland advisor induction programme is an SQA accredited qualification, and Energy Advisors will also complete the City and Guilds; Energy Awareness in the Home qualification. We will support the successful applicants with ongoing coaching, mentoring and development.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Are you looking for a new and fulfilling opportunity? We are looking for an Assistant Operations Manager to take a lead role on the frontline against fuel poverty in South East Scotland. If you are an experienced people manager and trainer with a motivational coaching style, then we need you.

Home Energy Scotland is a free and impartial energy advise service that provides key support to Scottish householders on energy efficiency, renewables, transport and water advice. We also help people to access funding support to feel warmer in their homes, save money and live more sustainably, reducing their carbon impact.

This role will see you driving the delivery of excellent customer service, providing effective and high-quality training to deliver advice to a high volume of customers. You’ll inspire advisors and specialists across the whole team to perform to their full potential through your confidence and ability to deliver training in a variety of formats. You’ll also work closely with the Operations Manager to ensure processes and systems effectively support the whole centre to deliver on targets at a high standard.

You will have experience of communicating performance clearly across the team with a focus on continuous improvement. You will also be adept at working across multiple projects whilst ensuring an excellent attention to detail. Ideally, you’ll have experience leading the operational delivery of a digital contact centre with advisors providing excellent customer service across various platforms.

We will provide you with a tailored training package including SQA-accredited courses in the services provided by Home Energy Scotland, City and Guilds in Energy Awareness and leadership and management training as part of your personal development.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Do you dream about a more rewarding career? One where you play a key role in helping to tackle the climate change emergency? Then why not become the Executive Assistant at Changeworks, Scotland’s leading environmental charity delivering high-impact solutions for low carbon living?

You’ll be joining Changeworks at a very exciting time as we’ve recently launched a new strategy to help us scale our work and achieve our mission of decarbonising Scottish homes. As the Executive Assistant you’ll be in the thick of things, delivering our ambitious plans by providing support to the CEO, the Trustees and the company secretary.

As a confident and organised professional, you will be pivotal in keeping the CEO’s office running smoothly. Working independently, you will manage complex diaries, oversee budgets, prepare briefings and papers for meetings, manage meetings, and take minutes. Because you will be liaising with such a wide variety of stakeholders, you will find yourself at the very heart of our organisation – and no two days will ever be the same.

At a time when climate change is the most significant threat to the environment and our way of life, this is an important role that delivers real job satisfaction.

Joining Changeworks means you become part of an exciting and innovative organisation that really cares about its employees. Our staff overwhelmingly say that they would recommend us as an employer – and it’s no surprise that we were nominated for the Employer of the Year by the Edinburgh Chamber of Commerce in 2022.

As one of the few Investors in People Platinum status holders in Scotland, we offer an excellent range of staff benefits including flexible working, hybrid working, a bike to work scheme, an excellent pension scheme and 26 days paid holiday plus nine public holidays per year. You’ll get a day off for your birthday too!

If you have what it takes to become our Executive Assistant and make a real difference to the lives of people in Scotland, apply today. Together, we can create a world where everyone is able to live, work and enjoy life with a low carbon impact.

At Changeworks, we welcome and encourage applications from everyone.

Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for 35 years, and we need an experienced leader to help us shape our ambitious programme for the future. You will be at the forefront of developing brand new, customer-focused services and be able to directly trace your impact from conception to execution.

About you

We need a leader passionate about developing advice services that have a real impact on energy use in the home. Your start point will be the development of services alongside physical home improvements, developing outwards into behaviour change services. You will have proven experience in developing, trialling, and evaluating services and in customer journey definition work. You are adept at building effective strategic partnerships, and nurturing funder relationships.

You successfully lead high-performing teams, and are adept at planning and people management, and collaboration. You will have excellent communication skills at senior management, external stakeholder and employee levels. A sound knowledge of working in either a grant-funded or commercial delivery context is critical.

About the role

Changeworks is expanding to significantly impact the decarbonisation of Scotland’s homes and tackle the climate emergency and fuel poverty at this crucial time. To do this, the organisation needs to co-ordinate its activity around a common customer journey which will be the backbone to engagement, delivery, development, quality and reporting.

The Service Development and Improvement Manager is responsible for creating and championing Changeworks’ customer journey as well as for developing new energy advice services. You will build plans, collaborate with colleagues and ensure all targets, performance measures and reporting requirements are successfully met. This is a new role with significant potential to influence change.

This is a senior and strategically important role and the Service Development and Improvement Manager will report to Changeworks’ Operations Director.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Are you looking for a new and exciting opportunity? Changeworks is looking for an analyst to support the development of new services that actively contribute to the decarbonisation of Scottish homes. Service design, planning and managing projects and delivering customer-facing services are key aspects of this role. Candidates will have experience in one or more of these areas and will be supported in developing the required additional skills and capabilities through a mixture of on-the-job and formal training.

The role requires strong organisational and communication skills and an ability to engage effectively, with different people, in a range of situations is essential. Given the breadth of the role, it is important that you can prioritise your work and that you enjoy multi-tasking and variety.

A desire to make a real difference to the energy efficiency of homes, to enabling everyone to be affordably warm and to positively contribute to the climate emergency must be a key motivation.

Training and development in service design, project management and the provision of energy advice to householders will be provided where and when it is appropriate.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Do you dream about a more rewarding career? One where you make a real difference to people’s lives? One with hybrid working, job permanence and career development? Then why not become an Affordable Warmth Advisor at Changeworks, Scotland’s leading environmental charity delivering solutions for low carbon living?

As an Affordable Warmth Advisor, you’ll provide people with crucial support to get through the growing energy crisis. Our Community Engagement and Energy Advice Services are on the frontline, providing a range of information and support to the public including signposting, advice, advocacy and support for people, particularly for those in fuel poverty, and awareness-raising and engagement activity at talks and events.

We are seeking to recruit additional Affordable Warmth Advisors to help us expand our services across Scotland, to support more people in need and to drive energy efficiency. Our Advisors are naturally supportive, highly motivated and driven by delivering real outcomes for their customers. If you have excellent communication skills, a ‘can do’ attitude and a mature and responsible approach to your work, we’d love to hear from you. The work can be complex, and our customers are often in acute need, meaning the role can be highly rewarding as you can make a real difference to someone’s life.

A background in energy or advice is desirable, customer experience essential, and you should have an understanding of vulnerability and awareness of fuel poverty You should have experience of producing high quality written reports or papers. A driving licence is beneficial as some of our work is face-to-face, and in rural areas.

We will start to grow your knowledge of services straight away with training over your first months. Training and knowledge sharing will be ongoing to ensure you are kept up to date with sector specific developments and new technologies.

We offer an attractive staff benefits package, excellent pension and employee benefits which include 26 days paid holiday plus 9 public holidays per year.

Are you looking for a new and fulfilling opportunity? We are looking for a Senior Partnership Officer to take a lead role on the frontline against fuel poverty in South East Scotland.

If you are adept at building and nurturing effective partnerships with external organisations, raising awareness of services, and delivering innovative and strategic projects, then we need you.

Home Energy Scotland is a free and impartial energy advise service that provides key support to Scottish householders on energy efficiency, renewables, transport and water advice. We also help people to access funding support to feel warmer in their homes, save money and live more sustainably; reducing their carbon impact.

This role will see you collaborate with a range of partners, including local authorities, the NHS, registered social landlords, and other third sector organisations, to ensure that Home Energy Scotland is able to reach as many households as possible, particularly those at risk of fuel of fuel poverty. An externally facing position, you will have excellent relationship-building skills and be confident in identifying opportunities that fulfil the objectives of Home Energy Scotland and partner organisations. You will act as a representative for our team at a range of meetings, conferences and events to promote our services.

You will have experience working in a partnership setting, working with local government and third sector organisations. You will have excellent communication and networking skills and an eye for a great opportunity for collaboration and be accustomed to reporting and analysing the impact of all activities.

Our team delivers advice in a range of settings including phone, face to face and via home visit and training events. We also receive third party referrals via a digital solution, and key to this role is the promotion of these services.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Do you dream about a more rewarding career? One with hybrid working, job permanence and career development? One where you make a real difference to people’s lives while also helping to tackle the climate change emergency? Then why not become a Home Energy Scotland Energy Advisor employed by Changeworks, Scotland’s leading environmental charity delivering solutions for low carbon living?

Due to additional funding and internal promotions, Changeworks needs enthusiastic and talented Energy Advisors to help us deliver the vital Home Energy Scotland advice service in the South East. You’ll be the first point of call for householders who need free and impartial advice about how they can lower their bills and reduce their environmental impact. You’ll also be at the forefront of Changeworks’ mission to make low carbon living a reality across Scotland.

With the energy crisis affecting so many people, you’ll be at the forefront of supporting them and have the opportunity to make a big difference to their lives, this is an important role that delivers real job satisfaction.

We provide high quality advice and information on topics including energy efficiency in the home, behaviour change, renewable technologies, sustainable transport and water. We also support many people who are living in fuel poverty with access to grants and funding to keep their homes warmer for less. Along with the satisfaction of helping people on a daily basis, you’ll also receive an SQA-accredited qualification and join an organisation consistently rated as a fantastic place to work.

Home Energy Scotland is a free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks has been involved in delivering the service for 14 years, and currently manages advice centres in South East Scotland and the Highlands and Islands.

The ideal candidate and the role

To be successful in this role you should have a passion for helping and supporting people and be a confident communicator.

Our advisors speak to a wide range of customers with varied enquiries on a daily basis, providing them with high quality advice tailored to their circumstances and empowering them to take action and change their behaviours.

You will join a team of customer-focused energy advisors in a fast-paced environment, taking inbound calls and making outbound calls to our existing customers. An interest in the environment and sustainability would be an advantage but is not essential, as full training will be given.

In return you can expect

We will start to grow your knowledge of our services and energy efficiency straight away. The Home Energy Scotland advisor induction programme is an SQA accredited qualification, and Energy Advisors will also complete the City and Guilds; Energy Awareness in the Home qualification. We will support the successful applicants with ongoing coaching, mentoring and development.

Changeworks offer a wide range of staff benefits including hybrid working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year. We are an Investors in People Platinum accredited workplace and were nominated for Employer of the Year by the Edinburgh Chamber of Commerce.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Looking for a role where you can make a difference and help tackle the climate emergency? Changeworks, Scotland’s leading environmental charity, is looking for a new project officer to join our Low Carbon Communities team. The team is a close group of engagement specialists, who deliver a diverse mix of place-based projects. You will play a key role in bringing to life our new community engagement strategy, leading on projects to ensure they are planned and delivered to a high standard. We are seeking a self-starter with the drive and ability to design and deliver creative, impactful engagement activities. The ideal candidate will be a great communicator, highly organised and motivated to achieve ambitious engagement targets.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Changeworks is going through a period of rapid growth as a result of its ambitious new strategy. Alongside the current climate and cost of living crises, our services are in high demand. Our Community Engagement and Energy Advice Services teams are on the frontline providing a range of services to support the public including energy advice, advocacy and support for people in fuel poverty and engagement activity across communities.

About the team

With the introduction of a new strategy, we have brought two teams together with over 25 staff and volunteers. We are developing a new way of working and have created this exciting new role to help things run smoothly and increase our efficiency. The role sits across both of our dedicated teams – Low Carbon Communities and Affordable Warmth Services.

We are looking to recruit an enthusiastic Administrator to support the delivery of our services across both teams. This means you will be exposed to a variety of work and be involved in a range of different projects and activities.

Joining us means you become part of an exciting and innovative organisation that really cares about its employees.

About you

If you can provide effective, high quality organisational administrative support in a friendly and professional manner we’d love to hear from you.

You are a people person with a ‘can-do’ attitude and a love of planning and making things happen.

You will have excellent organisational and administrative skills to support the team and enjoy working in a fast-paced environment. You will have good attention to detail and a willingness to carry out a wide range of tasks quickly and efficiently. You will have excellent IT skills and be experienced in using customer management databases. You will be committed to offering a first-class customer service experience and have excellent communication skills – both verbal and written. Working at the office but also from home, you will be self-motivated to deliver results and enjoy working as part of a team that offers strong peer support by multiple channels.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Do you have proven experience of delivering digital communications to engage audiences? As our Digital Marketing & Social Media Executive you could soon be playing an important role at the heart of our Digital & Marketing Communications Team.

About Changeworks

Changeworks’ vision is for a world where everyone is able to live, work and enjoy life with a low carbon impact. We recognise climate change is the most significant threat to the environment and our way of life.

Passion, integrity, innovation, collaboration and empowerment are the values which drive us.

We are Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 35 years’ experience. Our current strategy has four goals:

• Accelerate the improvement of energy efficiency of buildings
• Effectively deploy renewable and low carbon solutions
• Deliver an integrated community approach to low carbon living
• Reduce fuel poverty

About the team

Our new Digital & Marketing Communications team has been established to transform the way that Changeworks engages with our audiences and will lead on organisational and service marketing alongside developing our digital presence. The team overall is responsible for evolving our brand, positioning the organisation as a thought leader and expert, increasing our profile and driving more people to adopt a low-carbon life. Changeworks is currently going through a major brand and digital transformation which result in a new website and a fresh, exciting new look. As our Digital Marketing & Social Media Executive you’ll play a major part in these activities.

About the role

You will ensure Changeworks engages effectively with our stakeholders, funders, customers and the general public through increased social media activity and as part of the wider digital marketing function. You will use your excellent communication skills to develop and deliver engaging content that is relevant to our diverse audiences.

This is an exciting opportunity for a creative and driven communicator to take the lead on the paid and organic functions of our social media channels. As Changeworks looks to expand its work and reach, this new role will support us is in building engagement and awareness of Changeworks’ role in Scotland’s environmental sector.

You will drive our digital campaigns both organically, as well as deliver our paid advertising campaigns, and work alongside the wider marketing team to create innovative content to drive increased numbers of stakeholders and customers to the Changeworks website and its different functions. You’ll also have space to focus on automation and optimising our processes to drive performance.

About you

You will have experience of working in social media, including managing paid social campaigns across a number of social platforms. You will have relevant experience of B2C social media community management on behalf of a major brand, media owner or not-for-profit organisation.

You will have experience of placing online adverts via social media, paid search (PPC) and Google Ad campaigns as well as managing Google Grants, optimising performance to ensure we reach our audiences.

You will have experience planning and writing engaging digital content including managing video content creation (directly or through an agency or video producer). You’ll also have extensive experience of developing and delivering engaging social media content and communications across different channels with creative flair.

You will have used social media management and analysis tools to drive performance improvement.

You will be an outgoing and confident individual with excellent communication and organisational skills.

At Changeworks, we welcome and encourage applications from everyone.

Benefits

Joining Changeworks means you become part of an exciting and innovative organisation that really cares about its employees. You’ll receive full training plus coaching and mentoring.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

We have an exciting new opportunity for a Marketing and Business Support Assistant in the Home Energy Scotland Highlands and Islands advice centre. You will support the Marketing Manager and other colleagues in promoting our services which are helping to support people with the current energy crisis. You will also provide facilities, IT and other central services support for Changeworks’ Inverness office and provide general support for Home Energy Scotland advice centre staff activities.

About you

You will be well-organised and enjoy working in a fast-paced environment. You will have good attention to detail and a willingness to carry out a wide range of tasks quickly and efficiently. You will be committed to offering a first-class customer service experience and have excellent communication skills – both verbal and written with a particular focus on social media. You will have excellent IT skills and be experienced in using customer management databases.

Working at the office but also from home, you will have a positive approach and be self-motivated to deliver results and enjoy working as part of a team that offers strong peer support by multiple channels.

Benefits

Joining the Home Energy Scotland team at Changeworks means you become part of an exciting and innovative organisation that really cares about its employees. You’ll receive full training plus coaching and mentoring.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Do you dream about a more rewarding career? One with hybrid working, job permanence and career development? One where you make a real difference to people’s lives while also helping to tackle the climate change emergency? Then why not become a Home Energy Scotland advisor employed by Changeworks, Scotland’s leading environmental charity delivering solutions for low carbon living?

As an advisor at the Home Energy Scotland Highlands and Islands advice centre, you’ll give people crucial support to get through the growing energy crisis. You’ll be the first point of call for householders who need free and impartial advice about how they can lower their bills and reduce their environmental impact. You’ll also be at the forefront of Changeworks’ mission to make low carbon living a reality across Scotland. At a time when climate change is the most significant threat to the environment and our way of life, this is an important role that delivers real job satisfaction.

Joining the Home Energy Scotland team at Changeworks means you become part of an exciting and innovative organisation that really cares about its employees. You’ll receive full training plus the coaching and mentoring you need to gain qualifications that will provide a platform for career development and growth. What’s more, as an Investors in People Platinum status holder, we offer an excellent range of staff benefits including flexible working, hybrid working, a bike to work scheme, an excellent pension scheme and 26 days paid holiday plus nine public holidays per year. You’ll get a day off for your birthday too!

We are looking for an energy advisor who has the drive and enthusiasm to help us achieve our vision of getting Scotland to decarbonise. Someone who has the skills to influence and educate householders on how to live and work in the most energy efficient way possible. This means advising people across the Highlands and Islands over the telephone, via digital channels and at events.

You must have experience of engaging with customers and be able to demonstrate excellent communication skills as well as the ability to relay technical information to a non-technical audience. You will also need good IT skills and the ability to multitask.

You will join a friendly and social team of customer focused energy advisors in a fast-paced environment, taking inbound calls and making outbound calls to our existing customers. An interest in the environment and sustainability would be an advantage but is not essential as full training will be given.

If you have what it takes to become a Home Energy Scotland advisor and make a real difference to the lives of people in the Highlands and Islands, apply today. Together, we can create a world where everyone is able to live, work and enjoy life with a low carbon impact.

Due to additional funding and internal promotions Changeworks needs enthusiastic and talented Energy Advisors to help us deliver the vital Home Energy Scotland advice service in the South East, and support householders with advice to lower their bills and reduce their environmental impact.

With the energy crisis affecting so many people, you’ll be at the forefront of supporting them and have the opportunity to make a big difference to their lives.

We provide high quality advice and information on topics including energy efficiency in the home, behaviour change, renewable technologies, sustainable transport and water. We also support many people who are living in fuel poverty with access to grants and funding to keep their homes warmer for less. Along with the satisfaction of helping people on a daily basis, you’ll also receive an SQA-accredited qualification and join an organisation consistently rated as a fantastic place to work.

Home Energy Scotland is a free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks has been involved in delivering the service for 14 years, and currently manages advice centres in South East Scotland and the Highlands and Islands.

The ideal candidate and the role

To be successful in this role you should have a passion for helping and supporting people and be a confident communicator.

Our advisors speak to a wide range of customers with varied enquiries on a daily basis, providing them with high quality advice tailored to their circumstances and empowering them to take action and change their behaviours.

You will join a team of customer-focused energy advisors in a fast-paced environment, taking inbound calls and making outbound calls to our existing customers. An interest in the environment and sustainability would be an advantage but is not essential, as full training will be given.

In return you can expect

We will start to grow your knowledge of our services and energy efficiency straight away. The Home Energy Scotland advisor induction programme is an SQA accredited qualification, and Energy Advisors will also complete the City and Guilds; Energy Awareness in the Home qualification. We will support the successful applicants with ongoing coaching, mentoring and development.

Changeworks offer a wide range of staff benefits including hybrid working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year. We are an Investors in People Platinum accredited workplace and were nominated for Employer of the Year by the Edinburgh Chamber of Commerce.

Are you passionate about tackling the climate emergency? As the biggest threat to life as we know it, we urgently need to scale up the action we’re taking to avert disaster. This is where you come in.

We are Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 35 years’ experience. We’re looking for a talented Researcher to join our industry-leading Consultancy team and make a real difference.

The Team

Our Consultancy team are leaders in the industry and provide expert analysis and insight across the sustainability agenda. The team works across a range of disciplines including analysing housing stock and applying the latest insights in behavioural science, with monitoring and evaluation specialists evidencing the impact of projects.

The team carry out research and support projects to make a low carbon lifestyle a reality for all. This can include area-based projects focused on domestic energy efficiency and a range of other decarbonisation projects involving low carbon heat and renewables.

The Role

Your role will ensure our work continues to be underpinned by outstanding research and analysis. You’ll use your excellent grounding in qualitative and quantitative research techniques to conduct both technical and social research that underpins reports and recommendations for clients.

Using your keen eye for detail you’ll ensure that the research the team produces and maintains the highest quality. Whether this is when you are conducting interviews, developing and analysing surveys, or carrying out desk research – you’ll be using your clear communication skills to ensure data is gathered and analysed effectively.

The research you undertake and support on is critical to Changeworks achieving its strategic aim to accelerate the decarbonisation of Scotland’s home to help tackle climate change. Your work will lead to positive change for the environment as well as people, their wellbeing, and the homes they live in.

Benefits

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Changeworks’ runs a very successful fuel billing, energy advice and advocacy service for vulnerable householders across East Lothian, Edinburgh, Midlothian, Borders and Highland regions. We are now seeking to recruit a full time Affordable Warmth Advisor within the Affordable Warmth Team. We are looking for energetic and supportive individuals with a ‘can do’ attitude to deliver affordable warmth advice. This is a demanding but highly rewarding role, working with individuals who are experiencing fuel poverty.

The ideal candidate and the role

You will have excellent communication skills and a mature, responsible and client focussed attitude. An energy or advice providing background is desirable, as is experience of producing high quality written reports, working with disadvantaged people and knowledge of fuel poverty. A driving licence is highly desirable as achieving the objectives of the role requires the applicant to be able to travel across the Scotland with ease, including rural areas with no access to public transport.

In return you can expect

We will start to grow your knowledge of services straight away with training over 6 weeks in September and October that successful applicants will be expected to attend. This will include full training on the topic of energy efficiency and billing. Further training in all the relevant operations and tasks will also be provided. Due to the nature of the role, training will be ongoing to ensure that employees are kept up to date with sector specific developments and new technologies.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

We are looking for an enthusiastic and motivated person to work within our Technical and Outreach Team at Home Energy Scotland South East to assist households to install micro-renewable technologies and advise on energy efficiency options for hard-to-treat properties.

Based within the Home Energy Scotland advice centre at Changeworks, the role is predominantly field-based and will require extensive travel throughout South East Scotland, so a full valid driving licence or other ways of fulfilling the mobility requirements of the job is essential. You will join a skilled team with a focus on delivering an exceptional customer journey which starts in our advice centre right through to a tailored in-home visit which will identify suitable measures and potential available funding.

You will have a thirst for knowledge and the ability to inspire customers to take action. Whether it is a home visit, running a briefing session or presenting to a group of employees you will be able to clearly explain complex technologies in a clear and friendly way. This role will also involve engaging with householders at various events throughout the year where you will be delivering advice to customers face to face.

Changeworks is Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Funded by the Scottish Government, we deliver Home Energy Scotland advice centres in South East Scotland and Highlands and Islands on behalf of Energy Saving Trust.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for over 35 years, and nowhere is that more apparent than our Home Energy Scotland service. Home Energy Scotland advice centres provide impartial, expert energy efficiency advice across the country through a variety of methods.

We are looking for an enthusiastic and dynamic person for the role of Advice Team Manager for our Home Energy Scotland Advice Centre in the Highlands and Islands. The service is at the forefront of tackling climate change and fuel poverty, delivering advice on energy efficiency, renewable technology, and transport.

Passionate about customer focused delivery you will manage and motivate the Home Energy Scotland Advice Team to deliver a high level of service, providing a range of advice and support, and inspiring customers to take action. You will be working closely with the Operations Manager to ensure a high-quality service which fulfils the needs of customers across Highlands and Islands and supports Scotland’s journey to net zero.

You will be a people manager with a motivational and coaching style that will inspire the Energy Advisors and Senior Advisors to perform to their full potential in order to meet the centre’s key performance indicators.

You will drive delivery of exceptional customer service, developing effective processes to support the team to advice a large volume of customers via a range of channels, including telephone, events and digital.

You will have a curiosity to analyse outcomes to deliver continuous improvement, informing our direction as we strive to support our customers with a wide range of services including advice, referrals to other services, and home visits.

This opportunity offers a challenging and stimulating position in the environmental and charity sector focussed on the Scottish Government’s Energy Efficient Scotland programme.

Changeworks delivers the Home Energy Scotland advice centres in both the Highlands and Islands and South East Scotland under contracts managed by the Energy Saving Trust.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Due to additional funding and internal promotions Changeworks needs enthusiastic and talented Energy Advisors to help us deliver the vital Home Energy Scotland advice service in the South East, and support householders with advice to lower their bills and reduce their environmental impact.

With the energy crisis affecting so many people, you’ll be at the forefront of supporting them and have the opportunity to make a big difference to their lives.

We provide high quality advice and information on topics including energy efficiency in the home, behaviour change, renewable technologies, sustainable transport and water. We also support many people who are living in fuel poverty with access to grants and funding to keep their homes warmer for less. Along with the satisfaction of helping people on a daily basis, you’ll also receive an SQA-accredited qualification and join an organisation consistently rated as a fantastic place to work.

Home Energy Scotland is a free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks has been involved in delivering the service for 14 years, and currently manages advice centres in South East Scotland and the Highlands and Islands.

The ideal candidate and the role

To be successful in this role you should have a passion for helping and supporting people and be a confident communicator.

Our advisors speak to a wide range of customers with varied enquiries on a daily basis, providing them with high quality advice tailored to their circumstances and empowering them to take action and change their behaviours.

You will join a team of customer-focused energy advisors in a fast-paced environment, taking inbound calls and making outbound calls to our existing customers. An interest in the environment and sustainability would be an advantage but is not essential, as full training will be given.

In return you can expect

We will start to grow your knowledge of our services and energy efficiency straight away. The Home Energy Scotland advisor induction programme is an SQA accredited qualification, and Energy Advisors will also complete the City and Guilds; Energy Awareness in the Home qualification. We will support the successful applicants with ongoing coaching, mentoring and development.

Changeworks offer a wide range of staff benefits including hybrid working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year. We are an Investors in People Platinum accredited workplace and were nominated for Employer of the Year by the Edinburgh Chamber of Commerce.

We have an exciting opportunity for a talented and enthusiastic Senior HR Advisor to join our team. Reporting to the HR Manager as a Senior HR Advisor you will be responsible for delivering excellent day to day HR operational advice and guidance to the organisation. You will be motivated and a great team player with strong organisational skills.

The Successful Applicant

The successful candidate will have a proven track record in a previous HR position and be able to start by the beginning of September, or before, to allow for a handover.

This will be a Hybrid role. The office base will be in Edinburgh, and the successful candidate will be expected to attend the office around 2 days per week in line with the HR team plan.

About Changeworks

Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for over 35 years, centred around our energy advice and advocacy services. In response to the climate emergency, we’re going to do more, significantly increasing our reach through working with communities.

We firmly believe that our people are our biggest strength, and our goal is to provide a rewarding and fulfilling career in line with our values of collaboration, integrity, passion, innovation and empowerment. We are proud of the expertise and enthusiasm of our people and have over 200 employees and volunteers across Scotland, from the Borders to Shetland.

At Changeworks, we welcome and encourage applications from everyone.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

We are looking for an enthusiastic and motivated person to lead and develop a team that delivers across three key Scottish Government programmes. The Technical and Outreach Manager leads a team providing specialist advice in person covering domestic renewables, help for landlords and affordable warmth services which are critical to the current energy crisis. This role is at the heart of helping Scotland to achieve its net zero goals through supporting domestic householders and landlords to take action and install renewable technology and energy efficiency measures across South East Scotland.

Over the last year, the Technical and Outreach Manager supported the team to save householders 116,034 tons of lifetime CO2 and £791,378 in annual fuel bills for fuel poor householders.

The successful applicant will join a motivated, skilled team with a focus on delivering an exceptional customer journey which starts with our advice team right through to an in-home visit and will identify suitable measures and potential funding on a tailored basis. You will be required to complete the City and Guilds Domestic Energy Assessor training and lead on the roll out of the SQA Home Energy Scotland Renewables training to all advisory staff.

You will inspire, empower and coach specialist staff to achieve challenging targets that support customers to take action, while developing projects that reach new customers and manage the overall demand for the team.

In return, we will provide the successful candidate with City and Guilds Domestic Energy Assessor certification, Historic Environment Scotland solid wall training and PAS2035 Retrofit Assessor training.

Changeworks is Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 35 years’ experience. Funded by the Scottish Government, we deliver Home Energy Scotland advice centres in South East Scotland and Highlands and Islands on behalf of Energy Saving Trust.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Changeworks runs a very successful fuel billing, energy advice and advocacy service for vulnerable householders across Edinburgh, East Lothian, West Lothian, Midlothian, Borders, and Highland regions. We are seeking Administrative Advisors to provide high quality energy efficiency advice to our clients, as well as excellent administrative support to the Affordable Warmth Services Team.

The ideal candidate and the role

The successful candidates will be enthusiastic individuals with excellent customer service skills. This is a varied and flexible role, working as part of a team, supporting a busy department. As the first point of contact for vulnerable clients you should be a confident communicator, with an excellent telephone manner. You will also deliver advice face to face at outreach events. You will have experience working with databases and IT packages such as Outlook, Word, Excel working to a high level of accuracy throughout.

In return you can expect

We will start to grow your knowledge of services straight away, including full training on the topic of energy efficiency advice as well as a City and Guilds qualification on Energy Efficiency in the home. Further training in all the relevant operations and tasks will also be provided. Due to the nature of the role, training will be ongoing to ensure that employees are kept up to date with developments and new technologies.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

We are looking for an enthusiastic and motivated person to support the Home Energy Scotland team to maintain and improve the quality of service delivered to customers. We have an exciting opportunity for someone who is customer-focused and passionate about delivering high-quality service.

You will join a team of passionate advisors and specialists in a fast-paced environment, and your day-to-day duties will vary from quality monitoring of calls, emails, events, and in-home visits, to building reports, delivering training, and reviewing our customer satisfaction surveys.

To be successful in this role you need to have a positive and enthusiastic approach, be an effective communicator, and have experience in delivering constructive feedback. An interest in the sustainability and understanding of fuel poverty and housing issues would be an advantage but is not essential, as full training will be given.

Changeworks is Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Funded by the Scottish Government, we deliver Home Energy Scotland advice centres in South East Scotland and Highlands and Islands on behalf of Energy Saving Trust.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Do you have proven experience of utilising data and insights to support the work of marketing and communications activities? As our Data Management & Insight Executive you could soon be playing an important role at the heart of our Digital & Marketing Communications Team.

About Changeworks

Changeworks’ vision is for a world where everyone is able to live, work and enjoy life with a low carbon impact. We recognise climate change is the most significant threat to the environment and our way of life.

Passion, integrity, innovation, collaboration and empowerment are the values which drive us.

We are Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Our current strategy has four goals

• Accelerate the improvement of energy efficiency of buildings

• Effectively deploy renewable and low carbon solutions

• Deliver an integrated community approach to low carbon living

• Reduce fuel poverty

About the team

The Digital & Marketing Communications Team is being established to transform the way that Changeworks engages with our audiences and will lead on organisational and service marketing alongside developing our digital presence. The team overall is responsible for evolving our brand, positioning the organisation, increasing our profile and driving more people to adopt a low carbon life.

About the role

This role will power the work of the Digital & Marketing Communications Team to utilise data and insights in our day-to-day campaigns. You will turn results of statistical analytical techniques into actionable recommendations and reports. You will ensure, as a team, we have good data practices and processes are in line with our policies and regulation.

Working closely with the rest of the team you will seek to drive deeper insights, working to continually evolve our approach to campaign tracking, search engine optimisation, website analytics, market insights etc.

You will have freedom to innovate new ways of working to help us connect with more people to cause them to take actions for example drive our use of A/B testing to optimise campaign performance.

About you

You will have an inquisitive mind that finds joy in analysis data and building models to help explore how things are performing. You would ideally have a qualification in and experience of data analysis especially in a marketing, digital or communications team. You would be comfortable switching between website analytics, SEO optimisation, monitoring email marketing and developing bespoke performance reports.

You will have experience of best practice in data management, driving improvement in data quality and working collaboratively cross-organisationally to drive change.

Ideally a knack of turning data into actionable insights that colleagues understand and can respond to.

At Changeworks, we welcome and encourage applications from everyone.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks we are now working a hybrid work pattern, with staff expected to work at least one day a week in our Edinburgh office (36 Newhaven Road) and the remaining time working at home.

Do you have proven experience of leading on the development of new services, engaging stakeholders and securing funding? Changeworks is establishing a new retrofit agency service to radically accelerate the energy efficiency of homes in Scotland – and we need someone to lead the way.

As our Retrofit Development Lead, you will play an important role in working with stakeholders to develop an innovative new model for supporting homeowners to make their homes warmer and easier to heat.

About the role

This is a new role to develop, launch and scale a retrofit agency for Scotland to support homeowners to decarbonise their homes. This is a model that is tried and tested elsewhere but has not yet flourished in Scotland.

Homeowners face multiple barriers to improving the carbon footprint of their homes, this is where a retrofit agency comes in. Based on existing models a retrofit agency is a service that works with homeowners to enable them to improve the energy efficiency of their homes through providing tailored advice, support and services. There is substantial market need and stakeholder support to develop the model.

You will work closely with colleagues from across the organisation to leverage our experience, expertise and relationships to develop and evolve this model. You will take a lead role in engaging stakeholders, building support, securing income, leveraging our expertise to bring this concept into life.

About you

Ideally you will have an entrepreneurial mindset having developed new services and iteratively developed services that you have managed. You will be a self-starter with confidence to engage a wide variety of stakeholders from local government to homeowners. Ideally you will have experience of leading on business development and securing funding to drive growth and evolution.

About Changeworks

Changeworks’ vision is for a world where everyone is able to live, work and enjoy life with a low-carbon impact. We recognise climate change is the most significant threat to the environment and our way of life.

Passion, integrity, innovation, collaboration and empowerment are the values which drive us.

We are Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Our strategy has five goals:

• Identify and engage households across Scotland to take action to decarbonise their homes

• Support households to install energy efficiency and low carbon heating systems to decarbonise their homes

• Innovate delivery models and solutions for heat and energy systems for homes

• Accelerate decarbonisation through research, evaluation, dissemination and influencing

• Grow the capacity and capability of Changeworks to rapidly scale impact

At Changeworks, we welcome and encourage applications from everyone.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

This role will be based out of our office at 36 Newhaven Rd, Edinburgh we operate a hybrid model that would see you working an average of two days per week from the office and three days from home.

Due to additional funding and internal promotions Changeworks needs enthusiastic and talented Energy Advisors to help us deliver the vital Home Energy Scotland advice service in the South East, and support householders with advice to lower their bills and reduce their environmental impact.

With the energy crisis affecting so many people, you’ll be at the forefront of supporting them and have the opportunity to make a big difference to their lives.

We provide high quality advice and information on topics including energy efficiency in the home, behaviour change, renewable technologies, sustainable transport and water. We also support many people who are living in fuel poverty with access to grants and funding to keep their homes warmer for less. Along with the satisfaction of helping people on a daily basis, you’ll also receive an SQA-accredited qualification and join an organisation consistently rated as a fantastic place to work.

Home Energy Scotland is a free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks has been involved in delivering the service for 14 years, and currently manages advice centres in South East Scotland and the Highlands and Islands.

The ideal candidate and the role

To be successful in this role you should have a passion for helping and supporting people and be a confident communicator.

Our advisors speak to a wide range of customers with varied enquiries on a daily basis, providing them with high quality advice tailored to their circumstances and empowering them to take action and change their behaviours.

You will join a team of customer-focused energy advisors in a fast-paced environment, taking inbound calls and making outbound calls to our existing customers. An interest in the environment and sustainability would be an advantage but is not essential, as full training will be given.

In return you can expect

We will start to grow your knowledge of our services and energy efficiency straight away. The Home Energy Scotland advisor induction programme is an SQA accredited qualification, and Energy Advisors will also complete the City and Guilds; Energy Awareness in the Home qualification. We will support the successful applicants with ongoing coaching, mentoring and development.

Changeworks offer a wide range of staff benefits including hybrid working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year. We are an Investors in People Platinum accredited workplace and were nominated for Employer of the Year by the Edinburgh Chamber of Commerce.

Are you passionate about tackling the climate emergency? Changeworks, Scotland’s leading environmental charity, is looking for a talented individual to join its industry-leading project management team.

Reporting to the Process and Reporting Manager you will work within the Technical Support Team to support the delivery of domestic retrofit projects, responsible for project administrative processes, data management, public and client enquiries and performance reporting.

You must be a good communicator, work well individually and as part of a team, and have strong organisational and time management skills.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

We are looking for a self-motivated individual with a passion for customer service and community/local renewable energy to become an employee of Changeworks as a Development Officer. You will also become a member of the Local Energy Scotland Team delivering the Scottish Government’s Community and Renewable Energy Scheme. The Development Officer will cover projects throughout Scotland and they will provide impartial advice in assisting community organisations to explore and develop project ideas, apply for funding and deliver projects and initiatives that maximise local benefit from local energy and renewables.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for 35 years, and we need an experienced leader to help us shape our ambitious programme for the future. You will be at the forefront of developing brand new, customer-focused services and be able to directly trace your impact from conception to execution.

We need a leader passionate about developing advice services that have a real impact on energy use in the home. Your start point will be the development of services alongside the PAS2035 retrofit standards, developing outwards into behaviour change services. You will have proven experience in developing, trialling and evaluating services and in customer journey definition work. You are adept at building effective strategic partnerships, and nurturing funder relationships.

You successfully lead high-performing teams, and are adept at planning and people management, and collaboration. You will have excellent communication skills at senior management, external stakeholder and employee levels. A sound knowledge of working in either a grant-funded or commercial delivery context is critical.

Changeworks is expanding to significantly impact the decarbonisation of Scotland’s homes and tackle the climate emergency and fuel poverty at this crucial time. To do this, the organisation needs to co-ordinate its activity around a common customer journey which will be the backbone to engagement, delivery, development, quality and reporting.

The Service Development and Improvement Manager is responsible for creating and championing Changeworks’ customer journey as well as for developing new energy advice services. You will build plans, collaborate with colleagues and ensure all targets, performance measures and reporting requirements are successfully met. This is a new role with significant potential to influence change.

This is a senior and strategically important role and the Service Development and Improvement Manager will report to Changeworks’ Operations Director.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Do you have proven experience of leading on the development of new services, engaging stakeholders and securing funding? Changeworks is establishing a new retrofit agency service to radically accelerate the energy efficiency of homes in Scotland – and we need someone to lead the way.

As our Retrofit Development Lead, you will play an important role in working with stakeholders to develop an innovative new model for supporting homeowners to make their homes warmer and easier to heat.

About the role

This is a new role to develop, launch and scale a retrofit agency for Scotland to support homeowners to decarbonise their homes. This is a model that is tried and tested elsewhere but has not yet flourished in Scotland. There is substantial market need and stakeholder support to develop the model.

You will work closely with colleagues from across the organisation to leverage our experience, expertise and relationships to develop and evolve this model. You will take a lead role in engaging stakeholders, building support, securing income, leveraging our expertise to bring this concept into life.

The role sits with the new Strategic Development and Communications team, a new team to transform the way Changeworks engages with our audiences and leads on developing innovative services in line with our strategy to decarbonise homes in Scotland.

About you

Ideally you will have an entrepreneurial mindset having developed new services and iteratively developed services that you have managed. You will be a self-starter with confidence to engage a wide variety of stakeholders from local government to homeowners. Ideally you will have experience of leading on business development and securing funding to drive growth and evolution.

About Changeworks

Changeworks’ vision is for a world where everyone is able to live, work and enjoy life with a low-carbon impact. We recognise climate change is the most significant threat to the environment and our way of life.

Passion, integrity, innovation, collaboration and empowerment are the values which drive us.

We are Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Our strategy has five goals:

• Identify and engage households across Scotland to take action to decarbonise their homes

• Support households to install energy efficiency and low carbon heating systems to decarbonise their homes

• Innovate delivery models and solutions for heat and energy systems for homes

• Accelerate decarbonisation through research, evaluation, dissemination and influencing

• Grow the capacity and capability of Changeworks to rapidly scale impact

At Changeworks, we welcome and encourage applications from everyone.

Benefits

We offer a wide range of staff benefits including flexible working, cycle to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

This role will be based out of our office at 36 Newhaven Rd, Edinburgh we operate a hybrid model that would see you working an average of two days per week from the office and three days from home.

Changeworks’ runs a very successful fuel billing, energy advice and advocacy service for vulnerable householders across East Lothian, Edinburgh, Midlothian, Borders and Highland regions. We are now seeking to recruit a full time Affordable Warmth Advisor within the Affordable Warmth Team. We are looking for energetic and supportive individuals with a ‘can do’ attitude to deliver affordable warmth advice. This is a demanding but highly rewarding role, working with individuals who are experiencing fuel poverty.

The ideal candidate and the role

You will have excellent communication skills and a mature, responsible and client focussed attitude. An energy or advice providing background is desirable, as is experience of producing high quality written reports, working with disadvantaged people and knowledge of fuel poverty. A driving licence is highly desirable as achieving the objectives of the role requires the applicant to be able to travel across the Scotland with ease, including rural areas with no access to public transport.

In return you can expect

We will start to grow your knowledge of services straight away with training over 6 weeks in June and July that successful applicants will be expected to attend. This will include full training on the topic of energy efficiency and billing. Further training in all the relevant operations and tasks will also be provided. Due to the nature of the role, training will be ongoing to ensure that employees are kept up to date with sector specific developments and new technologies.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Changeworks runs a very successful fuel billing, energy advice and advocacy service for vulnerable householders across Edinburgh, East Lothian, West Lothian, Midlothian, Borders, and Highland regions. We are seeking an Administrative Advisor to provide high quality energy efficiency advice to our clients, as well as excellent administrative support to the Affordable Warmth Services Team.

The ideal candidate and the role

The successful candidate will be an enthusiastic individual with excellent customer service skills. This is a varied and flexible role, working as part of a team, supporting a busy department. As the first point of contact for vulnerable clients you should be a confident communicator, with an excellent telephone manner. You will also deliver advice face to face at outreach events. You will have experience working with databases and IT packages such as Outlook, Word, Excel working to a high level of accuracy throughout.

In return you can expect

We will start to grow your knowledge of services straight away, including full training on the topic of energy efficiency advice as well as a City and Guilds qualification on Energy Efficiency in the home. Further training in all the relevant operations and tasks will also be provided. Due to the nature of the role, training will be ongoing to ensure that employees are kept up to date with developments and new technologies.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Due to additional funding and internal promotions Changeworks needs enthusiastic and talented Energy Advisors to help us deliver the vital Home Energy Scotland advice service in the South East, and support householders with advice to lower their bills and reduce their environmental impact.

With the energy crisis affecting so many people, you’ll be at the forefront of supporting them and have the opportunity to make a big difference to their lives.

We provide high quality advice and information on topics including energy efficiency in the home, behaviour change, renewable technologies, sustainable transport and water. We also support many people who are living in fuel poverty with access to grants and funding to keep their homes warmer for less. Along with the satisfaction of helping people on a daily basis, you’ll also receive an SQA-accredited qualification and join an organisation consistently rated as a fantastic place to work.

Home Energy Scotland is a free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks has been involved in delivering the service for 14 years, and currently manages advice centres in South East Scotland and the Highlands and Islands.

The ideal candidate and the role

To be successful in this role you should have a passion for helping and supporting people and be a confident communicator.

Our advisors speak to a wide range of customers with varied enquiries on a daily basis, providing them with high quality advice tailored to their circumstances and empowering them to take action and change their behaviours.

You will join a team of customer-focused energy advisors in a fast-paced environment, taking inbound calls and making outbound calls to our existing customers. An interest in the environment and sustainability would be an advantage but is not essential, as full training will be given.

In return you can expect

We will start to grow your knowledge of our services and energy efficiency straight away. The Home Energy Scotland advisor induction programme is an SQA accredited qualification, and Energy Advisors will also complete the City and Guilds; Energy Awareness in the Home qualification. We will support the successful applicants with ongoing coaching, mentoring and development.

Changeworks offer a wide range of staff benefits including hybrid working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year. We are an Investors in People Platinum accredited workplace and were nominated for Employer of the Year by the Edinburgh Chamber of Commerce.

Have you got experience in delivering and managing behaviour change? Do you want to use those skills to make a real difference and tackle the climate emergency?

Changeworks is looking for an expert in making behaviour change happen to join us on our mission to decarbonise homes across Scotland. You will be able to draw on a body of practical experience delivering and managing behaviour change initiatives, informed by an understanding of theory, and grounded by lessons learnt from wider initiatives. Whether your experience is community, consultancy, or academic, we want to hear from you.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation, and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer, too.

We’re a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver long-lasting behaviour change impacts alongside fabric improvements.

In this role you will be working across a diverse range of projects, both for Changeworks and external clients, in our busy and highly regarded consultancy team. You’ll be working across topics like energy efficiency, renewable technology, and fuel poverty.

We’re looking for someone who can lead and develop our behaviour change offering with strong organisational skills and a creative mindset to devise the innovative solutions we need. Alongside demonstrable experience of a variety of research techniques, you will have the skills to manage staff, deal with multiple tasks and meet deadlines.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

The ideal candidate and the role

We have an exciting opportunity for a talented and enthusiastic HR Assistant to join our team. You may already be working in HR or looking for an opportunity to join a busy HR team at assistant level. You will support the provision of an excellent HR service to Changeworks, providing a high standard of administration and assisting with a wide range of HR activities and projects. You will be motivated and a great team player with strong organisational skills.

HR experience will be an advantage, but we will also consider applications from talented general administrators who can explain transferable skills.

This will be a Hybrid role. The office base will be in Edinburgh, and the successful candidate will be expected to attend the office around 2 days per week in line with the HR team plan which may change from week to week.

About Changeworks

Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for over 35 years, centred around our energy advice and advocacy services. In response to the climate emergency, we’re going to do more, significantly increasing our reach through working with communities.

We firmly believe that our people are our biggest strength, and our goal is to provide a rewarding and fulfilling career in line with our values of collaboration, integrity, passion, innovation and empowerment. We are proud of the expertise and enthusiasm of our people and have over 200 employees and volunteers across Scotland, from the Borders to Shetland.

At Changeworks, we welcome and encourage applications from everyone.

In return you can expect

We will start to grow your knowledge of our HR policies and processes straight away. You will have on the job training and shadowing of other team members. Due to the nature of the role, training will be ongoing to ensure you are kept up to date with policy and process developments.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Changeworks has been leading the way in delivering low-carbon living and tackling fuel poverty for 35 years, and we need an experienced leader to help us shape our ambitious programme for the future. You will be at the forefront of developing brand new, customer-focused services and be able to directly trace your impact from conception to execution.

About you

We need a leader passionate about developing advice services that have a real impact on energy use in the home. Your start point will be the development of services alongside the PAS2035 retrofit standards, developing outwards into behaviour change services. You will have proven experience in developing, trialling and evaluating services and in customer journey definition work. You are adept at building effective strategic partnerships, and nurturing funder relationships.

You successfully lead high-performing teams, and are adept at planning and people management, and collaboration. You will have excellent communication skills at senior management, external stakeholder and employee levels. A sound knowledge of working in either a grant-funded or commercial delivery context is critical.

About the role

Changeworks is expanding to significantly impact the decarbonisation of Scotland’s homes and tackle the climate emergency and fuel poverty at this crucial time. To do this, the organisation needs to co-ordinate its activity around a common customer journey which will be the backbone to engagement, delivery, development, quality and reporting.

The Service Development and Improvement Manager is responsible for creating and championing Changeworks’ customer journey as well as for developing new energy advice services. You will build plans, collaborate with colleagues and ensure all targets, performance measures and reporting requirements are successfully met. This is a new role with significant potential to influence change.

This is a senior and strategically important role and the Service Development and Improvement Manager will report to Changeworks’ Operations Director.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Do you have proven experience of delivering digital communications to engage audiences? As our Digital Marketing & Social Media Executive you could soon be playing an important role at the heart of our Digital & Marketing Communications Team.

About Changeworks

Changeworks’ vision is for a world where everyone is able to live, work and enjoy life with a low carbon impact. We recognise climate change is the most significant threat to the environment and our way of life. Passion, integrity, innovation, collaboration and empowerment are the values which drive us.

We are Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Our current strategy has four goals:

• Accelerate the improvement of energy efficiency of buildings
• Effectively deploy renewable and low carbon solutions
• Deliver an integrated community approach to low carbon living
• Reduce fuel poverty

About the team

Our new Digital & Marketing Communications team has been established to transform the way that Changeworks engages with our audiences and will lead on organisational and service marketing alongside developing our digital presence. The team overall is responsible for evolving our brand, positioning the organisation as a thought leader and expert, increasing our profile and driving more people to adopt a low-carbon life.

About the role

The postholder will ensure Changeworks engages effectively with our stakeholders, funders, customers and the general public through increased social media activity and as part of the wider digital marketing function. You will use your excellent communication skills to develop and deliver engaging content that is relevant to our diverse audiences.

This is an exciting opportunity for a creative and driven communicator to take the lead on the paid and organic functions of our social media channels, as well as helping to take Changeworks’ email marketing to the next level. As Changeworks looks to expand its work and reach, this new role will support us is in building engagement and awareness of Changeworks’ role in Scotland’s environmental sector.

The postholder will drive our digital campaigns both organically, as well as deliver our paid advertising campaigns, and work alongside the wider marketing team to create innovative content to drive increased numbers of stakeholders and customers to the Changeworks website and its different functions. You’ll also have space to focus on automation and optimising our processes to drive performance.

About you

You will have experience of working in social media, including managing paid social campaigns across a number of social platforms. You will have relevant experience of B2C social media community management on behalf of a major brand, media owner or not-for-profit organisation.

You will have experience of placing online adverts via social media, paid search (PPC) and Google Ad campaigns as well as managing Google Grants, optimising performance to ensure we reach our audiences.

You will have experience planning and writing engaging digital content including managing video content creation (directly or through an agency or video producer). You’ll also have extensive experience of developing and delivering engaging social media content and communications across different channels with creative flair.

You will have used social media management and analysis tools to drive performance improvement.

You will be an outgoing and confident individual with excellent communication and organisational skills.

At Changeworks, we welcome and encourage applications from everyone.

Benefits

We offer a wide range of staff benefits including flexible working, cycle to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks we remain working at home, where possible, in line with Scottish Government advice. This post would have typically been based at our Edinburgh office (36 Newhaven Road, Edinburgh) however we are currently designing our new ways of working. Over the coming months we will be looking to offer increased flexibility about where we work, in a hybrid of home and office base depending on the needs of each role.

Are you a Surveying professional passionate about tackling the climate emergency? Do you want to be part of Changeworks – Scotland’s leading environmental charity delivering solutions for low carbon living?

About the role

We act as a Managing Agent for Local Authorities and Housing Associations delivering a range of energy efficiency and decarbonisation projects working in homes across Scotland. You will work within the Technical Directorate to deliver domestic retrofit projects as the client’s representative carrying out procurement and commercial and contractual management ensuring projects are delivered to budget and to a high standard.

About you

You will understand the complexities of procurement, contractor valuations, change management and budget control helping successfully deliver multi-faceted housing retrofit projects driving quality and achieving high impacts in challenging timescales. You will be adept at developing relationships and working in partnership, a skilled communicator managing and motivating your team.

Benefits

We offer a wide range of staff benefits including flexible working an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year. Changeworks is committed to learning and development for our staff as a priority and has a wealth of policies in place to support you at work. We’re an Investors in People Platinum accredited organisation, one of only a handful in Scotland.

About Changeworks

As Scotland’s leading environmental charity delivering low carbon solutions for over 30 years, we recognise climate change is the most significant threat to the environment and our way of life.

We firmly believe that our people are our biggest strength, and our goal is to provide a rewarding and fulfilling career in line with our values of collaboration, integrity, passion, innovation and empowerment. We are proud of the expertise and enthusiasm of our people and have over 200 employees and volunteers across Scotland, from the Borders to Shetland.

Working at Changeworks is working for an organisation who believe that a work-life balance is essential, and inclusivity and diversity are important to us. We therefore invite applications from a variety of backgrounds.

Working for Changeworks will not just give you the opportunity to make an impact on the environment around you in your role, but you’ll also be part of an ambitious and growing organisation who are committed to our vision of a world where everyone can live, work and enjoy life with a low carbon impact.

Do you want to join an ambitious organisation committed to making our world a better place? Changeworks is growing, and we need to expand our Project Management team to manage our energy efficiency projects all over Scotland.

About you

We need a strong relationship builder, an effective communicator and a driver of quality to help us deliver our important work to deliver low-carbon housing across Scotland and driving Scotland’s journey to Net Zero.

You will understand the complexities of successfully delivering retrofit projects and programmes driving quality and achieving high impacts in challenging timescales. You will be adept at developing relationships and working in partnership, a skilled communicator managing and motivating your team.

About the role

We act as a Managing Agent for Local Authorities and Housing Associations delivering a range of energy efficiency and decarbonisation programmes working in homes across Scotland. You will work within the Building Decarbonisation Team to deliver domestic retrofit projects, managing retrofit contractors and ensuring projects are delivered to budget and to a high standard.

Benefits

We offer a wide range of staff benefits including flexible working an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year. Changeworks is committed to learning and development for our staff as a priority and has a wealth of policies in place to support you at work. We’re an Investors in People Platinum accredited organisation, one of only a handful in Scotland.

About Changeworks

As Scotland’s leading environmental charity delivering low carbon solutions for over 30 years, we recognise climate change is the most significant threat to the environment and our way of life.

We firmly believe that our people are our biggest strength, and our goal is to provide a rewarding and fulfilling career in line with our values of collaboration, integrity, passion, innovation and empowerment. We are proud of the expertise and enthusiasm of our people and have over 200 employees and volunteers across Scotland, from the Borders to Shetland.

Working at Changeworks is working for an organisation who believe that a work-life balance is essential, and inclusivity and diversity are important to us. We therefore invite applications from a variety of backgrounds.

Working for Changeworks will not just give you the opportunity to make an impact on the environment around you in your role, but you’ll also be part of an ambitious and growing organisation who are committed to our vision of a world where everyone can live, work and enjoy life with a low carbon impact.

Do you want to join an ambitious organisation committed to making our world a better place? Changeworks is growing, and we need a Programme Manager to help deliver our energy efficiency retrofit projects across Scotland.

About you

We need a strong relationship builder, an effective communicator and a driver of quality to help us deliver our important work to deliver low-carbon housing across Scotland and driving Scotland’s journey to Net Zero. You will be a great leader who can motivate a team and keep across a variety of different projects to ensure consistently high standards.

You will understand the complexities of successfully delivering retrofit projects and programmes driving quality and achieving high impacts in challenging timescales.

About the role

We act as a Managing Agent for Local Authorities and Housing Associations delivering a range of energy efficiency and decarbonisation programmes working in homes across Scotland. You will work within the Building Decarbonisation Team to deliver domestic retrofit projects, managing retrofit contractors and ensuring projects are delivered to budget and to a high standard.

Benefits

We offer a wide range of staff benefits including flexible working an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year. Changeworks is committed to learning and development for our staff as a priority and has a wealth of policies in place to support you at work. We’re an Investors in People Platinum accredited organisation, one of only a handful in Scotland.

About Changeworks

As Scotland’s leading environmental charity delivering low carbon solutions for over 30 years, we recognise climate change is the most significant threat to the environment and our way of life.

We firmly believe that our people are our biggest strength, and our goal is to provide a rewarding and fulfilling career in line with our values of collaboration, integrity, passion, innovation and empowerment. We are proud of the expertise and enthusiasm of our people and have over 200 employees and volunteers across Scotland, from the Borders to Shetland.

Working at Changeworks is working for an organisation who believe that a work-life balance is essential, and inclusivity and diversity are important to us. We therefore invite applications from a variety of backgrounds.

Working for Changeworks will not just give you the opportunity to make an impact on the environment around you in your role, but you’ll also be part of an ambitious and growing organisation who are committed to our vision of a world where everyone can live, work and enjoy life with a low carbon impact.

Changeworks’ runs a very successful fuel billing, energy advice and advocacy service for vulnerable householders across East Lothian, Edinburgh, Midlothian, Borders and Highland regions. We are now seeking to recruit a full time Affordable Warmth Advisor within the Affordable Warmth Team. We are looking for energetic and supportive individuals with a ‘can do’ attitude to deliver affordable warmth advice. This is a demanding but highly rewarding role, working with individuals who are experiencing fuel poverty.

The ideal candidate and the role

You will have excellent communication skills and a mature, responsible and client focussed attitude. An energy or advice providing background is desirable, as is experience of producing high quality written reports, working with disadvantaged people and knowledge of fuel poverty. A driving licence is highly desirable as achieving the objectives of the role requires the applicant to be able to travel across the Scotland with ease, including rural areas with no access to public transport.

In return you can expect

We will start to grow your knowledge of services straight away with training over 6 weeks in April and May that successful applicants will be expected to attend. This will include full training on the topic of energy efficiency and billing. Further training in all the relevant operations and tasks will also be provided. Due to the nature of the role, training will be ongoing to ensure that employees are kept up to date with sector specific developments and new technologies.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Changeworks runs a very successful fuel billing, energy advice and advocacy service for vulnerable householders across Edinburgh, East Lothian, West Lothian, Midlothian, Borders, and Highland regions. We are seeking several Administrative Advisors to provide high quality energy efficiency advice to our clients, as well as excellent administrative support to the Affordable Warmth Services Team.

The ideal candidate and the role

The successful candidate will be an enthusiastic individual with excellent customer service skills. This is a varied and flexible role, working as part of a team, supporting a busy department. As the first point of contact for vulnerable clients you should be a confident communicator, with an excellent telephone manner. You will also deliver advice face to face at outreach events. You will have experience working with databases and IT packages such as Outlook, Word, Excel working to a high level of accuracy throughout.

In return you can expect

We will start to grow your knowledge of services straight away, including full training on the topic of energy efficiency advice. Further training in all the relevant operations and tasks will also be provided. Due to the nature of the role, training will be ongoing to ensure that employees are kept up to date with developments and new technologies.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

The post of New Service Development Manager has been created to help Changeworks achieve its ambitious 2022 – 2025 Strategic Plan. This exciting time in our development sees a new focus on design thinking and user-led service design and on the extension of our service portfolio to enable the decarbonisation of homes and deliver low carbon living for everyone in Scotland.

We’re looking for an enthusiastic individual with the drive and experience to ensure Changeworks designs, creates and delivers outstanding services. Leading by example, you will be responsible for the establishment of new energy advice and behavioural change services and act as a role model for design-thinking across the organization. These new service/s will complement our existing portfolio and will be a critical component in supporting householders minimize the carbon emissions from heating their homes.

Reporting to the Fuel Poverty and Low Carbon Operations Director, you will have a proven track record in the practical application of design thinking, having created successful user-centric services. You will have strong attention to detail as well as the ability to see the big picture and be able to work effectively with a range of internal and external stakeholders. The role includes business development and demand creation and it is important that you have experience of both.

Changeworks is one of Scotland’s largest environmental charities with over 30 years’ experience in sustainability. We work with organisations, communities and individuals to deliver practical solutions that reduce carbon emissions, fuel poverty and waste by managing resources more efficiently. We are a national organisation with around 200 employees and volunteers in Edinburgh, Inverness, Shetland, Orkney, the Western Isles and Argyll. Passion, integrity, innovation, collaboration and empowerment are the values which drive us. We aim to inspire and enable people to live and work more sustainably.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Changeworks is offering an exciting opportunity for a suitably qualified individual to help accelerate the decarbonisation of Scottish Homes. Candidates will have a high level of knowledge and understanding of building energy efficiency retrofit, underpinned by a professional qualification or academic track record and a demonstrable track record of project management. The successful candidate will see their expertise reflected in the design and delivery of real world retrofit projects across a range of archetypes and tenures.

This post is advertised at Senior Consultant level. Changeworks would also encourage applications from candidates who may lack some experience but meet the majority of the criteria and evidence an aptitude for the role. Appointments in that context could be made at Consultant level.

Based within our busy and growing Consultancy Team, the role requires effective working with a diversity of Changeworks projects and external clients from across sectors. Our Consultancy team works across the sustainability agenda and has a particular specialism related to energy efficiency, heat decarbonisation and renewables in the built environment, fuel poverty and pro-environmental behaviour change.

The successful candidate will be able to draw on a range of experience that will convince us that you can take a lead and continue our development and growth pathway in this area. You will have a commitment and passion for this field, be organised and proactive, as well as having a creative streak that will allow you to identify innovative solutions, work round problems, identify new areas of work and promote and disseminate our work. The ability to effectively manage staff, deal with multiple tasks and meet deadlines in a supportive team environment is essential.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes. You will be part of an organisation that sees success as delivering interventions that have both positive outcomes for people and their wellbeing as well as building fabric. You will also be joining Changeworks at a time when we will be implementing our new three- year Strategy focused on this agenda.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Do you have proven experience of delivering digital communications to engage audiences? As our Digital Communication Assistant, you could soon be playing an important role at the heart of our Digital & Marketing Communications Team.

About Changeworks

Changeworks’ vision is for a world where everyone is able to live, work and enjoy life with a low carbon impact. We recognise climate change is the most significant threat to the environment and our way of life.

Passion, integrity, innovation, collaboration and empowerment are the values which drive us.

We are Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Our current strategy has four goals

• Accelerate the improvement of energy efficiency of buildings
• Effectively deploy renewable and low carbon solutions
• Deliver an integrated community approach to low carbon living
• Reduce fuel poverty

About the team

The Digital & Marketing Communications Team is being established to transform the way that Changeworks engages with our audiences and will lead on organisational and service marketing alongside developing our digital presence. The team overall is responsible for evolving our brand, positioning the organisation, increasing our profile and driving more people to adopt a low carbon life.

About the role

Ensure Changeworks engages effectively with our stakeholders, funders and customers, through our digital marketing and social media activity. Use your excellent communication skills to develop and deliver engaging content that is relevant to our diverse audiences.

This is an exciting opportunity for a creative communicator to help take our social media channels and email marketing to the next level. This new role in our team will support us to build engagement and awareness within our audiences of Changeworks.

Drive our digital campaigns both organically as well as deliver our paid advertising campaigns.

You will have space to focus on innovation particularly thinking about automation and optimising our processes to drive performance.

About you

You will have experience of working in social media, including paid social experience across a number of social platforms. You will have relevant experience of B2C social media community management on behalf of a major brand, media owner or not-for-profit organisation.

You will have experience of placing online adverts via social media and pay-per-click campaigns, optimising performance to ensure we reach our audiences.

You will have experience planning and writing engaging digital content including managing video content creation (directly or through an agency or video producer). Extensive experience of developing and delivering engaging social media content and communications, who also has a great creative flair.

You will have used social media management and analysis tools to drive performance improvement.

You will be an outgoing and confident individual with excellent communication and organisational skills.

At Changeworks, we welcome and encourage applications from everyone.

Benefits

We offer a wide range of staff benefits including flexible working, cycle to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks we remain working at home, where possible, in line with Scottish Government advice. This post would have typically been based at our Edinburgh office (36 Newhaven Road, Edinburgh) however we are currently designing our new ways of working. Over the coming months we will be looking to offer increased flexibility about where we work, in a hybrid of home and office base depending on the needs of each role.

Changeworks has an exciting opportunity for an enthusiastic, self-motivated administrator to join our growing Consultancy team.

As the Impact Evaluation Administrator, you will handle monitoring activities across multiple energy efficiency retrofit and decarbonisation projects and programmes. The role will include tasks such as gathering social, technical, environmental and financial data to inform improvements to current and future projects.

The ideal candidate and the role

To be successful in this role you will have excellent time management, organisational and communication skills. You will be an enthusiastic team player who is interested in helping people and has a passion for excellence. Strong IT skills and attention to detail are essential, as is the ability to work independently and use your own initiative to bring tasks to completion.

You will be joining an impact-focused team that is continuously developing and delivering multiple projects of varying sizes. This fast-paced environment requires handling multiple workstreams and forward planning, as well as proactively responding to priorities as they evolve during project delivery.

In return you can expect

We are committed to maintaining a positive, honest and enthusiastic working environment, where staff are empowered to effectively achieve objectives and goals within their roles. We will support the successful applicant with ongoing coaching, mentoring and development.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

We have an exciting new opportunity for a Senior Advisor in the South East Advice Team to support our dedicated team of Energy Advisors.

As a Senior Advisor you will have the opportunity to support a team of energy advisors to deliver expert advice on a range of topics including behaviour change, measures & appliances, renewable technologies, transport and water. You will also support the team to maximise their opportunity to refer for energy efficiency schemes, including the Scottish Government’s Warmer Homes Scotland scheme.

To be successful in this role you will have the ability to coach and supervise staff coupled with the ability to give meaningful feedback to improve our customer service and increase the number of customers that take action.

You will be a confident and clear communicator with the ability to motivate and lead a team to reach targets. You will be approachable with a can-do attitude to resolving challenges along with a responsible and reliable disposition.

You will have an excellent understanding of the importance of high-quality customer service along with skills which allow you to deal with escalated enquiries or low-level complaints managing them to resolution.

Please see job description for further details.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Due to additional funding and internal promotions within the team, Changeworks have an exciting opportunity for enthusiastic, customer focused Energy Advisors

As an Energy Advisor at Changeworks you will have the opportunity to help households across the South East of Scotland to lower their energy bills and reduce their impact on the environment by providing high quality advice and information on topics including energy efficiency in the home, behaviour change, renewable technologies, sustainable transport and water.

Home Energy Scotland is a free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks delivers the service in South East Scotland and the Highlands and Islands.

The ideal candidate and the role

To be successful in this role you should have a passion for customer service and be a confident communicator.

Our advisors speak to a wide range of customers with varied enquiries on a daily basis, providing them with high quality advice tailored to their circumstances and persuading them to take action and change their behaviours.

You will join a team of customer focused energy advisors in a fast-paced environment, taking inbound calls and making outbound calls to our existing customers. An interest in the environment and sustainability would be an advantage but is not essential as full training will be given.

In return you can expect

We will start to grow your knowledge of our services and energy efficiency straight away, the Home Energy Scotland advisor induction programme is an SQA accredited qualification, Energy Advisors are also required to complete the City and Guilds; Energy Awareness in the Home qualification. We will support the successful applicants with ongoing coaching, mentoring and development.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

We are looking for an enthusiastic and motivated person to work within our Technical Team at Home Energy Scotland South East to assist households to install micro-renewable technology and advise on energy efficiency options for hard-to-treat properties. This service is at the forefront of tackling climate change, and you can play a key role in Scotland achieving its goals for decarbonising domestic homes.

Based within the Home Energy Scotland South East advice centre at Changeworks, the role is a mixture of field-based and office based so a driving license is essential. You will join a skilled team with a focus on delivering an exceptional customer journey which starts in our advice centre right through to a tailored in-home visit which will identify suitable measures and potential available funding.

You’ll have a thirst for knowledge and be a great communicator with the ability to inspire customers to take action. Whether it’s a home visit, providing advice over the phone or delivering a webinar you’ll be able to clearly explain complex technologies in a clear and friendly way. This role may also involve engaging with householders at events in line with Scottish Government guidance.

We will provide you with a tailored training package including SQA-accredited courses in the services provided by Home Energy Scotland, City and Guilds in Energy Awareness and Domestic Energy Assessor training.

Changeworks is Scotland’s leading environmental charity delivering solutions for low carbon living. A trusted expert with over 30 years’ experience. Funded by the Scottish Government, we deliver Home Energy Scotland advice centres in South East Scotland and Highlands and Islands on behalf of Energy Saving Trust.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Changeworks is the leading environmental charity in Scotland. We give people and organisations practical support to live and work more sustainably. We deliver the Home Energy Scotland service in the Highlands and Islands and South East Scotland.

We are looking for an enthusiastic and motivated person to work as our Partnership Advisor, providing a range of support to Home Energy Scotland South East’s Partnerships team. By working closely with partners across South East Scotland we ensure we can reach those most at risk of fuel poverty and refer and signpost them on for further support.

You will oversee referrals made by partner organisations to Home Energy Scotland, supporting householders with tailored advice on energy efficiency, affordable warmth, micro-renewables, sustainable transport, water and behaviour change. You will provide administrative support to the Partnerships team and have an opportunity to contribute to the Advice Centre’s programme of outreach events with partners, such as workshops and advice surgeries as well as training events for existing and new partner organisations.

You will have experience of working in a customer facing organisation, with people from all backgrounds. Your excellent communication skills will help you engage with householders and partners alike and relay some technical information to a non-technical audience. You will have good IT and organisational skills and be good at listening.

This opportunity offers a challenging and stimulating position in the environmental and charity sector.

Benefits

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.