Volunteering Matters are a national volunteering and social change charity. We believe that everyone across the UK should have the opportunity to thrive. We bring people together through the unique power of volunteering, to overcome some of society’s most complex issues.

We are looking for a talented, dynamic, and professional Volunteer Engagement Manager to join our team in the City of Edinburgh. The right candidate would be someone who can work flexibly, is driven, and is passionate about supporting parents and families. It is also important that the post holder can commit to our organisational values – being Compassionate, Empowering, Inclusive, Positive and Straightforward.

An introduction to the role

In this role you will support the delivery and development of our established Family Supporters programme across the City of Edinburgh. Family Supporters is an effective mentoring programme which offers practical, emotional, and social support to parents and families across Edinburgh, empowering them to face a range of life challenges and issues. We recruit, train and match dedicated, local volunteers to help families every step of the way, spending 1-1 time together on a personalised set of goals chosen by the family, for the family. The programme supports parents and families in lots of ways such as improved living standards, budgeting skills, healthier eating, better school life and behaviour, help to access Education, Employment or Training, access to physical and mental health and wellbeing resources/aid, as well as introducing parents to community resources, to name a few.

Further information on Family Supporters Edinburgh can be found online, and on our website.

Information on Employee Benefits

Our ambition is to be the best place to work in the charity sector. We offer lots of employee benefits including:

• Fully flexible working
• Unlimited annual leave, to achieve a positive work-life balance
• Cycle to Work scheme
• Interest free season ticket loan (public transport)
• Competitive and supportive maternity/adoption/family leave provision
• Competitive and supportive sick leave provision
• Access to our free Employee Assistance line

Our ways of Working

We offer flexible working by default. This means that our staff have significant flexibility when it comes to place of work, working hours, and are empowered with the responsibility of managing their own diary and workload.

Part of your working week will need to be based in local communities within the City of Edinburgh, meeting with volunteers, parents and families, partner organisations and others. For the remainder of the time, you can be based from our City of Edinburgh office or at home (must be locally). If working from home, you will need good internet access and a suitable home working environment, all IT equipment, mobile phone and any home working supplies will be available.

Duties & Responsibilities

• Role model and display our organisational values – being Compassionate, Empowering, Inclusive, Positive and Straightforward
• Teamwork across the regional staff team and the wider charity, working in a flexible way
• Deliver and develop the Family Supporters programme across Edinburgh, meeting ambitious goals and milestones, ensuring all volunteers and families involved achieve positive outcomes
• Attract, recruit, train and provide ongoing support to a team of dedicated volunteers, from a wide cross-section of the community
• Maintain Volunteering Matters standards around quality and effective Volunteer Management
• Establish and maintain excellent working relationships with stakeholders including colleagues, volunteers, families, Social Services, Health and Education teams, third sector partners and others
• Support appropriate risk assessment, safeguarding, quality assurance and audit processes
• Develop relevant promotional material and information, for Family Supporters, and for our organisation locally
• Ensure quarterly statistical data is collected and that the programme meets its agreed goals, reporting format and schedule as required by our funders.
• Administration tasks including the use of Office 365, Microsoft Teams and other relevant software

This job description is intended to include the broad range of responsibilities and requirements of the post. While some variations may be expected, these will be at an appropriate level for the role.

Person Specification

Skills & Knowledge Required

• Excellent knowledge of the life challenges and issues that parents and families face in Scotland, and an understanding of “The Promise”
• An understanding of how to assess the needs of an individual, using a person-centered approach
• Excellent written and verbal communication skills
• Excellent people skills, able to build professional, long-term relationships with various stakeholders, to influence and motivate others
• Excellent time management and organisational skills with the ability to manage a busy workload and prioritise effectively
• Excellent IT skills including the use of Office 365, Microsoft Teams, and other software (training provided)
• A good problem solver, able to work independently and use own initiative

Experience Required

• Experience working directly with families, particularly those who face life challenges
• Experience in all aspects of effective Volunteer Management (recruitment, training, support)
• Experience developing strong working relationships with a range of internal and external stakeholders
• Experience of project management, achieving goals, managing a busy workload, and working to deadlines
• Experience of measuring the impact of mentoring/volunteering, and understanding the results
• Understanding of, and full commitment, to Equality, Diversity, and Inclusion

Role Reports To: Project Manager for Edinburgh

Qualifications

We are not looking for any specific qualifications, for this role. Relevant experience and skills are more important, along with a commitment to our organisational values.

Protection of Vulnerable Groups (PVG)

This role requires membership of the PVG scheme. Having a conviction is not necessarily a barrier to employment. If you are not currently a member of the PVG scheme, we can support you with the application process (fees will be reimbursed by Volunteering Matters).

An introduction to Volunteering Matters and RSVP

Volunteering Matters believe that everyone across the UK should have the opportunity to thrive. We bring people together through the unique power of volunteering, to overcome some of society’s most complex issues. The Retired and Senior Volunteer Programme (RSVP) is supported by the Volunteering Matters family. RSVP is a volunteer-led project that encourages, facilitates, and supports older people aged 50+ to keep active by volunteering in their community. RSVP believe by volunteering and using their life experience and skills, older people are less likely to be socially isolated and suffer from poor mental and physical health and wellbeing. RSVP groups are coordinated by a team of Volunteer Organisers. Current activities include volunteering within NHS hospitals and schools, charitable knitting groups, walking groups, and a Handyperson scheme. Over 1000 older people have engaged over the last 21 years.

An introduction to the role

We are looking for a Development Worker who can work flexibly, is driven, and is passionate about supporting older people to volunteer in their community. It is important that the post holder can commit to our organisational values – being Compassionate, Empowering, Inclusive, Positive and Straightforward.

The coronavirus pandemic caused major disruption to RSVP. Risks to older people meant that our volunteers were asked, overnight, to shield at home. RSVP activities closed for a prolonged period of time. While these have since re-launched, a significant number of Organisers and Volunteers have not returned to volunteering. As our Development Worker, you will provide staff support to re-build RSVP activities across Forth Valley. You will help to decrease social isolation and loneliness, and improve older people’s mental health and wellbeing, by engaging them in regular, ongoing volunteering roles suited to their needs and interests. You will work closely with a small team of Volunteer Organisers, supporting and empowering them to deliver and develop RSVP activities across Forth Valley. Over the next year, we aim to engage a minimum of 60 new volunteers in our activities across Forth Valley. You will lead a volunteer recruitment campaign while also developing and implementing sustainable infrastructure for the future such as Organiser guides, and other volunteering and project resources. These local resources will supplement the nationally developed “RSVP toolkit” and resource materials already available. This role is funded by the Community Mental Health and Wellbeing fund, in Falkirk, Stirling and Clackmannanshire.

Information on Employee Benefits

Our ambition is to be the best place to work in the charity sector. We offer lots of employee benefits including:

•Fully flexible working

•Unlimited annual leave, to achieve a positive work-life balance

•Cycle to Work scheme

•Interest free season ticket loan (public transport)

•Competitive and supportive maternity/adoption/family leave provision

•Competitive and supportive sick leave provision

•Access to our free Employee Assistance line

Our ways of Working:

We offer flexible working by default. This means that our staff have significant flexibility when it comes to place of work, working hours, and are empowered with the responsibility of managing their own diary and workload.

Part of your working week will need to be based in local communities within Forth Valley, meeting older people, volunteers, and other stakeholders. For the remainder of the time, you will work from our Alloa office, or from home (must be based locally). If working from home, you will need good internet access and a suitable home working environment. All I.T. equipment, mobile phone and other infrastructure will be supplied.

A full Job Description and Person Specification is available for download below.

Information on the role

You will provide employment support to a range of parents in West Lothian, in several flexible ways. For example, this includes:

•Working with parents on a 1:1 basis, building a strong and trusting relationship, helping parents to understand their strengths, skills, and their barriers to employment

•Helping parents to put steps in place to break down their barriers or challenges

•Supporting parents to develop their CV, help with application forms, mock interviews, job search, building confidence, developing soft-skills etc.

•Where appropriate, helping parents to access quality volunteering opportunities, or training courses

You will also work alongside other colleagues in West Lothian who are setting up additional opportunities for parents locally. This includes paid work placements or jobs with local employers, and opportunities for parents to take part in mentoring.

An introduction to our organisation

Volunteering Matters are a national volunteering and social change charity. We passionately believe that everyone in the UK should have the opportunity to thrive. We bring people together, through the power of volunteering, to resolve some of society’s most complex social issues. An introduction to the role

Volunteering Matters are looking for a talented, dynamic, and professional Engagement Manager to join our team in the City of Edinburgh. The right candidate would be someone who can work flexibly, is driven, and able to demonstrate a strong understanding and commitment to our organisational values. In this role, you will support the delivery and development of our established Family Supporters programme across the City of Edinburgh. Family Supporters is an effective mentoring programme which offers practical, emotional, and social support to parents and families across Edinburgh, empowering them to face a range of life challenges and issues. We recruit, train and match dedicated, local volunteers to help families every step of the way, spending 1-1 time together on a personalised set of goals chosen by the family, for the family. The programme supports parents and families in lots of ways such as improved living standards, budgeting skills, healthier eating, better school life and behaviour, help to access Education, Employment or Training, access to physical and mental health and wellbeing resources/aid, as well as introducing parents to community resources, to name a few.

Organisational Overview

Volunteering Matters are a national volunteering and social change charity. We passionately believe that everyone across the UK should have the opportunity to thrive. We bring people together, through the power of volunteering, to resolve some of society’s most complex social issues. We are currently looking for a talented, dynamic, and professional Programme Manager to join our team in West Lothian. The right candidate would be someone who can work flexibly, use their own initiative, and demonstrate a strong understanding and commitment to our organisational values.

Role Overview

You will play a key role overseeing, managing, delivering, and developing our work across West Lothian. Initially, this role will be focused on 2 priority areas: 1) We are part of a West Lothian third sector consortium who will shortly begin delivering Parental Employability Support. Within this project, we will ensure that parents have the opportunity of taking part in positive and empowering mentoring relationships, and paid work placements/jobs provided by local Employers. 2) We are also part of a West Lothian programme known as Cashback: Community Connections. Alongside our partner organisations, we support young people who face multiple barriers to moving on in life. This includes those who are involved in, or at risk of, offending behaviour, engaged in Youth Justice, or are due for release from custody. Our part of the service includes providing young people with the opportunity of mentoring relationships, and access to volunteering.

As a senior member of the regional team, you will role model our organisational values and demonstrate excellent leadership, people, and communication skills. You will develop and maintain effective working relationships with internal and external colleagues, parents, young people, Mentors, and other stakeholders.

Volunteering Matters is a national volunteering and social change charity. We harness the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.

By bringing people together, we aim to resolve some of society’s most complex issues and have a real impact in communities. From tackling social isolation and loneliness; improving health and wellbeing; building skills, confidence and opportunities; and ensuring young people can become change makers in their community.

And we won’t stop until everyone in the UK has the opportunity to thrive.

In April 2021, the Volunteering Matters family grew to include ProjectScotland, who work to support young people to get on in life, through the power of volunteering. We support young people, including those facing multiple barriers or disadvantage, to achieve positive outcomes for their future. We provide young people with personalised emotional and practical support, meaningful and supported volunteering opportunities through charity partners, and access to a reliable and positive Volunteer Mentor.

Role Purpose

We are looking for a talented, dynamic, and professional Youth Engagement Manager to join our team in Aberdeenshire. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

As our Youth Engagement Manager, you will directly support young people aged 16 to 24 who may have complex and challenging barriers to securing a positive pathway. This will include barrier identification and removal, supporting pre volunteering activity as well as volunteering placements in their local area.

Young people will also have the opportunity to be supported by a dedicated ProjectScotland volunteer Mentor, and post placement, your role will be to support a positive bridge to further employability programmes or opportunities.

You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across Aberdeen and the surrounding areas, building an effective presence within the third sector locally. You will create diverse, high-quality, structured volunteering opportunities with partner organisations, ensuring that volunteering roles reflect the needs and interests of young people. You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision.

Volunteering Matters

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

As the HR Manager at Volunteering Matters, you will be at the heart of the organisation, empowering its leaders and future leaders, embedding robust systems and processes to ensure high levels of organisational compliance is maintained and supporting the whole organisation to achieve our strategic goals including being ‘the best place to work and volunteer.’ Although this role focuses on employed staff at Volunteering Matters, we are looking for a HR Manager who understands and is energized by the impact and power of volunteering and social action.

Furthermore, the HR Manager will ensure a value focused, efficient, quality orientated process with an inclusive lens to all aspects of the work of Volunteering Matters HR function.

The HR case work advice and guidance at Volunteering Matters is outsourced to a specialist provider.

Key Duties & Responsibilities

• Embed inclusive practice across all aspects of Volunteering Matters HR Policies and Procedures, testing out new and innovative approaches to recruiting people into paid roles across Volunteering Matters and its sub brands.

• Oversee and monitor the HR system, ensuring information is up to date and support with collating employee reports.

• Implementation and ongoing review of HR policies, practices and frameworks, to support the charity in its needs.

• Ensure a consistent, values focused, quality orientated process to recruitment with an inclusive lens, which attracts a broader & more diverse range of high-quality candidates.

• Upskill and collaborate the staff team at Volunteering Matters, by delivering training and ongoing coaching for recruiting managers on the key aspects of our recruitment framework.

• Monitor staff turnover and ensure that exit interviews are carried out, analysing and reporting on findings.

• Ensure the HR and Payroll team are meeting their objectives and delivering a good service to the organisation.

• Attend leadership meetings where strategic and high-level operational input is required.

• Ensure terms and conditions and policies and procedures are up-to-date and comprehensive with regards to legislation and best practice.

• Develop the staff training and development framework, which includes inclusive formal and informal learning and development opportunities.

• Lead the HR team, line manage the HR Advisor and the HR administrator.

• Liaise regularly with the outsourced HR Provider, linking the HR case work trends with the wider HR strategic development priorities at Volunteering Matters.

• Monitor all aspects of HR compliance at Volunteering Matters, ensuring effective records are kept, reviewed, and reflected on and learning is adopted.

Personal Competencies

• A values driven leader, who can demonstrate a strong commitment to our Equality, Diversity, Inclusion and Anti Racist approach.

• Good coaching & mentoring skills.

• Strong people focus.

• Excellent “active-listening” skills.

• A proactive and can-do approach

• Open communication style, with ability to communicate at all levels in an organisation.

• Good ambassadorial and diplomatic skills.

Skills Required

• Delivery focused with the ability to prioritise and organise workload agreed within deadlines.

• Ability to resolve conflict situations and demanding workloads.

• Excellent presentation skills and able to cater to a variety of audiences.

• Numerate and financially aware with the ability to produce reports and statistics as required.

• Ability to develop a HR Strategy and to input into the strategic development of Volunteering Matters

• Excellent up to date knowledge of UK employment law legislation.

• Strong written skills with the ability to draft policies, procedures and reports

• Extensive knowledge of policies and procedures related to an HR Function.

• Experience of leadership and managing an HR team

Experience Required

• Proven ability to develop a HR Strategy

• Excellent up to date knowledge of UK employment law legislation.

• Extensive knowledge of developing and managing policies and procedures related to an HR Function.

• Experience of leadership and managing an HR team

Qualifications

Candidates must be CIPD qualified.

Other

Location: Homebased, with occasional travel to Volunteering Matters locations across the UK. The postholder will require good internet access to enable remote working, and suitable home office space. I.T. equipment and infrastructure will be supplied.

PVG/DBS

This role does not require full DBS/ PVG clearance.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert.

To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact join@volunteeringmatters.org.uk for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Overview

Volunteering Matters is a national volunteering and social change charity. We harness the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.

By bringing people together, we aim to resolve some of society’s most complex issues and have a real impact in communities. From tackling social isolation and loneliness; improving health and wellbeing; building skills, confidence and opportunities; and ensuring young people can become change makers in their community.

And we won’t stop until everyone in the UK has the opportunity to thrive.

In April 2021, the Volunteering Matters family grew to include ProjectScotland, who work to support young people facing multiple barriers or disadvantage to get on in life, through the power of volunteering. As part of our ProjectScotland offer, we have a national mentoring team, who recruit, train and support our diverse community of volunteer mentors across the country. Every young person we support through our projects has the opportunity to be matched to a mentor based on their personal needs, goals, interests and location. Each mentoring relationship and journey is very unique and the support a mentor can offer is dependent upon the goals their mentee has and what they want to achieve.

Mentoring is a vital component of the support we offer at ProjectScotland and we have an exciting opportunity to join our team in Aberdeenshire, strengthening our mentoring offer. In line with the priority family groups identified for the PES funding, the beneficiaries of this project will be: Lone Parents, Parents with disabilities, Young parents age 25 years and less, Minority ethnic families, Families with a disabled child, Families with 3 or more children, Families where the youngest child is under 1 year

This project will be community based, supporting parents in spaces and places they are comfortable in within their communities. This will include partner premises, where parents will already attend/have a connection with.

To ensure a good local knowledge and coverage by team members across the whole of Aberdeenshire, we will have 4 part-time mentor workers, each dedicated to a specific area within the local authority:

• Marr
• Kincardine & Mearns
• Buchan & Banff & Buchan
• Garioch & Formartine

Role Purpose

Our PES Mentor Managers will recruit, train, match and support local volunteer mentors. They will work closely with key workers from existing providers - Aberdeenshire Council, Enable Works, and The Foyer to build strong referral pathways and partnership working. Our Mentor Managers will also engage with parents directly, to gain an understanding of their wants and needs from a mentor, to ensure they are able to make the best match possible.

Volunteering Matters is a national volunteering and social change charity. We harness the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.

By bringing people together, we aim to resolve some of society’s most complex issues and have a real impact in communities. From tackling social isolation and loneliness; improving health and wellbeing; building skills, confidence and opportunities; and ensuring young people can become change makers in their community.

And we won’t stop until everyone in the UK has the opportunity to thrive.

In April 2021, the Volunteering Matters family grew to include ProjectScotland, who work to support young people facing multiple barriers or disadvantage to get on in life, through the power of volunteering. As part of our ProjectScotland offer, we have a national mentoring team, who recruit, train and support our diverse community of volunteer mentors across the country.

PES supports under-employed and unemployed parents in Dundee, with the aim of supporting them to find/or progress in work, and increase their income, through support and guidance. The PES Dundee support program sits within the All in Dundee consortium and we work hand in hand with organsations such as; Enable, Dundee City Council, Barnardo’s, OPFS, Helm and Street League.

Our role is to provide mentoring support to parents who fall into the below categories:

• Lone parents
• Families with a disabled parent or child
• Families with three or more children
• Minority Ethnic Families
• Families where the youngest child is under 1 year of age
• Families where the parents are under 25.

Mentoring is a formal relationship between an experienced and supportive individual (mentor) and a person who is looking to develop personally or professionally (mentee). Mentoring involves building a trusting and respectful relationship together and working towards positive outcomes or specific goals the mentee would like to achieve.

Role Purpose

Our PES Mentor Managers will recruit, train, match and support local volunteer mentors. They will work closely with key workers from existing providers. Our Mentor Managers will also engage with parents directly, to gain an understanding of their wants and needs from a mentor, to ensure they are able to make the best match possible.

Key Duties & Responsibilities

• To recruit and train volunteer mentors across Dundee.
• Develop strong relationships with our diverse pool of mentors to ensure they feel supported, valued and listened to
• Provide information to key workers about our mentoring offer, including FAQ sheets and promotional materials that can be shared with parents
• Work closely with the mentoring team, volunteer mentors and beneficiaries to continually develop the project, specifically based on feedback from those impacted by what we do
• Explore new avenues for mentor recruitment and develop and maintain relationships with referral partners
• Create engaging content and share with our Communications Team so it can be promoted across our social media channels
• To engage directly with our local beneficiaries, who have numerous barriers and challenges in their lives, and work to understand their wants, needs and aspirations in order to make the best mentor match
• To manage the risk assessment, quality assurance and audit processes as appropriate
• Ensure monitoring, impact and evaluation information and data is collected and that the project meets its agreed targets, reporting format and schedule. Assisting the Mentor Manager with preparing reports to funders
• Promoting and representing ProjectScotland and the wider Volunteering Matters family of brands
• Contribute to the wider Volunteering Matters and ProjectScotland staff teams, upholding our values and commitment to equality, diversity and inclusion at all times

Person Specification

Skills

• A sound and comprehensive understanding of the particular challenges and barriers that people face
• Outstanding written and verbal communication skills
• Excellent organisational and IT skills
• Excellent people skills with the ability to build professional, long-term relationships with others
• Person-focused, and adaptable – able to go from delivering mentor training to chatting with a nervous beneficiary
• Ability to manage a busy workload and prioritise accordingly
• Strong attention to detail and a willingness to accurately record all interactions
• An understanding of safeguarding and the importance of following the organisation’s policy and procedures related to this
• A passion for supporting people and in particular, an understanding of the value and impact mentoring can have
• Confidence delivering training virtually and face to face

Experience

• Experience working with and supporting a diverse range of people in a community setting is essential
• Demonstratable relationship management experience with a wide range of partners and stakeholders
• Proven ability to communicate effectively and work as part of a team
• Experience delivering training would be advantageous.

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications

Other

Although home-based, our model of delivery requires being “on the ground” in communities, and so a regular presence in, and travel within Dundee is required.

All aspects of the role will be risk assessed.

Internet access to enable remote working is essential. IT equipment and infrastructure will be supplied.

Volunteering Matters Values & Ways of Working:

In all that we do, Volunteering Matters embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values:

• We are Empowering
• We are Inclusive
• We are Compassionate
• We are Positive
• We are Straightforward

N.B. This job description is not an exhaustive list of tasks but is a guide to the key duties of the post. The post-holder is expected to take on any other duties from time to time which are reasonably required by their manager.

An introduction to our organisation

Volunteering Matters are a national volunteering and social change charity. We passionately believe that everyone in the UK should have the opportunity to thrive. We bring people together, through the power of volunteering, to resolve some of society’s most complex social issues.

We are currently looking for a talented, dynamic, and professional Volunteer Coordinator to join our team in Perth and Kinross. The right candidate would be someone who can work flexibly, use their own initiative, and demonstrate a strong understanding and commitment to our organisational values.

An introduction to the role

As our Volunteer Coordinator, you will lead the delivery and development of our highly successful “Grandmentors” programme in Perth and Kinross.

Grandmentors is an innovative, inter-generational mentoring project where older volunteers (normally but not exclusively aged 50+) use their wealth of life experience and skills to mentor young people aged 16-26 who are care experienced, or facing other life challenges

These young people often benefit from a guiding hand and role model to support them to find work, continue their education, begin training, enhance their wellbeing, or develop their independent living skills - ultimately giving young people the empowerment and self-belief to lead successful lives.

Grandmentors is a national project which has operated for almost 15 years in various locations of the UK. We launched in Perth and Kinross in 2022. Further information on Grandmentors can be found online.

Key Duties & Responsibilities

• Consistently role model and display our organisational values (Being Positive, Inclusive, Empowering, Compassionate, Straightforward)
• Contribute to effective teamwork across the staff team and the wider charity, in line with our “flexible working by default” and “self-managed teams” philosophy
• Develop and deliver the Grandmentors programme in Perth and Kinross, meeting ambitious goals and milestones, ensuring all young people engaged achieve positive outcomes
• Establish and maintain effective working relationships with internal and external stakeholders including colleagues, volunteer mentors, young people, Social Services, Health and Education teams, third sector partners and others
• Effective recruitment, selection, training, and ongoing support of a diverse pool of talented and dedicated volunteer mentors from a wide cross-section of the community
• To maintain Volunteering Matters standards around quality and effective Volunteer Management
• To manage all elements of young people’s experience of Grandmentors, from point of referral to completion of their mentoring journey
• To manage the risk assessment, safeguarding, quality assurance and audit processes as appropriate
• Ensure monitoring, impact and evaluation information and data is collected and that Grandmentors meets it’s agreed goals, reporting format and schedule.
• Administration tasks including maintaining effective and accessible records via a Volunteering Database, the use of Microsoft Office, Teams, Zoom, Canva and other relevant software
• Develop relevant promotional material and information, for Grandmentors, and for our organisation locally

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Skills Required

• An excellent knowledge and understanding of the life challenges and barriers that care experienced young people face today in Scotland, including an understanding of “The Promise”
• An understanding of how to assess the needs of an individual, using a person-centered approach
• Excellent written and verbal communication skills, including being able to have strategic conversations with external partners one minute, and talk to an anxious or unsure young person the next
• Excellent people skills with the ability to build professional, long-term relationships with various stakeholders, to influence and motivate others
• Excellent organisational skills including strong attention to detail, the ability to manage a busy workload and prioritise accordingly
• Excellent IT skills including the use of Office 365, Microsoft Teams and other software packages
• A creative approach to problem solving, an ability to work independently and use own initiative

Experience Required

• Experience working directly with young people (aged 16-26), particularly those who are care experienced or who face other life challenges and barriers
• Experience in all aspects of effective Volunteer Management (recruitment, training, support)
• Experience developing strong working relationships, with a range of internal and external stakeholders
• Experience of project management, achieving goals, managing a busy workload and working to deadlines
• Experience of measuring the impact of mentoring/volunteering, and understanding the results
• Understanding of, and full commitment, to Equality, Diversity, and Inclusion

Qualifications

We are looking for a candidate with relevant knowledge, skills and experience, as well as commitment to our organisational values, rather than any specific qualifications.

Our Values & Way of Working:

Volunteering Matters offer flexible working by default. This means that our staff have significant flexibility when it comes to place of work, working days and hours, and are empowered with the responsibility of managing their own diary and workload.

Part of your working week will be based in local communities within Perth and Kinross, meeting young people, volunteers and other stakeholders. Appropriate travel costs will be re-imbursed.

For the remainder of the time, you will work from home. You will need good internet access and a suitable home working environment. All I.T. equipment, mobile phone and other infrastructure will be supplied.

At Volunteering Matters, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our organisational values at all times:

• We are Empowering.
• We are Inclusive.
• We are Compassionate.
• We are Positive.
• We are Straightforward

We are looking for a candidate who can evidence these characteristics in their application and at interview.

Employee Benefits

Volunteering Matters ambition is to be the best place to work in the charity sector. We offer a wide range of employee benefits which include:

• Fully flexible working, by default
• Unlimited annual leave allowance to achieve a positive work-life balance
• Cycle to Work scheme
• Interest free season ticket loan (for public transport)
• Competitive and supportive maternity/adoption/family leave provision
• Competitive and supportive sick leave provision
• An organisational “Wellbeing Promise”

PVG

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment. We will support you to become a member of the PVG scheme, or update your existing membership (if relevant).

Diversity & Inclusion

We encourage applications from people of all backgrounds and communities. This will help us to ensure that our staff team represents the people we serve in Perth and Kinross.

We particularly welcome applications from Black people, people of colour, and people with disabilities - all of whom are currently under-represented in our staff team.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills and attributes” section of this job description.

To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact join@volunteeringmatters.org.uk for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise (Scotland), Show The Salary, Salary History.

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all. This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

As the HR Manager at Volunteering Matters, you will be at the heart of the organisation, empowering its leaders and future leaders, embedding robust systems and processes to ensure high levels of organisational compliance is maintained and supporting the whole organisation to achieve our strategic goals including being ‘the best place to work and volunteer.’ Although this role focuses on employed staff at Volunteering Matters, we are looking for a HR Manager who understands and is energized by the impact and power of volunteering and social action.

Furthermore, the HR Manager will ensure a value focused, efficient, quality orientated process with an inclusive lens to all aspects of the work of Volunteering Matters HR function.

The HR case work advice and guidance at Volunteering Matters is outsourced to a specialist provider.

Key Duties & Responsibilities

• Embed inclusive practice across all aspects of Volunteering Matters HR Policies and Procedures, testing out new and innovative approaches to recruiting people into paid roles across Volunteering Matters and its sub brands.
• Oversee and monitor the HR system, ensuring information is up to date and support with collating employee reports.
• Implementation and ongoing review of HR policies, practices and frameworks, to support the charity in its needs.
• Ensure a consistent, values focused, quality orientated process to recruitment with an inclusive lens, which attracts a broader & more diverse range of high-quality candidates.
• Upskill and collaborate the staff team at Volunteering Matters, by delivering training and ongoing coaching for recruiting managers on the key aspects of our recruitment framework.
• Monitor staff turnover and ensure that exit interviews are carried out, analysing and reporting on findings.
• Ensure the HR and Payroll team are meeting their objectives and delivering a good service to the organisation.
• Attend leadership meetings where strategic and high-level operational input is required.
• Ensure terms and conditions and policies and procedures are up-to-date and comprehensive with regards to legislation and best practice.
• Develop the staff training and development framework, which includes inclusive formal and informal learning and development opportunities.
• Lead the HR team, line manage the HR Advisor and the HR administrator.
• Liaise regularly with the outsourced HR Provider, linking the HR case work trends with the wider HR strategic development priorities at Volunteering Matters.
• Monitor all aspects of HR compliance at Volunteering Matters, ensuring effective records are kept, reviewed, and reflected on and learning is adopted.

Personal Competencies

• A values driven leader, who can demonstrate a strong commitment to our Equality, Diversity, Inclusion and Anti Racist approach.
• Good coaching & mentoring skills.
• Strong people focus.
• Excellent “active-listening” skills.
• A proactive and can-do approach
• Open communication style, with ability to communicate at all levels in an organisation.
• Good ambassadorial and diplomatic skills.

Skills Required

• Delivery focused with the ability to prioritise and organise workload agreed within deadlines.
• Ability to resolve conflict situations and demanding workloads.
• Excellent presentation skills and able to cater to a variety of audiences.
• Numerate and financially aware with the ability to produce reports and statistics as required.
• Ability to develop a HR Strategy and to input into the strategic development of Volunteering Matters
• Excellent up to date knowledge of UK employment law legislation.
• Strong written skills with the ability to draft policies, procedures and reports
• Extensive knowledge of policies and procedures related to an HR Function.
• Experience of leadership and managing an HR team

Experience Required

• Proven ability to develop a HR Strategy
• Excellent up to date knowledge of UK employment law legislation.
• Extensive knowledge of developing and managing policies and procedures related to an HR Function.
• Experience of leadership and managing an HR team

Qualifications

Candidates must be CIPD qualified.

Other

Location:Homebased, with occasional travel to Volunteering Matters locations across the UK. The postholder will require good internet access to enable remote working, and suitable home office space. I.T. equipment and infrastructure will be supplied.

PVG/DBS

This role does not require full DBS/ PVG clearance.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert.

To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact join@volunteeringmatters.org.uk for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Overview

Volunteering Matters is a national volunteering and social change charity. We use the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence and opportunity and ensuring people can become change makers in their community, the impact that we make is great.

And we won’t stop until everyone in the UK has the opportunity to thrive.

Since April 2021, the charity ProjectScotland is now part of the Volunteering Matters family.

ProjectScotland support people to get on in life, using the power of volunteering. We support people, including those facing multiple barriers or disadvantage, to achieve positive outcomes for their future.

We provide people with personalised emotional and practical support, meaningful and supported volunteering opportunities through charity partners, and access to a reliable and positive Volunteer Mentor.

Role Purpose

We are looking for a talented, dynamic and professional Engagement Manager to join our North Lanarkshire Befriending project. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

The Engagement Manager will lead the day-to-day work of our North Lanarkshire Befriending Project where volunteer befrienders provide 1:1 support to children and young people aged 8-18 who are young carers. This project enables them to take time out, to be themselves and have fun with somebody they trust.

Your role will be

• To provide 15 young carers with a trained and highly skilled befriender, this person will act as role model and plan fun activities within their local community.
• All aspects of volunteer management such as attracting, recruiting, training, and supporting a variety of volunteer befrienders.
• Appropriately matching and supporting volunteer befrienders and young carers.
• Risks assess volunteer activity and carry out regular reviews.

Key Duties & Responsibilities

• Establish and maintain effective working relationships and communication lines with colleagues,
• volunteers, young people, families, partners, and others.
• Promoting and representing Volunteering Matters and our work across the region.
• Ensure monitoring, impact and evaluation information and data is collected and that the project
• meets it’s agreed targets, reporting format and schedule. Assist the Delivery Leader by
• preparing reports to funders.
• Assisting with local business development opportunities including local research, liaising with
• potential partners, assisting with funding applications.
• Administration tasks including maintaining up to date, effective and accessible records, and the
• use of Microsoft Office and other software packages.
• Processing and monitoring project expenditure such as volunteer expenses costs.
• Contribute to the wider Volunteering Matters team and upholding our values at all times.

Other

The post will be home based, however regular travel in and around North Lanarkshire is required to engage with people and partners. Internet access to enable remote working is essential.

IT equipment and infrastructure will be supplied. Post COVID-19 and in accordance with any social distancing guidelines there will be an expectation to travel and spend time across the area, to engage with beneficiaries, volunteers and colleagues.

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment.

Volunteering Matters Values & Ways of Working:

In all that we do, Volunteering Matters embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values:

We are Empowering

We are Inclusive

We are Compassionate

We are Positive

We are Straightforward

N.B. This job description is not an exhaustive list of tasks, but is a guide to the key duties of the post. The post-holder is expected to take on any other duties from time to time which are reasonably required by their manager.

Role Purpose

ProjectScotland, part of the national charity Volunteering Matters, supports people to move on in life, through the power of volunteering. We are looking for a talented, dynamic, and professional Parental Engagement Manager to join our team in the City of Edinburgh. The right candidate would be someone who can work flexibly, while demonstrating a strong understanding and commitment to our organisational values.

You will provide intensive Employability Support to 25 parents over the next 12 months. This role will focus on parents who are New Scots (Refugee’s, Asylum Seekers, Displaced people) and parents from ethnically diverse backgrounds. You will:

• Work 1:1 with parents to understand their strengths, skills, and barriers to employment, putting steps or strategies in place to overcome these barriers or challenges
• Support with vocational activities – developing CV’s, job search, applications, mock interviews etc.
• Provide work-ready support – access to volunteering experiences, identifying training opportunities etc.
• Work alongside colleagues in the ProjectScotland Mentoring Team, ensuring that parents can benefit from an empowering and positive Mentoring relationship - provided by our team of local volunteers
• Work with external partners across Edinburgh to secure referrals for our service, and to set up new opportunities for parents.

Key Duties & Responsibilities

• Consistently role modelling and displaying our organisational values

• Contribute to effective teamwork across the regional team and the wider charity, in line with our “flexible working by default” and “self-managed teams” philosophy

• Provide intensive support to parents in a person-centered way, to achieve positive outcomes for all

• Understanding each parent’s skills, strengths, experience, barriers and development areas, resulting in the creation of a personal development plan

• To manage all elements of the parent’s experience, from referral to completion of their support

• Work alongside the ProjectScotland mentoring team to ensure parents have the opportunity to benefit from the experience and life skills of a dedicated volunteer mentor

• To identify, develop and maintain excellent relationships with referral partners, third sector organisations, statutory agencies, and others, who can provide training, volunteering placements, or other opportunities

• To manage the risk assessment, quality assurance and audit processes as appropriate

• Ensure monitoring, impact and evaluation information and data is collected and that the project meets its agreed targets, reporting format and schedule. Assist the Delivery Leader by preparing reports to funders

• Administration tasks including maintaining effective and accessible records, the use of Microsoft Office, Teams, Zoom and other software such as Canva and Salesforce – full training will be given

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Person Specification

Skills Required

• An excellent knowledge and understanding of the life challenges and barriers that parents face today in Scotland, particularly those who are New Scots (Refugee’s, Asylum Seekers, Displaced people) or those from ethnic minority backgrounds

• An understanding of how to assess the needs of an individual using a person-centered approach

• Excellent written and verbal communication skills including being able to have strategic conversations with stakeholders one minute, and talk to a nervous parent the next

• Excellent people skills with the ability to build professional, long-term relationships with various stakeholders, to influence and motivate others

• Excellent organisational and IT skills including the ability to manage workload and prioritise effectively, and strong attention to detail

• Able to use own initiative and work independently at times

Experience Required

• Significant experience working with people who have challenges/barriers to employment, particularly parents and carers

• Experience in providing Employability and vocational support

• Evidence of relationship management experience with a wide range of stakeholders

• Experience of project management, achieving high targets, a busy workload and working to strict deadlines

• Proven ability to communicate effectively and work as part of a team

• Understanding of and commitment to Equal Opportunities

Qualifications

Relevant experience and an understanding and commitment to our organisational values is more important for this role than any specific qualifications.

Other

Part of your working week will be based in local Edinburgh communities, meeting parents, volunteers, colleagues, and other stakeholders. For the remainder of the time, you can choose to work from home (must be based locally) or from our Edinburgh office premises (EH7 5JT). If working from home, you will need good internet access and a suitable home working environment. All I.T. equipment, mobile phone and infrastructure will be supplied by our organisation.

Volunteering Matters are looking for a talented, dynamic, and professional Engagement Manager to join our team in the City of Edinburgh. The right candidate would be someone who can work flexibly, while demonstrating a strong understanding and commitment to our organisational values.

In this role you will work as part of a small staff team, coordinating the delivery and development of our established Family Supporters programme across the City of Edinburgh.

Family Supporters is an effective mentoring programme which offers practical, emotional, and social support to parents and families across Edinburgh, empowering them to face a range of life challenges and issues. We recruit, train and match dedicated, local volunteers to help families every step of the way, spending 1-1 time together on a personalised set of goals chosen by the family, for the family.

The programme supports parents and families in lots of ways such as help to access Employment, further Education or Training, improved living standards, budgeting skills, healthier eating, better school life and behaviour, access to physical and mental health and wellbeing resources/aid, as well as introducing parents to community resources and volunteering, to name a few.

This role has a particular focus on supporting parents/families who are New Scots (Refugee’s, Asylum Seekers, Displaced people) as well as parents/families from ethnically diverse backgrounds. Further details and information on Family Supporters Edinburgh can be found on the Volunteering Matters website.

Skills / Knowledge Required

· Excellent knowledge & understanding of the life challenges and issues that families face in Scottish society, particularly New Scots, or families from ethnically diverse backgrounds

· An understanding of how to assess the needs of an individual using a person-centered approach

· Excellent written and verbal communication skills including being able to have strategic conversations with partners and stakeholders one minute, and talk to an anxious or unsure parent

· Excellent people skills with the ability to build professional, long-term relationships with various stakeholders, to influence and motivate others

· Excellent organisational and IT skills including the ability to manage workload, prioritise effectively and strong attention to detail

· Able to use own initiative and work independently at times

Experience Required

· Significant experience working directly with families, particularly those who face barriers/life challenges

· Experience in supporting volunteers through quality Volunteer Management practices

· Evidence of relationship management experience with a wide range of stakeholders

· Experience of project coordination, achieving high targets, a busy workload and working to strict deadlines

· Proven ability to communicate effectively and work as part of a larger regional team

· Experience in Safeguarding / Child Protection / Adult Protection

· Understanding of, and full commitment to Equality, Diversity, and Inclusion

Qualifications

Relevant experience and an understanding and commitment to our organisational values is more important for this role than any specific qualifications.

Key Duties & Responsibilities

• Consistently role modelling and displaying Volunteering Matters organisational values Contribute to effective teamwork across the regional team and the wider charity, in line with our “flexible working by default” and “self-managed teams” philosophy

• Deliver and develop the Family Supporters programme across the City of Edinburgh, meeting ambitious targets and milestones, ensuring all families/parents engaged achieve positive outcomes

• Establish and maintain effective working relationships with internal and external stakeholders including colleagues, volunteers, families, social work, NHS, Education partners, third sector organisations and others.

• Effective recruitment, selection, training, and ongoing support of a diverse pool of talented and dedicated volunteer mentors from a wide cross-section of the community

• To maintain Volunteering Matters standards around quality and effective Volunteer Management

• To manage all elements of family’s experience, from referral to completion of their support journey

• To manage the risk assessment, safeguarding, quality assurance and audit processes as appropriate

• Ensure monitoring, impact and evaluation information is collected and that Family Supporters meets it’s agreed targets, reporting format and schedule. Assist the Project Manager by preparing Impact Reports.

• Administration tasks including maintaining effective and accessible records, the use of Microsoft Office, Teams, Zoom and other software such as Canva (use to develop relevant promotional material and information)

Other

Part of your working week will be based in local Edinburgh communities, meeting families, volunteers, colleagues, and other stakeholders. For the remainder of the time, you can choose to work from home (must be based locally) or from our Edinburgh office premises (EH7 5JT). If working from home, you will need good internet access and a suitable home working environment. All I.T. equipment, mobile phone and infrastructure will be supplied by our organisation.

Volunteering Matters

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

ProjectScotland, part of the national charity Volunteering Matters, supports young people to get on in life through the power of volunteering. We are looking to recruit a dynamic and professional Community Development Worker to join our team in West Lothian. We are looking for a creative, self-starter. The right candidate would be someone who can work flexibly, and can demonstrate an understanding of, and commitment, to our organisational values. Our ideal candidate is someone with experience of consulting with young people, engaging them in various ways and using their feedback to change the way services are designed and delivered. We are open to recruiting someone to this role based on a secondment arrangement, if of interest.

Programme Overview

ProjectScotland have secured a small amount of funding to complete a short-term project in West Lothian, involving various external partners and local young people (aged 16-30).

Feedback from Employability Services in West Lothian is that young people are increasingly presenting themselves with poor mental health, and these services are not necessarily designed or equipped to effectively respond to that need. Waiting lists for mental health support are long, and young people often need to engage with multiple agencies to receive appropriate support that works for them.

In this role, you will:

• Attract local young people to take part in this short-term research and social action programme.
• Engage with those young people – by listening, consulting, understanding their experience of accessing local employability services, the extent to which these services have supported their mental health needs, identify new ideas, solutions and recommendations for change.
• Create a final report, presentation, or toolkit which presents the findings, with recommendations for the future.
• Work alongside our partners, SAMH, who will be delivering a range of mental health training for West Lothian organisations. Support SAMH by understanding what training organisations would find helpful and supporting the coordination of these sessions.
• Engage with a range of partners, networks and forums across West Lothian including the Local Employability Partnership, Third Sector Employability Forum, West Lothian Gateway and others.
• Contribute to the development of an evaluation for the work, to articulate its value locally and nationally with a view to supporting its further roll out

Key Duties & Responsibilities

• Consistently role model and display our organisational values.
• Successfully attract and engage young people, ensuring they can easily participate in this research and social action programme irrespective of background.
• Develop strong relationships with young people, ensuring they are supported, valued, and listened to. Find creative ways to engage with young people to get their feedback and views.
• Develop strong relationships with partner organisations in West Lothian to identify young people who could take part in this programme, and to understand each organisations training needs and requirements.
• To manage the risk assessment, quality assurance and audit processes as appropriate
• Ensure monitoring, impact and evaluation information and data is collected and that the project meets its agreed targets, reporting format and schedule.
• Effective use of IT including Office 365, Microsoft Teams, Zoom and social media. This includes creating engaging publicity content that can be promoted across our website and social media.
• To ensure all the above is done with excellent record keeping, in accordance with compliance requirements. This includes the use of Salesforce CRM system (training will be given).

Skills Required

• A confident self-started, someone who is creative and can use their own initiative.
• Excellent knowledge and understanding of the life challenges and barriers that young people face today in Scotland – ideally trauma-informed in your approach.
• Excellent written and verbal communication skills including being able to have strategic conversations with external partners one minute and talk to an anxious or unsure young person the next.
• Excellent people skills with the ability to build professional, long-term relationships with various stakeholders, to influence and motivate others.
• Excellent organisational and IT skills including the ability to manage workload and prioritise effectively, the use of Microsoft Office, Microsoft Teams and Zoom.
• A creative approach to problem solving, with strong attention to detail.
• Skills around creating content for social media.
• Creating, coordinating, and supporting reporting channels around contract compliance and impact measurement.
• Commitment to, and knowledge of managing inclusive practice and a commitment to equality and diversity.

Experience Required

• Experience working directly with young people, particularly those who face challenges and barriers achieving employability or other goals.
• Experience working with a wide range of stakeholders, proven ability to communicate effectively and work as part of a team.
• Experience of project coordination/management, achieving high targets, managing a busy workload, and working to strict deadlines.
• Understanding of and full commitment to Equality, Diversity, and Inclusion.
• Day to Day Working

Part of your working week will be based within West Lothian communities, meeting young people, partner organisations and other stakeholders. For the remainder of the time, you can work from home (must be relatively local to West Lothian due to the need to travel for part of the week).

Good internet access and a suitable home working environment is required. All I.T. equipment, mobile phone and infrastructure will be supplied.

Protection of Vulnerable Groups (PVG) scheme

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. We will support

you to become a PVG member if you are not already. Having a conviction will not necessarily cause a bar to employment.

Qualifications & Experience

Relevant experience and values alignment is more important for this role than specific qualifications. The role does require someone with experience of working with or supporting children and families with a focus on ethnically diverse communities. Speaking/understanding additional languages to English is also desirable.

This role requires an enhanced DBS check which will be undertaken with the successful candidate before starting.

Location

With a flexible working policy, the postholder will be based from home. The postholder will need internet access to enable remote working. I.T. equipment and infrastructure will be supplied. There is an expectation to travel across Hounslow in the role.

Volunteering Matters is a national volunteering and social change charity. We harness the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.

By bringing people together, we aim to resolve some of society’s most complex issues and have a real impact in communities. From tackling social isolation and loneliness; improving health and wellbeing; building skills, confidence and opportunities; and ensuring young people can become change makers in their community.

And we won’t stop until everyone in the UK has the opportunity to thrive.

In April 2021, the Volunteering Matters family grew to include ProjectScotland, who work to support young people facing multiple barriers or disadvantage to get on in life, through the power of volunteering. As part of our ProjectScotland offer, we have a national mentoring team, who recruit, train and support our diverse community of volunteer mentors across the country. Every young person we support through our projects has the opportunity to be matched to a mentor based on their personal needs, goals, interests and location. Each mentoring relationship and journey is very unique and the support a mentor can offer is dependent upon the goals their mentee has and what they want to achieve.

Mentoring is a vital component of the support we offer at ProjectScotland and we have an exciting opportunity to join our team in Edinburgh, strengthening our mentoring offer, and enhancing support for people engaged with our local services.

Role Purpose

We are looking for a talented, dynamic, and professional Mentor Project Worker who can support our efforts to provide a wraparound mentoring support offer to everyone engaged with our work across Scotland. The post will focus on supporting our existing work in Edinburgh, delivering end-to-end support to people with barriers to progress towards achieving employment, education or training. The right candidate will be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

This role is an exciting opportunity which calls for the successful candidate to support the growth of our mentoring provision in Edinburgh, recruiting and training new mentors, facilitating matches, and providing ongoing support for mentors. The post holder will also explore new avenues for mentor recruitment and work closely with our Edinburgh team and referral partners in the area.

Key Duties & Responsibilities

• To recruit and train volunteer mentors across Edinburgh
• Develop strong relationships with our diverse pool of mentors to ensure they feel supported, valued and listened to
• Work closely with the mentoring team, volunteer mentors and beneficiaries to continually develop the project, specifically based on feedback from those impacted by what we do
• Explore new avenues for mentor recruitment and develop and maintain relationships with referral partners
• Create engaging content and share with our Communications Team so it can be promoted across our social media channels
• To engage directly with our local beneficiaries, who have numerous barriers and challenges in their lives, and work with their Employability Coordinator, to understand their wants, needs and aspirations in order to make the best mentor match
• To manage the risk assessment, quality assurance and audit processes as appropriate
• Ensure monitoring, impact and evaluation information and data is collected and that the project meets its agreed targets, reporting format and schedule. Assisting the Mentor Manager with preparing reports to funders
• Promoting and representing ProjectScotland and the wider Volunteering Matters family of brands
• Contribute to the wider Volunteering Matters and ProjectScotland staff teams, upholding our values and commitment to equality, diversity and inclusion at all times

Person Specification

Skills

• A sound and comprehensive understanding of the particular challenges and barriers that young people face
• Outstanding written and verbal communication skills
• Excellent organisational and IT skills
• Excellent people skills with the ability to build professional, long-term relationships with others
• Person-focused, and adaptable – able to go from delivering mentor training to chatting with a nervous beneficiary
• Ability to manage a busy workload and prioritise accordingly
• Strong attention to detail and a willingness to accurately record all interactions
• An understanding of safeguarding and the importance of following the organisation’s policy and procedures related to this
• An ability to be creative when it comes to problem solving as well as creating content for social media
• A passion for supporting people and in particular, an understanding of the value and impact mentoring can have
• Confidence delivering training virtually and face to face

Experience

• Experience working with and supporting a diverse range of people in a community setting is desirable
• Demonstratable relationship management experience with a wide range of partners and stakeholders
• Proven ability to communicate effectively and work as part of a team
• Experience delivering training would be advantageous

Qualifications

• Relevant experience and values alignment is more important for this role than specific qualifications

Other

• Although home-based, our model of delivery requires being “on the ground” in communities, and so a regular presence in, and travel within Edinburgh is required.
• Some infrequent evening and weekend working may also be required.
• All aspects of the role will be risk assessed.
• Internet access to enable remote working is essential. IT equipment and infrastructure will be supplied.

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a barrier to employment.

Volunteering Matters Values & Ways of Working:

In all that we do, Volunteering Matters embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values:

• We are Empowering
• We are Inclusive
• We are Compassionate
• We are Positive
• We are Straightforward

N.B. This job description is not an exhaustive list of tasks but is a guide to the key duties of the post. The post-holder is expected to take on any other duties from time to time which are reasonably required by their manager.

ProjectScotland, part of the national charity Volunteering Matters, supports young people to get on in life through the power of volunteering. We’re looking for a talented, dynamic, and professional Youth Engagement Manager to join our team in Edinburgh. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

Young people we support include those facing multiple barriers or disadvantage. Our support helps them to achieve positive outcomes for their future. You will work closely with our school partners to deliver a high quality, impactful volunteering, and mentoring service for secondary school pupils.

Your role will be:

• To directly support a group of secondary school pupils (S2-S3), particularly those on flexible timetables, who have complex and challenging barriers that prevent them from achieving a positive pathway towards the next stage of their lives

• Provide pre-volunteering practical and emotional support to each pupil, helping to build their confidence and identify achievable goals

• Identify and build relationships and partnerships with charitable and nonprofit organisations across Edinburgh who will host appropriate volunteering placements for pupils

• Identify and agree a suitable volunteering placement for each pupil, leading on the practicalities to set up each placement, and provide on-going support and encouragement to pupils during their experience

• Work alongside colleagues in the ProjectScotland Mentoring team, ensuring all pupils involved can benefit from a ProjectScotland Volunteer Mentor

• Support wider volunteer engagement in the school, building the schools volunteering culture and supporting the development of a ‘Volunteer Champions’ programme

A full Job Description is available for download below.

Volunteering Matters

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

ProjectScotland, part of the national charity Volunteering Matters, supports people to get on in life through the power of volunteering. We are looking to recruit a talented, dynamic, and professional Mentor Project Worker, to join our team in West Lothian. The right candidate would be someone who can work flexibly, and can demonstrate an understanding of, and commitment, to our organisational values.

Young people we support include those facing multiple barriers or disadvantage. Our support helps them to achieve positive outcomes for their future. As our Mentor Project Worker, you will work closely with our partner organisations locally to deliver a high quality, impactful mentoring service across West Lothian.

Volunteering Matters

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

Volunteering Matters are looking for a talented, dynamic, and professional Engagement Manager to join our team in Newcastle upon Tyne. The right candidate would be someone who can work flexibly and demonstrate an understanding and commitment to our organisational values.

Over the last 18 months, we have led the development and delivery of the new “Home from Hospital and

Community Support” volunteering programme in Newcastle, alongside our delivery partner’s - Chain Reaction.

This service involves volunteers supporting patients to return home from a hospital stay, ensuring the patient is settled and comfortable at home and providing short term emotional and practical support. Further information on the project is available online -

volunteeringmatters.org.uk/project/home-from-hospital-and-community-support

As our Engagement Manager, you will be the lead Volunteering Matters staff member delivering this programme, working closely with our Chain Reaction partners, stakeholders, funders, volunteers, and other internal colleagues to ensure the project continues to be a success.

This is a Fixed Term contract until 31.10.2023 at the moment, an extension to the contract is possible, dependent on future funding being available for the project.

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Perth & Kinross. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

As our Engagement Manager, you will directly support young people aged 16 to 24 who may have complex and challenging barriers to securing a positive pathway (formal volunteering, education, training, employment). This will include barrier identification and removal, supporting pre volunteering activity as well as volunteering placements in their local area.

Young people will also have the opportunity to be supported by a dedicated ProjectScotland volunteer Mentor, and post placement, your role will be to support a positive bridge to further opportunities or support programmes.

You will work with colleagues in the area identify, develop, and manage partnerships with charitable and not-for-profit organisations across Perth & Kinross, building an effective presence within the third sector locally. You will support the creation of diverse, high-quality, structured volunteering opportunities with partner organisations, ensuring that volunteering roles reflect the needs and interests of young people. You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision.

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

We are looking for a talented, dynamic, and professional Volunteer Engagement Manager to join our team in Perth and Kinross. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

As our Volunteer Engagement Manager, you will directly support people aged 25+ who may have complex and challenging barriers to securing a positive pathway. This will include barrier identification and removal, supporting pre volunteering activity as well as volunteering placements in their local area.

Your client group will also have the opportunity to be supported by a dedicated ProjectScotland volunteer Mentor, and post placement, your role will be to support a positive bridge to further employability programmes or opportunities.

You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across Perth and Kinross and the surrounding areas, building an effective presence within the third sector locally. You will create diverse, high-quality, structured volunteering opportunities with partner organisations, ensuring that volunteering roles reflect the needs and interests of the people we work with. You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision.

Key Duties & Responsibilities

• To meet specified targets in supporting people, achieving positive outcomes for all
• To work one to one with local people to identify the barriers they face, and provide support and strategies to overcome them
• To engage directly with people to understand their wants, needs and aspirations and determine the best opportunity for each to volunteer, and provide the support they need in advance of volunteering
• To work alongside ProjectScotland mentoring team to ensure people have the opportunity to benefit from the experience and skills of a dedicated volunteer mentor if appropriate
• To manage all elements of the person’s experience from application and induction to completion of their volunteering opportunity, and beyond
• To develop and maintain excellent relationships with the third sector interface, charity partners and referral partners
• To identify, create and develop relationships with new partners or agencies to provide additional volunteering opportunities as required
• To research and engage with partners to provide required coverage of placement sector and geography
• To manage the risk assessment, quality assurance and audit processes as appropriate
• Ensure monitoring, impact and evaluation information and data is collected and that the project meets it’s agreed targets, reporting format and schedule. Assist the Delivery Leader by preparing reports to funders
• To ensure all the above is done with excellent record keeping, in accordance with compliance requirements
• Promoting and representing Volunteering Matters and ProjectScotland across Perth and Kinross
• Contribute to the wider Volunteering Matters and ProjectScotland staff teams, upholding our values at all times

Person Specification

Skills

• A sound and comprehensive understanding of the particular challenges and barriers that people face
• Understanding of how to assess the needs of an individual using a person-centered approach
• Excellent organisational and IT skills
• Excellent people skills with the ability to build professional, long-term relationships with others
• Beneficiary-focused, and adaptable – able to go from strategic conversations with key partners to discussions with a nervous potential volunteer
• Ability to manage a busy workload and prioritise accordingly
• Strong attention to detail and a willingness to accurately record all interaction
• Creating, coordinating and supporting proper reporting channels around contract compliance
• Experience of project management and working to deadlines

Experience

• Significant experience working directly with people, particularly those who face challenges and barriers
• Demonstratable relationship management experience with a wide range of stakeholder
• Experience in using a CRM (customer relationship management) system
• Experience of project management, achieving high targets and working to strict deadlines
• Proven ability to communicate effectively and work as part of a team

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications

Other

Having a regular presence in the area, to work with partners and potential volunteers is essential for this role (in line with COVID restrictions). Given the geographical spread of the working area, a driving license and access to a vehicle would be beneficial. When home based, internet access to enable remote working is essential. IT equipment and infrastructure will be supplied.

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact join@volunteeringmatters.org.uk for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

ProjectScotland, part of the national charity Volunteering Matters, supports young people to get on in life, using the power of volunteering. We are thrilled to be involved in an innovative and exciting new partnership with The Welcoming Association known as the “Inspire Project” – to support the community participation and inclusion of New Scots Refugees. ProjectScotland’s role as part of the Inspire Project is to facilitate mentoring relationships and the opportunity for New Scots to access supported volunteering placements.

The core skills that young people need to move on in life includes interpersonal skills, communication skills, planning and problem solving, and working as part of a team. At times, New Scots refugees need support with these skills due to their experience of trauma or other very challenging experiences. Discrimination, language barriers, low self-esteem and other negative factors means that New Scots refugees have barriers to successfully engaging the labour market.

ProjectScotland are looking to recruit a talented, dynamic, and professional Volunteer Coordinator to join our team in Dundee, to work on the Inspire Project. The right candidate would be someone who can work flexibly and demonstrate an understanding of, and commitment, to our organisational values.

Other

Part of your working week will be based in local Dundee communities, meeting New Scots, volunteers, and other stakeholders. For the remainder of the time, you can work from home (must be close to Dundee). Good internet access and a suitable home working environment is required. All I.T. equipment, mobile phone and infrastructure will be supplied.

PVG

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment.

Volunteering Matters

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

ProjectScotland, part of the national charity Volunteering Matters, supports young people to get on in life, using the power of volunteering. We are thrilled to be involved in an innovative and exciting new partnership with The Welcoming Association known as the “Inspire Project” – to support the community participation and inclusion of New Scots Refugees. ProjectScotland’s role as part of the Inspire Project is to facilitate mentoring relationships and the opportunity for New Scots to access supported volunteering placements.

The core skills that young people need to move on in life includes interpersonal skills, communication skills, planning and problem solving, and working as part of a team. At times, New Scots refugees need support with these skills due to their experience of trauma or other very challenging experiences. Discrimination, language barriers, low self-esteem and other negative factors means that New Scots refugees have barriers to successfully engaging the labour market.

ProjectScotland are looking to recruit a talented, dynamic, and professional Volunteer Coordinator to join our team in Edinburgh, to work on the Inspire Project. The right candidate would be someone who can work flexibly and demonstrate an understanding of, and commitment, to our organisational values. Your role within the Inspire Project will include:

• Recruiting, training, matching, and supporting Volunteer Mentors

• Directly engage New Scots to understand their wants, needs and aspirations from mentoring relationships and volunteering opportunities

• Building and maintaining networks and relationships with charity partners across Edinburgh so that New Scots can take part in a volunteering placement

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

We are looking for a talented, dynamic, and professional Youth Engagement Manager to join our team in Aberdeenshire. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

As our Youth Engagement Manager, you will directly support young people aged 16 to 24 who may have complex and challenging barriers to securing a positive pathway. This will include barrier identification and removal, supporting pre volunteering activity as well as volunteering placements in their local area.

Young people will also have the opportunity to be supported by a dedicated ProjectScotland volunteer Mentor, and post placement, your role will be to support a positive bridge to further employability programmes or opportunities.

You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across Aberdeen and the surrounding areas, building an effective presence within the third sector locally. You will create diverse, high-quality, structured volunteering opportunities with partner organisations, ensuring that volunteering roles reflect the needs and interests of young people. You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision.

Key Duties & Responsibilities

• To meet specified targets in supporting young people, achieving positive outcomes for all
• To work on to one with local young people to identify the barriers they face, and provide support and strategies to overcome them,
• To engage directly with young people to understand their wants, needs and aspirations and determine the best opportunity for each to volunteer, and provide the support they need in advance of volunteering
• To work alongside ProjectScotland mentoring team to ensure young people have the opportunity to benefit from the experience and skills of a dedicated volunteer mentor if appropriate
• To manage all elements of the young person’s experience from application and induction to completion of their volunteering opportunity, and beyond
• To develop and maintain excellent relationships with the third sector interface, charity partners and referral partners
• To identify, create and develop relationships with new partners or agencies to provide additional volunteering opportunities as required
• To research and engage with partners to provide required coverage of placement sector and geography
• To manage the risk assessment, quality assurance and audit processes as appropriate
• Ensure monitoring, impact and evaluation information and data is collected and that the project meets it’s agreed targets, reporting format and schedule. Assist the Delivery Leader by preparing reports to funders
• To ensure all the above is done with excellent record keeping, in accordance with compliance requirements
• Promoting and representing Volunteering Matters and ProjectScotland across Aberdeenshire
• Contribute to the wider Volunteering Matters and ProjectScotland staff teams, upholding our values at all times

Person Specification

Skills

• A sound and comprehensive understanding of the particular challenges and barriers that young people face
• Understanding of how to assess the needs of an individual using a person-centered approach
• Excellent organisational and IT skills
• Excellent people skills with the ability to build professional, long-term relationships with others
• Beneficiary-focused, and adaptable – able to go from strategic conversations with key partners to chatting with a young nervous potential volunteer
• Ability to manage a busy workload and prioritise accordingly
• Strong attention to detail and a willingness to accurately record all interaction
• Creating, coordinating and supporting proper reporting channels around contract compliance
• Experience of project management and working to deadlines

Experience

• Significant experience working directly with young people, particularly those who face challenges and barriers
• Demonstratable relationship management experience with a wide range of stakeholders
• Experience in using a CRM (customer relationship management) system
• Experience of project management, achieving high targets and working to strict deadlines
• Proven ability to communicate effectively and work as part of a team

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications

Other

Having a regular presence in the area, to work with partners and young people is essential for this role (in line with COVID restrictions). Given the geographical spread of the working area, a driving license and access to a vehicle would be beneficial. When home based, internet access to enable remote working is essential. IT equipment and infrastructure will be supplied.

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact join@volunteeringmatters.org.uk for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Accountability

The post holder will be accountable to the Getting Together Matters Project Development Manager.

Purpose of the role

Volunteering Matters requires an exceptional Engagement Manager to work closely with the LifeLines team as well as other colleagues across the organisation to support the scaling up of the Getting Together Matters programme to ensure that we continue to improve the lives of isolated and vulnerable older people across the UK through online and telephone-based activities.

Key Duties:

• Provide administrative support and monitoring around the delivery of regular online activities, led by Volunteering Matters staff and volunteers.
• To assist in the promotion of Getting Together Matters internally and externally in order to recruit volunteers and benificiaries.
• To liaise with partners, staff and volunteers to support project delivery.
• Ensure volunteers are appropriately trained and supported in their role.
• To maintain effective monitoring and evaluation records to capture impact and outcomes.
• To comply with the applicable Health and Safety and Safeguarding regulations.
• To contribute to joint working and team work across Volunteering Matters.
• To promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Getting Together Matters.

Experience/Skills and attributes:

• Excellent, accurate administration skills, including keyboard, word processing and data entry
• Excellent communication skills, both oral and written
• Good financial administration and numeracy skills
• Proven planning, time management and organisational skills
• Ability to work on own initiative
• Excellent IT skills
• Experience of working with and/or supporting older people
• Confident with group video conferencing
• Good internet connection and the ability to stay connected whilst working from home.
• Resilient and flexible
• Ability to build relationships and maintain positive trusting working relationships with others

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact join@volunteeringmatters.org.uk for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

Connect+Go is a 12-month pilot project funded by Department for Transport. It aims to connect communities in Nuneaton and the surrounding county of Warwickshire by offering free transport to people who may be experiencing isolation and loneliness. Connect+Go will work in particular with young care experienced people and refugees within Warwickshire.

Volunteer drivers will be recruited and trained to drive an electric minibus or tuk-tuk which will offer transport links to community groups, events and social activities. Volunteers may also offer companionship support to people, developing confidence and social inclusion. There will additionally be two Full-Time Volunteers and a part-time Project Co-Ordinator supporting the project.

The Project Manager will be responsible for the management of Connect+Go and will lead on developing existing and new relationships across Warwickshire. The post holder will line manage a Project Co-Ordinator and supervise two Full-Time Volunteers.

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Purpose of the role

The role will be centered around working with young people and enabling them to have a volunteer mentor on Equip Mentoring Project (Lowestoft). The role will include working closely with different aspects of the East Team as well as key external partners and community organisations. The post holder will manage and support different volunteers (mentors) and beneficiaries (mentees) to create an inclusive, safe, and empowering environment.

The post holder will be accountable to the Project Manager of Ipswich Mentoring.

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

Volunteering Matters are looking for a talented, dynamic, and professional Volunteer Coordinator to join our team in Perth & Kinross. The right candidate will be someone who can work flexibly and demonstrate a strong understanding and commitment to our organisational values.

You will lead the development and delivery of our new Grandmentors programme in Perth & Kinross. Grandmentors is an innovative volunteering project where older volunteers (aged 50+) use their life experience and skills to mentor young people who are care experienced, or who have other adverse childhood experiences.

These young people often benefit from a guiding hand and role model to support them to find work, continue their education or begin training – ultimately providing young people the skills and self-belief to lead successful and independent lives. Grandmentors has operated for over a decade in various locations of the UK, however, Perth & Kinross is only the second area in Scotland to adopt the project and we are excited to be working in partnership with the local authority to ensure this small pilot thrives across the area.

Key Duties & Responsibilities

• Consistently role modelling and displaying our organisational values
• Contribute to effective teamwork across the regional team and the wider charity, in line with our “flexible working by default” and “self-managed teams” philosophy
• Develop and deliver the Grandmentors programme in Perth & Kinross, meeting ambitious targets and milestones, ensuring all young people engaged achieve positive outcomes
• Establish and maintain effective working relationships with internal and external stakeholders including colleagues, volunteers, young people, families, Social Services, Health and Education teams, third sector partners and others
• Effective recruitment, selection, training, and ongoing support of a diverse pool of talented and dedicated volunteers from a wide cross-section of the community
• To maintain Volunteering Matters standards around quality and effective Volunteer Management
• To manage the risk assessment, safeguarding, quality assurance and audit processes as appropriate
• Ensure monitoring, impact and evaluation information and data is collected and that the programme meets it’s agreed targets, reporting format and schedule. Assist the Delivery Leader by preparing reports to funders
• Administration tasks including maintaining effective and accessible records, the use of Microsoft Office, Teams, Zoom and other software
• Develop relevant promotional material and information, for our organisation and programmes locally

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Skills Required

• An excellent knowledge and understanding of the life challenges and barriers that care experienced young people and families face today in Scotland
• An understanding of how to assess the needs of an individual using a person-centered approach
• Excellent written and verbal communication skills including being able to have strategic conversations with stakeholders one minute, and talk to a nervous young person or parent the next
• Excellent people skills with the ability to build professional, long-term relationships with various stakeholders, to influence and motivate others
• Excellent organisational and IT skills including the ability to manage workload and prioritise effectively
• Strong attention to detail and a willingness to accurately record all interactions

Experience Required

• Significant experience working directly with young people, particularly those who face life challenges and barriers (for example care experienced young people)
• Experience in quality Volunteer Management
• Evidence of relationship management experience with a wide range of stakeholders
• Experience of project management, achieving high targets, a busy workload and working to strict deadlines
• Proven ability to communicate effectively and work as part of a larger team
• Understanding of and commitment to Equal Opportunities

Qualifications

Relevant experience and an understanding and commitment to our organisational values is more important for this role than any specific qualifications.

Other

Part of your working week will be based in local communities, meeting young people, volunteers and other stakeholders. For the remainder of the time, you can choose to work from home or have a rotational day(s) within the local Youth Service Offices where the Through Care Aftercare Team are based. If working from home, you will need good internet access and a suitable home working environment. All I.T. equipment, mobile phone and infrastructure will be supplied.

PVG

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact join@volunteeringmatters.org.uk for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

ProjectScotland is one of the family of brands within Volunteering Matters. Our ProjectScotland Employability programme supports people to get on in life using the power of volunteering. We support people, including those facing multiple barriers or disadvantage, to achieve positive outcomes for their future and our employability programme provides people with personalised emotional and practical support, meaningful and supported volunteering opportunities through charity partners, and access to a reliable and positive Volunteer Mentor.

ProjectScotland are looking to recruit a talented, dynamic, and professional Compliance and Business Support Officer to join our ProjectScotland Employability team to support our service and be a part of making a real and positive impact on the lives of people across Scotland.

Role Purpose

Your role, as ProjectScotland Employability Compliance and Business Support Officer is to coordinate and monitor the quality and compliance standards and processes of our Employability Programme, ensuring we deliver a quality service to the required standards throughout Scotland which meets challenging performance expectations, and to work collaboratively with colleagues in the ProjectScotland team and wider core services team in relation to employability service delivery, impact and development.

Key Duties and Responsibilities

• Consistently role model and display our organisational values.
• Contribute to effective teamwork across the regional team and the wider charity, in line with our “flexible working by default” and “self-managed teams” philosophy
• Managing quality and compliance standards effectively across the team, minimising financial risk associated with any non-compliance.
• Monitoring of quality and compliance requirements on the ProjectScotland. Employability programme in line with contractual requirements and targets.
• Reviewing all documentation submitted by Engagement Managers before external submission, ensuring any non-compliance issues are addressed.
• Ensuring all Engagement Managers are fully equipped to meet quality and compliance requirements through the provision of structured training, regular targeted meetings and effective communications.
• Recording of compliance and project performance accurately, in line with project timescales and work plan, accurately measuring and forecasting delivery in collaboration with Service Delivery Leader and Engagement Managers.
• Using a solution focused and creative approach, support Engagement Managers to identify risks to effective performance, and identify and coach effective contingencies.
• Conduct regular performance-to-target reviews and report on compliance and performance at regular funder and stakeholder meetings.
• Coordinate all internal audits of quality and compliance standards.
• Reporting on all external programme audits.
• Handling and storing project information in line with Volunteering Matters data protection policy.
• Contributing to evaluation and impact measurement of ProjectScotland through the collation and analysis of data.
• Liaising closely with internal colleagues across all core service and in particular Delivery Leaders, Partnerships and Comms colleagues, collaborating where necessary to support business development, reporting and ensure strategic priorities are met.
• Leading the development of a central resource hub for the Engagement Manager team.
• Provide support and help with preparation for funding applications.

This post is funded by the European Social Fund and 100% the post holders time will be spent delivering this activity.

Person Specification

Skills and Experience:

• Effective project management skills and ability to think strategically to achieve long term goals.
• Self-management skills and the ability to manage workload effectively and to strict deadlines.
• Proactive and collaborative approach to teamwork.
• Excellent written and verbal communication skills.
• Excellent organisational and IT skills including the ability to manage workload and prioritise effectively, and in the use of MS Office, MS Teams and Zoom
• Knowledge and experience of compliance processes.
• Knowledge of data protection and storage regulations.
• Experience in using a CRM (customer relationship management) system such as Salesforce.
• Strong attention to detail with skills in the analysis of data, forecasting and production of clear and concise reports.
• Professional presentation skills and the ability to engage with stakeholders.
• Experience of European Social Fund compliance processes would be advantageous
• Experience of meeting/exceeding demanding compliance requirements.
• Understanding of and commitment to Equal Opportunities.

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications along with a commitment to help people, including those facing multiple barriers or disadvantage, to achieve positive outcomes for their future.

Other

The post will be home based. The postholder will need reliable internet access to enable remote working. IT equipment and infrastructure will be supplied.

This role requires a basic Disclosure Scotland Check. Having a conviction will not necessarily cause a bar to employment.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

Volunteering Matters

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

Connect+Go is a 12 month pilot project funded by Department for Transport. It aims to connect communities in Nuneaton and the surrounding county of Warwickshire by offering free transport to people who may be experiencing isolation and loneliness. Connect+Go will work in particular with young care experienced people and refugees within Warwickshire.

Volunteer drivers will be recruited and trained to drive an electric minibus or tuk-tuk which will offer transport links to community groups, events and social activities. Volunteers may also offer companionship support to people, developing confidence and social inclusion. There will additionally be two Full-Time Volunteers supporting the project.

The Project Co-Ordinator will lead the day-to-day work of Connect+Go. This includes recruiting, training and supporting volunteer drivers and managing the incoming journey requests via the online booking system.

The post holder will report to the Project Manager in Warwickshire.

Our Enterprise Directorate is the entrepreneurial arm of Volunteering Matters with a main purpose of providing commercially viable products and services to a range of UK leading businesses. We currently have two established and distinct products and services; our Employee Volunteering Service and our separate Social Enterprise, Get The Gen. Our ambition is to grow both brands in terms of reach, clients and income and to add to our current portfolio of products and services as we grow.

Employee Volunteering (EV): We use our vast network of charity partners across the UK to connect our clients volunteers to suitable community partner organisations and facilitate the process throughout, concluding with volunteer feedback and impact measurement. We take care of the research, identification of bespoke opportunities, all health & safety, risk management and logistics, giving our clients the time to focus on maximising engagement, promoting the programme and inspiring their potential volunteers to get involved. We have achieved this with many longstanding clients across the UK such as Aviva, National Grid, Barclays, Deloitte, KPMG, Deutsche Bank, Bank of America and QBE.

Get The Gen (GTG): GTG is a Social Enterprise created to help businesses with issues around recruitment, retention and development of a multi-generational workforce starting from young people up. GTG use evidence-based insights to deliver immersive, interactive, and fast paced workshops online and in person that create lasting individual and group change. We are trusted by over 60 leading UK and Global businesses including; The Natwest Group, The Law Society of Scotland, KPMG, Brodies, Burness Paull, Skills Development Scotland and Aegon amongst others.

Role Purpose:

The Marketing Manager will be part of the wider Enterprise Directorate team and report to the Director of Enterprise. They will play a critical role in supporting our planned growth for both EV & GTG and future products and services as we add to our portfolio. This is an exciting opportunity to join a growing and ambitious team.

Although part of a charity, we are very much looking for someone with an entrepreneurial spirit that thinks commercially about how we can grow our brands. We are looking for an all-rounder; someone who can drive our overall marketing strategy, organise and promote relevant events (online and in person) and who will increase digital engagement across our website and social media channels.

Key Duties:

• Create and implement a marketing plan to support the growth of the Enterprise Directorate

• Plan and deliver events (both online and in person) to help promote our brands and to act as lead generation

• Review and update our suite of marketing and promotional materials including, brochures, proposal documents and impact reports.

• Work closely with our business development team to help influence existing and new clients to grow income generation.

• Create a content plan for our social media channels and targeted business to business strategy to help raise awareness of our brands and ultimately generate leads.

• Manage digital channels to support our overall aims including; GTG website, EV microsite, blogs/content, eNews, LinkedIn and social media channels.

• Support in the creation of new products, services and brands as we grow the Enterprise Directorate

• Support the team to build and maintain a network of business/corporate relationships

• Develop effective networks in relevant markets and business communities

• Report back on performance against agreed KPI’s

• Liaise with the management team in the Enterprise Directorate to ensure our offer both works for our clients’ needs and for us as a business

• To be a proactive member of the Enterprise Directorate team and help drive our continuous improvement strategy

• Comfortable with the use of InDesign/Canva or other appropriate design software

• Creative eye and able to contribute to design ideas aligned to brand image

• Can take elements of the marketing plan and transform into content (copy, design & image) which helps convey our message and brand with maximum impact

Experience/Skills and attributes:

• Producing and implementing a marketing plan that aligns with a business growth strategy
• Coordinating and delivering events that both act as awareness raising and lead generation
• Managing digital and social media content and growing engagement from key stakeholders across all platforms. (i.e Website, LinkedIn, Twitter etc)
• Ability to establish and maintain positive working relationships both internally and externally
• Ability to achieve objectives through the use of effective influencing techniques
• Ability to be proactive in your approach and manage sometimes conflicting priorities in a fast pace, results driven environment
• Managing digital platforms and using tools such as WordPress, MailChimp, Google AdWords and others.
• Experience of reporting on projects against agreed KPI’s

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Location:

The post is home based, and the post-holder can be based anywhere within the UK. The role requires reliable internet access. I.T. equipment and infrastructure will be supplied.

Occasional Travel to our London & Edinburgh offices will be required.

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact join@volunteeringmatters.org.uk for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Volunteering Matters

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

We are looking for a talented, dynamic, and professional Youth Engagement Manager to join our team in the Glasgow City. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

You will directly support young people aged 16 to 24 across Glasgow, who may have complex and challenging barriers that prevent them from achieving a positive pathway towards the next stage of their lives. Your work is aligned with the Young Person's Guarantee, which is Scotland’s commitment to bring together employers, partners and young people. It aims to connect every 16 to 24 year old in Scotland to an opportunity. This could be a job, apprenticeship, further or higher education, training or volunteering.

Your support in Glasgow will include barrier identification and removal, elements of one to one employability support, and given our passion for volunteering, focus will be on supporting young people to embrace a local volunteering placement as an excellent route to work/next steps in life. Each young person we work with are offered a mentor and so you will also work alongside colleagues in our Mentoring team, ensuring young people have the opportunity to benefit from a ProjectScotland Volunteer Mentor.

You will manage and develop our networks and relationships in the area, including within education, social work and employability teams, to secure referral pathways into our service. You will identify and build partnerships with charitable and not-for-profit organisations across Glasgow who will host volunteer placements.

A full Job Description is available for download below.

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

Volunteering Matters are looking for a talented, dynamic, and professional Project Manager to join our team. The right candidate would be someone who can work flexibly while demonstrating a strong understanding and commitment to our organisational values.

As our Project Manager, you will lead a team of staff and volunteers, playing a key role overseeing, managing, delivering and developing our work in local communities across Edinburgh and the Lothians. As a senior member of the team, you will role model our organisational values and demonstrate excellent leadership skills. You will develop and maintain effective relationships with colleagues, volunteers, people accessing our programmes, funders, partners, and other stakeholders.

You will be responsible for the quality delivery and development of our established Family Supporters programme in Edinburgh, as well as our new Grandmentors programmes in Edinburgh, and East Lothian. These programmes offer practical, social, and emotional support to families and young people (including those who are care experienced or who have Adverse Childhood Experiences), empowering them to face a range of life challenges.

We attract, recruit, train, match and support dedicated volunteers to help families and young people every step of the way, spending 1:1 time together on a personalised set of goals and outcomes. As an ambitious organisation, we hope to further grow and develop our work across Edinburgh and the Lothians over the coming weeks, months, and years. You will contribute towards our business development objectives, based around place. As new work develops, you may lead the effective delivery of those programmes and initiatives across the region.

Volunteering Matters

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

We are looking for a talented, dynamic, and professional Mentor Project Worker who can continue to expand our reach and offer to young people across Scotland. The post holder will work closely with the wider mentoring team to deliver a high quality, impactful mentoring service across Aberdeen, Aberdeenshire and Highlands. The right candidate will be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

This role is an exciting opportunity which calls for the successful candidate to: support our current pool of mentors and matches; explore new ways to promote our service, and engage volunteer mentors; carry out the recruitment and training of new mentors; support mentors through their mentoring journey; and work closely with our Engagement Managers and referral partners in these areas.

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

ProjectScotland are looking to recruit a talented, dynamic, and professional Youth Engagement Coordinator to join our team in Edinburgh and the Lothians. The right candidate would be someone who can work flexibly and demonstrate an understanding of, and total commitment, to our organisational values.

ProjectScotland support young people to get on in life using the power of volunteering.

We support young people, including those facing multiple barriers or disadvantage, to achieve positive outcomes for their future. We provide young people with personalised emotional and practical support, meaningful and supported volunteering opportunities through charity partners, and access to a reliable and positive Volunteer Mentor.

You will directly support young people who have complex and challenging barriers that prevent them from achieving a positive pathway towards the next stage of their lives. Your support will include barrier identification and removal, one to one employability support such as help with CV writing, job search and interview preparation, ensuring young people are volunteer ready to take part in volunteering, and identifying a suitable volunteering placement with them.

You will work alongside colleagues in the ProjectScotland mentoring team, ensuring young people can benefit from a ProjectScotland Volunteer Mentor. You will manage and develop our partnerships in Edinburgh and the Lothians including with education, social work, and employability teams, to secure referral pathways into our service. You will also identify and build relationships and networks with charitable and nonprofit organisations across who will host volunteer placements.

Key Duties & Responsibilities

• Consistently role modelling and displaying our organisational values
• Contribute to effective teamwork across the regional team and the wider charity, in line with our “flexible working by default” and “self-managed teams” philosophy
• To meet ambitious targets in supporting young people, achieving positive outcomes for all
• Working 1:1 with young people, identify barriers they face and provide support and strategies to overcome them
• To provide 1:1 employability support that is tailored to the young person’s personal circumstances
• To engage directly with young people to understand their wants, needs and aspirations and determine the best opportunity for each to volunteer, and provide the support they need in advance of volunteering
• To work alongside the ProjectScotland mentoring team to ensure young people have the opportunity to benefit from the experience and skills of a dedicated volunteer mentor
• To manage all elements of the young person’s experience from point of referral to completion of their volunteering opportunity, and beyond
• To identify, develop and maintain excellent relationships with charity and not-for-profit partners in Edinburgh and Lothians, as well as referral partners and agencies
• Ensure diverse, high quality volunteer roles are available that reflect the needs and interests of young people
• To manage the risk assessment, quality assurance and audit processes as appropriate
• Ensure monitoring, impact and evaluation information and data is collected and that the project meets it’s agreed targets, reporting format and schedule. Assist the Delivery Leader by preparing reports to funders
• To ensure all the above is done with excellent record keeping, in accordance with compliance requirements. This includes the use of Salesforce CRM system
• Promoting and representing Volunteering Matters and ProjectScotland across the region

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Person Specification

Skills Required

• An excellent knowledge and understanding of the life challenges and barriers that young people face today in Scotland
• An understanding of how to assess the needs of an individual using a person-centered approach
• Excellent written and verbal communication skills including being able to have strategic conversations with stakeholders one minute, and talk to a nervous young person or parent the next
• Excellent people skills with the ability to build professional, long-term relationships with various stakeholders, to influence and motivate others
• Excellent organisational and IT skills including the ability to manage workload and prioritise effectively, the use of Microsoft Office, Microsoft Teams and Zoom
• Strong attention to detail and a willingness to accurately record all interactions
• Creating, coordinating and supporting proper reporting channels around contract compliance

Experience Required

• Significant experience working directly with young people, particularly those who face challenges and barriers
• Demonstratable relationship management experience with a wide range of stakeholders
• Experience in using a CRM (customer relationship management) system such as Salesforce
• Experience of project management, achieving high targets, a busy workload and working to strict deadlines
• Proven ability to communicate effectively and work as part of a team
• Understanding of and commitment to Equal Opportunities

Qualifications

Relevant experience and an understanding and commitment to our organisational values is more important for this role than any specific qualifications.

Other

Part of your working week will be based in local communities, meeting young people, volunteers and other stakeholders. For the remainder of the time, you can choose to work from home or from our Edinburgh office premises (EH7 5JT). If working from home, you will need good internet access and a suitable home working environment. All I.T. equipment, mobile phone and infrastructure will be supplied.

PVG

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact join@volunteeringmatters.org.uk for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

We are looking for a talented, dynamic, and professional Youth VIP Engagement Manager to join our team, working together and with partners to deliver ambitious outcomes geared toward embedding #YouthVIP recommendations across Scotland. The post holder will work closely with their North and East of Scotland counterpart within the team, and work with organisations and partners across the West of Scotland (including Glasgow city, Dumfries and Galloway, the Lanarkshire’s, and Ayrshire’s).

The right candidate will be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

This role is an exciting opportunity which calls for the successful candidate to work establish and maintain partnerships with National and local level partners such as the TSI network, individual TSI’s, Volunteer Scotland, Local Authorities and on occasion, engaging directly with young people, to support their input and voice throughout. Key to this is also working closely with their counterpart, and our consortium partners on the project, YouthLink Scotland and Young Scot. The post holders work will contribute toward a partnership approach to ensure understanding the journey #YouthVIP has been on thus far, the recommendations, where there are areas for development within their area/organisation, and support training and a lasting plan for youth engagement and involvement going forward.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact join@volunteeringmatters.org.uk for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

We are looking for an enthusiastic, driven individual with a passion for supporting people to progress toward employment through volunteering to join our team in Dundee. This role will involve directly supporting people with health conditions to make progress towards and achieve employment, further education, or training. The right candidate will be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

You will work closely with a group of people who have health conditions each year, supporting them to profile their skills/skills they wish to develop, and jointly create and achieve an action plan that will enable them to achieve their work goals and become independent, active members of their community.

To carry out this role, the post holder will have significant working knowledge of the Dundee City area and key employability stakeholders and sectors. The post holder will be responsible for developing positive relationships with those they are supporting, but also fellow partners on the Pathway, who they will work with closely, and wider stakeholders, such as local third sector organisations and businesses to ensure people a broad offering of experiences and opportunities.

Ensuring a quality service for each individual is key to the Pathway, and so the post holder will have a clear work plan, including challenging but achievable targets.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact join@volunteeringmatters.org.uk for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

Volunteering Matters are looking for a talented, dynamic, and professional Engagement Manager to join our team in Edinburgh and the Lothians. The right candidate would be someone who can work flexibly and demonstrate a strong understanding and commitment to our organisational values.

You will lead the development and delivery of our new Grandmentors programme in East Lothian. Grandmentors is an innovative volunteering project where older volunteers (aged 50+) use their life experience and skills to mentor young people who are care experienced, or who have other adverse childhood experiences.

These young people often benefit from a guiding hand and role model to support them to find work, continue their education or begin training – ultimately giving young people the skills and self-belief to lead successful and independent lives. Grandmentors has operated for over a decade in various locations of the UK, however East Lothian is the first location in Scotland.

You will also support the delivery of our established Family Supporters programme across the City of Edinburgh. Family Supporters is an effective mentoring programme, proven to reduce the number of children at risk of going into care. By preventing and de-escalating issues, our volunteers help struggling families to turn things around.

Family Supporters recruit, train and match dedicated, local volunteers to help families every step of the way, spending 1-1 time together on a personalised set of goals chosen by the family, for the family.

The programme supports families in many ways, such as improved living standards, budgeting, healthier eating, better school life and behaviour, access to health and wellbeing resources/aid, as well as introducing parents to community resources, to name a few.

Key Duties & Responsibilities

• Consistently role modelling and displaying our organisational values
• Contribute to effective teamwork across the regional team and the wider charity, in line with our “flexible working by default” and “self-managed teams” philosophy
• Develop and deliver the Grandmentors programme in East Lothian, meeting ambitious targets and milestones, ensuring all young people engaged achieve positive outcomes
• To contribute towards the successful delivery of our Family Supporters programme in the City of Edinburgh
• Establish and maintain effective working relationships with internal and external stakeholders including colleagues, volunteers, young people, families, Social Services, Health and Education teams, third sector partners and others
• Effective recruitment, selection, training, and ongoing support of a diverse pool of talented and dedicated volunteers from a wide cross-section of the community
• To maintain Volunteering Matters standards around quality and effective Volunteer Management
• To manage all elements of young people’s/families experience of our programmes, from point of referral to completion of their mentoring journey
• To manage the risk assessment, safeguarding, quality assurance and audit processes as appropriate
• Ensure monitoring, impact and evaluation information and data is collected and that each programme meets it’s agreed targets, reporting format and schedule. Assist the Delivery Leader by preparing reports to funders
• Administration tasks including maintaining effective and accessible records, the use of Microsoft Office, Teams, Zoom and other software
• Develop relevant promotional material and information, for our organisation and programmes

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Skills Required

• An excellent knowledge and understanding of the life challenges and barriers that young people and families face today in Scotland
• An understanding of how to assess the needs of an individual using a person-centered approach
• Excellent written and verbal communication skills including being able to have strategic conversations with stakeholders one minute, and talk to a nervous young person or parent the next
• Excellent people skills with the ability to build professional, long-term relationships with various stakeholders, to influence and motivate others
• Excellent organisational and IT skills including the ability to manage workload and prioritise effectively
• Strong attention to detail and a willingness to accurately record all interactions

Experience Required

• Significant experience working directly with young people and families, particularly those who face life challenges and barriers (for example care experienced young people)
• Experience in quality Volunteer Management
• Evidence of relationship management experience with a wide range of stakeholders
• Experience of project management, achieving high targets, a busy workload and working to strict deadlines
• Proven ability to communicate effectively and work as part of a larger team
• Understanding of and commitment to Equal Opportunities

Qualifications

Relevant experience and an understanding and commitment to our organisational values is more important for this role than any specific qualifications.

Other

Part of your working week will be based in local communities, meeting young people, families, volunteers and other stakeholders. For the remainder of the time, you can choose to work from home or from our Edinburgh office premises (EH7 5JT). If working from home, you will need good internet access and a suitable home working environment. All I.T. equipment, mobile phone and infrastructure will be supplied.

We will consider job share opportunities, for example 2 x part time posts

PVG

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact join@volunteeringmatters.org.uk for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

2022 marks our 60th anniversary and we’re celebrating with a year of fundraising events, celebrations and engagement with our volunteers, staff and partners.

As the Fundraising Campaigns Officer, you will co-ordinate, develop and deliver fundraising activities relating to our 60th Anniversary Fundraising Campaign . You will work closely with the Partnerships, Delivery and Communications Teams to enable colleagues and volunteers can champion the campaign and deliver income so we can increase our impact in communities across Great Britain.

Our places and volunteers are crucial to what we do. They know their communities best, and our role is to enable them to overcome the challenges their communities face. You will platform the voices of our volunteers, showcasing the impact volunteering has made in communities across England, Wales and Scotland, and demonstrate how we continue to deliver that for the next 60 years via the campaign.

Your core responsibilities will consist of supporting the Head of Partnerships and the wider team to maximise fundraising opportunities around the 60th Anniversary, engaging with different stakeholders and producing materials as required. You will monitor and report on income from activities. With support from colleagues, you will lead on collating and producing campaign materials, fundraising and events packs and related content for 60th Anniversary including social media posts, press releases, website content and internal communications.

Full job description and application pack attached.

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Role Purpose

This newly created role will enhance our commitment to improving equity, diversity and inclusion (ED&I), supporting Volunteers Matters to be a great place to work and volunteer for all. The role will support our Head of Communities and Inclusion and our current and quickly developing work on ED&I. The work will include planning, coordinating and delivering a calendar of diversity events throughout the year, realising our ambition to truly be a disability confident employer and creating spaces for ED&I learning conversations. The role will also champion internal ED&I initiatives whilst having an opportunity to contribute and co-produce future ED&I events.

Key Duties Responsibilities

• Support with ED&I planning and delivery
• Provide administrative support for staff led diversity networks as and when required
• Assist with planning, development, coordination and communication of ED&I initiatives and events
• Develop external relationships with key ED&I support networks across the UK
• Support colleagues and volunteers with ED&I enquiries
• Support with the internal tracking of ED&I data, and producing regular reports
• Provide general administrative support on EDI related work

Experience/Skills/Attributes

• A good awareness of Equality legislation
• A commitment to promoting equity, diversity and inclusion
• A good understanding of embedding diversity and inclusion initiatives
• Ability to use online tools to create promotional materials, set up online meetings etc
• Experience of organising meetings, groups, events
• Experience of promoting initiatives using social media platforms and Teams
• Able to plan and prioritise with a reflective learning approach
• Open approach towards internal and external stakeholder engagement
• Good administrative and IT skills

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications.

DBS/ PVG

This role doesn’t require full DBS/ PVG clearance.

Location

The post will be home based, or office based. The postholder will need internet access to enable remote working. I.T. equipment and infrastructure will be supplied. There is an expectation that occasional travel across UK will be required.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact join@volunteeringmatters.org.uk for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

At Volunteering Matters, we use the unique power of volunteering to bring people together, build stronger, more resilient communities across the UK and solve some of society’s most complex issues. From social isolation and loneliness, to improving health and wellbeing, to building skills, confidence and opportunity, and to ensuring young people can become change-makers in their community; the impact that we have is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in regional hubs across Scotland, England and Wales. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

Our newly formed Enterprise Directorate is the entrepreneurial arm of Volunteering Matters which provides commercially viable products and services to a range of UK leading businesses. We currently have two established and distinct products and services; our Employee Volunteering Service and our separate Social Enterprise, Get The Gen. Our ambition is to grow both brands in terms of reach, clients and income and to add to our current portfolio of products and services as we grow.

Role Purpose

As the #iwill Business Support Officer, you will be helping to grow a UK wide movement of youth social action, where young people are equipped and enabled to shape change in their own lives and communities. You will be part of the #iwill coordination hub team, working alongside colleagues in Volunteering Matters and #iwill partner UK Youth to ensure that #iwill projects and programme activities are effectively coordinated, appropriately resourced, compliant and have the information and tools they need to run effectively.

You will work directly with the Head of Partnerships and Impact and Digital Communications Manager, and will be part of the #iwill team across Volunteering Matters and UK Youth. With your strong organisational, time management and communication skills, you will be responsible for leading on planned delivery, like reviewing and updating webpages and digital resources, administering #iwill Partnership meetings and team gatherings, supporting communications activity such as campaigns and newsletters, and providing business support to enable the #iwill movement to grow. You will also work closely and collaboratively with colleagues across the team on areas of planning, financial management, and impact.

You will demonstrate trust and respect for your team members and foster a culture of collective accountability. In collaboration with the wider team at Volunteering Matters you live our values and will play a leading role in making Volunteering Matters an inclusive, happy, and rewarding place to work and volunteer.

At Volunteering Matters, we use the unique power of volunteering to bring people together, build stronger, more resilient communities across the UK and solve some of society’s most complex issues. From social isolation and loneliness, to improving health and wellbeing, to building skills, confidence and opportunity, and to ensuring young people can become change-makers in their community; the impact that we have is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in regional hubs across Scotland, England and Wales. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

Our newly formed Enterprise Directorate is the entrepreneurial arm of Volunteering Matters which provides commercially viable products and services to a range of UK leading businesses. We currently have two established and distinct products and services; our Employee Volunteering Service and our separate Social Enterprise, Get The Gen. Our ambition is to grow both brands in terms of reach, clients and income and to add to our current portfolio of products and services as we grow.

Get The Gen (GTG): GTG is a training and consultancy Social Enterprise created to help businesses with issues around recruitment, retention and development of a multi-generational workforce starting from young people up. GTG use evidence-based insights to deliver immersive, interactive, and fast paced workshops online and in person that create lasting individual and group change. We are trusted by over 60 leading UK and Global businesses including; The Natwest Group, The Law Society of Scotland, KPMG, Brodies, Burness Paull, Skills Development Scotland and Aegon amongst others.

We are a worthwhile, fun, interesting, challenging, team orientated, collaborative and rewarding place to work!

Role Purpose:

This new Business Development Manager will be part of the wider Enterprise Directorate team and report to the Director of Enterprise. They will play a critical role in supporting our planned income growth for both EV & GTG and future products and services as we add to our portfolio. This is an exciting opportunity to join a growing and ambitious team. Although part of a charity, we are looking for someone with an entrepreneurial spirit that thinks commercially about how we can grow income across our brands. Ultimately this is a sales role with income targets attached to support our planned growth, so we are looking for someone with a proven track record of business development success and preferably with a passion for social entrepreneurship.

We are also a values-driven organisation, and are looking for someone who is compassionate, empowering, straightforward, inclusive and positive, to support the delivery of our work across the Enterprise Directorate. This is an exciting opportunity to join a growing and ambitious team.

Key Duties:

• Proactively drive sales for our portfolio of products and services across various sectors and businesses, to help us hit our annual new business income targets.
• Generate and convert an on-going pipeline of business leads to support this income growth
• Develop and effectively manage an ever expanding sales pipeline that contributes to the annual income targets and sets up for future years income
• Build and maintain a network of business/corporate relationships through excellent communication and relationship management techniques
• Develop effective networks in relevant markets and business communities to promote our portfolio of products and services
• Report back on sales pipeline, income targets and growth projections to the Director of Enterprise
• Maintain accurate records of all income generation activity to enable detailed evaluation and performance analysis
• Liaise with the business leads and wider team from both EV & GTG to ensure we are offering our clients products and services that both work for our client’s needs and for us as a business
• Be a proactive member of the Enterprise Directorates core team and help drive our continuous improvement strategy
• Carry out all other duties as reasonably requested by your line- manager.

Experience/Skills and attributes:

• Ability to build relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organisation
• Excellent communication skills both written and verbal
• Focus on client needs: Anticipate, understand, and respond to the needs of potential new business clients to meet or exceed their expectations
• Ability to deliver a customer focused approach, actively listening to what Businesses/corporates want from the relationship and adjusting approach accordingly.
• Ability to build relationships at all levels up to Senior Executives and Board Level
• Proven track record of hitting or exceeding income targets to demanding deadlines.
• Can positively demonstrate effective negotiating and influencing techniques
• Ability to work independently and be proactive in your approach and manage sometimes conflicting priorities in a fast pace, results driven environment
• Strong understanding of the importance of accurate reporting, monitoring and evaluation of all sales and income generating activity.
• Strong Word, Excel, Power-Point and general administrative skill set

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Location:The post is home based, and the post-holder can be based anywhere within the UK. The role requires reliable internet access. I.T. equipment and infrastructure will be supplied.

Occasional Travel to our London & Edinburgh offices will be required as well as travel to meet with our clients as and where required.

Our Values & Way of Working

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact join@volunteeringmatters.org.uk for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

At Volunteering Matters, we use the unique power of volunteering to bring people together, build stronger, more resilient communities across the UK and solve some of society’s most complex issues. From social isolation and loneliness, to improving health and wellbeing, to building skills, confidence and opportunity, and to ensuring young people can become change-makers in their community; the impact that we have is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in regional hubs across Scotland, England and Wales. We also have a national Employee Volunteering Team, with over 25 years’ experience, acting as a broker of tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

We are a worthwhile, fun, interesting, challenging, team orientated, collaborative and rewarding place to work!

Due to expansion of the organisation, we are currently recruiting for a Senior Trusts and Philanthropy Manager to support our work across England, Scotland and Wales.

This role will support our volunteers and communities to achieve funding from Trusts, Foundations and Major Donors across England, Scotland and Wales to transform their places. This role will manage our strategic relationships with gatekeeper trusts and major donors to maximise our impact and reach and play a key leadership role in the UK Business Development Team, building a systemic and proactive approach to relationships and business development for the organisation.

We are a values-driven organisation, and are looking for someone who is compassionate, empowering, straightforward, inclusive and positive, to support the vital work of our Partnerships Team building effective stakeholder and funder relationships.

This is an exciting opportunity to join a growing and ambitious directorate team which oversees core functions within the organisation such as communications, impact and I.T.

The post-holder may also contribute to the wider work of Volunteering Matters, such as working groups around Safeguarding, Equality Diversity and Inclusion and others.

Key Duties

• Develop and grow our Gatekeeper Trust and Foundation relationships for Volunteering Matters and family of brands.

• Develop and grow our Gatekeeper Trust and Foundation relationships for Volunteering Matters and family of brands.

• Develop and grow our Major Donor portfolio for Volunteering Matters and family of brands and manage existing Major Donor relationships.

• Develop major Trust and Foundation proposals and bids to key partners and stakeholders across England, Scotland and Wales.

• Play a key role in the Partnerships UK leadership team, helping to build a place based and systematic relationship approach to income generation across the organization.

Skills & Experience Required

• Excellent communication skills and the ability to communicate appropriately and effectively with a range of stakeholders through a variety of means.

• Strong ability to influence both internally & externally within the sector and across our partnerships.

• Line management and development skills

• Knowledge and experience of transformational and legislative programmes of change in England, Scotland and Wales.

• Experience of managing Major Donors and relationships with Gatekeeper Trusts.

• Experience in using the power of storytelling to evidence impact and influence stakeholders.

Location: The post can be home based or office based. The postholder will require good internet access to enable remote working, and a suitable home office space. I.T. equipment and infrastructure will be supplied.

As appropriate: Post Covid-19 there will be an expectation to travel across the UK to work closely with Delivery Teams and Volunteers.

This role requires enhanced DBS/PVG clearance.

Our Values & Way of Working

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact join@volunteeringmatters.org.uk for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

At Volunteering Matters, we use the unique power of volunteering to bring people together, build stronger, more resilient communities across the UK and solve some of society’s most complex issues. From social isolation and loneliness, to improving health and wellbeing, to building skills, confidence and opportunity, and to ensuring young people can become change-makers in their community; the impact that we have is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in regional hubs across Scotland, England and Wales. We also have a national Employee Volunteering Team, with over 25 years’ experience, acting as a broker of tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

Role Overview

We are a worthwhile, fun, interesting, challenging, team orientated, collaborative and rewarding place to work! Due to expansion, we are currently recruiting for a talented, dynamic and professional Project Manager in our Edinburgh, Lothians and Forth Valley team. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

As our Project Manager, you will lead a small team of staff, playing a key role overseeing, managing, delivering, and developing our volunteering programmes in local communities across Edinburgh and Forth Valley. As a senior member of the team, you will role model our organisational values and demonstrate excellent leadership skills. You will develop and maintain effective relationships with colleagues, funders, partners and others.

You will support and empower colleagues operating youth social action and mentoring programmes across the region. This includes Volunteering Matters Equip Mentoring and Peer Perspectives programmes in Alloa, as well as ProjectScotland’s 2 youth social action programmes in Edinburgh operated in partnership with 2 local secondary schools.

We are a values-driven organisation, and are looking for someone who is compassionate, empowering, straightforward, inclusive and positive. The post-holder may also contribute to the wider work of Volunteering Matters, such as working groups around Safeguarding, Equality Diversity and Inclusion and others.

Location

The post can be home based (must be close to Edinburgh or Alloa) or office based within our Edinburgh or Alloa premises. The postholder will require good internet access to enable remote working, and a suitable home office space. I.T. equipment and infrastructure will be supplied.

Post Covid-19 there will be an expectation to travel across the region in the role. This includes travel across Edinburgh, Lothians and Forth Valley.

Role Purpose:

This new Marketing and Events Manager will be part of the wider Enterprise Directorate team and report to the Director of Enterprise. They will play a critical role in supporting our planned growth for both EV & GTG and future products and services as we add to our portfolio. This is an exciting opportunity to join a growing and ambitious team.

Although part of a charity, we are very much looking for someone with an entrepreneurial spirit that thinks commercially about how we can grow our brands. We are looking for an all-rounder; someone who can drive our overall marketing strategy, organise and promote relevant events (online and in person) and who will increase digital engagement across our website and social media channels.

We are a values-driven organisation, and are looking for someone who is compassionate, empowering, straightforward, inclusive and positive, to support the delivery of our work across the Enterprise Directorate.

This is an exciting opportunity to join a growing and ambitious team.

For further information – Please read the job description.

Location: The post is home based, and the post-holder can be based anywhere within the UK. The role requires reliable internet access. I.T. equipment and infrastructure will be supplied.

Occasional Travel to our London & Edinburgh offices will be required.

Our Values & Way of Working

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your recruitment monitoring form, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact join@volunteeringmatters.org.uk for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise (Scotland), Show the Salary, Salary History.

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

At Volunteering Matters, we use the unique power of volunteering to bring people together, build stronger, more resilient communities across the UK and solve some of society’s most complex issues. From social isolation and loneliness, to improving health and wellbeing, to building skills, confidence and opportunity, and to ensuring young people can become change-makers in their community; the impact that we have is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in regional hubs across Scotland, England and Wales. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

Our newly formed Enterprise Directorate is the entrepreneurial arm of Volunteering Matters which provides commercially viable products and services to a range of UK leading businesses. We currently have two established and distinct products and services; our Employee Volunteering Service and our separate Social Enterprise, Get The Gen. Our ambition is to grow both brands in terms of reach, clients and income and to add to our current portfolio of products and services as we grow.

Get The Gen (GTG): GTG is a training and consultancy Social Enterprise created to help businesses with issues around recruitment, retention and development of a multi-generational workforce starting from young people up. GTG use evidence-based insights to deliver immersive, interactive, and fast paced workshops online and in person that create lasting individual and group change. We are trusted by over 60 leading UK and Global businesses including; The Natwest Group, The Law Society of Scotland, KPMG, Brodies, Burness Paull, Skills Development Scotland and Aegon amongst others.

We are a worthwhile, fun, interesting, challenging, team orientated, collaborative and rewarding place to work!

Due to a new partnership between Get The Gen and Challenges Worldwide, we are currently recruiting for an Employee Engagement Manager based in Edinburgh.

Role Purpose:

We are looking for a talented, dynamic, and professional Employer Engagement Manager to join our team in Scotland. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

We are working in partnership with Challenges Worldwide to deliver a programme called “Making Work Work” for Women Returners. Making Work Work encompasses a range of bespoke programmes based on a peer-led, supportive online learning environment, complemented by workshops, masterclasses, mentoring, and post-programme support, with the opportunity for accreditation by the Chartered Management Institute. Its purpose is to empower people to find work that is both fulfilling and meaningful.

The programme has been devised by Lynn Houmdi at our partner for this programme, Challenges Worldwide to contribute to more positive and productive workplace cultures, where people are able to contribute in a way which fits with their lifestyles and commitments. Making Work Work was successfully piloted for Women Returners in February and March 2021. At the end of the pilot programme, women reported increased confidence, felt better prepared and more confident for re-entering and progressing in employment and had increased knowledge and understanding of the benefits to both worker and employer of flexible working. They had also developed a new, supportive peer-support network and gained a broader network of contacts to help in their job search.

As our Employer Engagement Manager, you will work closely with all partners involved in the Making Work Work programme, helping to ensure the programme continues to be a success. Your role will be to manage employer engagement with the programme for up to 20 employers, including initial approach, outreach and project management throughout our time working with them on this. You will monitor contacts, relationships and ensure any other required information is co-ordinated effectively with all employers engaged in the programme.

We are a values-driven organisation, and are looking for someone who is compassionate, empowering, straightforward, inclusive and positive, to support the delivery of the Making Work Work programme and all those involved in it.

This is an exciting opportunity to join a growing and ambitious team within a new and exciting programme based in Edinburgh.

Overview

Volunteering Matters is a national volunteering and social change charity. We use the unique power of volunteering to resolve some of the UK’s most pressing social issues. We have made a public commitment to “Keep the Promise” and we are thrilled to have received funding from The Promise Partnership.

The Promise Partnership is responsible for driving change demanded by the findings of Scotland's Independent Care Review. The review issued its vision for Scotland in February 2020, this was titled ‘The Promise' .

The Partnership works with all kinds of organisations to support shifts in policy, practice, and culture so Scotland can “Keep The Promise” it made to care experienced infants, children, young people, adults and their families - that every child in Scotland grows up loved, safe and respected, able to realise their full potential.

Role Purpose

As our Participation Manager you will lead to deliver organisational change in line with Scotland’s commitment to creating capacity in the ‘care system’ to Keep the Promise and provide holistic family support.

The role involves working across Volunteering Matters and ProjectScotland’s portfolio of programmes across Scotland. Working closely with a wide range of colleagues across our Delivery, Impact, HR and Comms teams, you will ensure that our projects and day-to-day practices align with the work and vision of the Promise and encorporate a rights based approach as now legislated in Scotland through the UNCRC.

You will also support our internal Diversity, Inclusion and Equality network.

You will audit and assess the organisations current delivery and development landscape - evaluating, facilitating, reflecting, and then implementing measures to ensure we live and breathe the values of the Promise. This includes internally within our organisation and externally across the communities we reach.

A full Job Description is available for download below.

Role Purpose

We’re looking for a talented, dynamic, and professional Youth Engagement Manager to join our team in Edinburgh. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

We’re delighted to have received 3 years of funding from Baillie Gifford to support secondary school pupils in Edinburgh. During the first 12 months, we will be working in partnership with St Thomas of Aquins R.C High School. Your role will be:

• To directly support a group of secondary school pupils, particularly those on flexible timetables, who have complex and challenging barriers that prevent them from achieving a positive pathway towards the next stage of their lives

• Provide pre-volunteering practical and emotional support to each pupil, helping to build their confidence and identify achievable goals

• Identify and build relationships and connections with charitable and nonprofit organisations across Edinburgh who will host appropriate volunteering placements for pupils

• Identify and agree a suitable volunteering placement for each pupil, leading on the practicalities to set up each placement, and provide on-going support and encouragement to pupils during their experience

• Work alongside colleagues in the ProjectScotland Mentoring team, ensuring all pupils involved can benefit from a ProjectScotland Volunteer Mentor

• Support wider volunteer engagement in the school, building the capacity of St Thomas’ existing volunteering culture and supporting the development of a ‘Volunteer Champions’ programme

Volunteering Matters

Volunteering Matters use the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK. We bring people together to resolve some of society’s most complex issues.

About the Enterprise Directorate

Our Enterprise Directorate is the entrepreneurial arm of Volunteering Matters. Our team provides commercial services centered on volunteering and training to a range of UK leading businesses. We currently have two established services; Employee Volunteering and Get The Gen.

Employee Volunteering (EV)

We work with UK businesses acting as a broker to manage their internal employee volunteering programmes. We create and deliver community led volunteering opportunities for their employees that also align with their Corporate Social Responsibility or business aims.

Role Overview

We are looking for a passionate dynamic Project Manager to join our national team as one of the key managers. The right candidate would be someone who can work flexibly and demonstrate an understanding and commitment to our organisational values. The Project Manager will be responsible for managing the development of key relationships with a range corportate clients to ensure they receive an excellent level of service from EV. They are responsible for managing and developing strong relationships that help to maintain and grow income from a flexible portfolio of clients. They directly line-manage the delivery team (Engagement Managers) who are responsible for the day-to-day delivery of the services we agree with our clients.

Duties and Responsibilites:

Client Relationship Management & Development

• To act as the client’s primary contact from EV building strong relationships with key client contacts and facilitating engagement with all parts of our business as necessary
• To work in a way that is client led, whilst being flexible and adaptable in terms of how we can manage and deliver required levels of service for our clients that both works for them and for EV as a business
• To lead negotiations with our existing clients as appropriate on all aspects of their continued engagement with our EV service and to proactively seek to grow business and income as part of these negotations.
• To lead renewal discussions with existing clients and prepare proposals for associated work.
• To provide an exemplary customer service experience

Manage the Delivery Team to consistently provide a high-quality service to our clients

• To effectively account manage a flexible portfolio of client delivery
• To be responsible for the effective management of the delivery team to provide a high-quality service for a range volunteering activity as agreed with corporate clients, developing and adapting additional resources to facilitate delivery as required
• To ensure the delivery team manage all risk within our service delivery so that all compliance obligations are met (relating to external legislation and internal policies)
• To contribute to and implement systems and processes to maximise efficiencies of the team
• To lead all agreed monitoring, evaluation and reporting services with clients as part of their activity

Administrative and financial management

• To maintain up to date and high-quality records of client activity on all internal systems
• To develop and maintain project budgets for clients within the portfolio, initiate swift payments to the schedule agreed with clients and that all invoices are paid, and contribute to internal financial reporting as required
• To display leadership in contributing to the team’s continuous improvement strategy for collective internal reporting objectives

Leadership within the team

• To provide effective and supportive line management to the delivery team, allocating activity as required and regularly monitor the quality of their delivery and well-being
• To be a proactive member of the EV Management team and help drive our continuous improvement strategy
• To liaise effectively with the Delivery Leader and other Project Managers on the effective distribution of team resources in the fulfilling of client objectives and internal obligations
• To take a lead on one or more cross-team EV projects, as agreed with your line manager
• Carry out all other duties as reasonably requested by your line- manager.
• Assist the New Business Development manager with prospective client proposals
• Administration tasks including maintaining up to date, effective and accessible records, and the use of Microsoft Office and other software packages
• Promote and represent Volunteering Matters and our work in line with our values

N.B. This job description is not an exhaustive list of tasks but is a guide to the key duties of the post. The post-holder is expected to take on any other duties from time to time which are reasonably required by their manager.

Person Specification

In deciding who to shortlist and appoint to this post, we will be looking for evidence of the following skills, knowledge, experience, and personal qualities. The written cover letter is your opportunity to demonstrate how you fulfil the person specification requirements.

Essential

• A strong passion and commitment to volunteering and understanding of its potential as a force for change
• A strong passion and commitment to our organisational values and inclusive work environment
• Straight-forward communication and strong people skills, including the ability to develop professional relationships and to inspire others
• Excellent organisational and time management skills including the ability to effectively plan and manage a portfolio of complex projects and programmes in a volunteering environment, including all quality assurance and risk management
• Experience of effective team working including working with external partners and/or in customer orientated teams Experience of business development, income growth and customer service
• A good knowledge and understanding of Corporate Social Responsibility (CSR) and Employee Volunteering
• Proven experience of effectively setting and managing delivery and team budgets
• Experience providing supportive line management and effectively organise the workload of team members
• Excellent administration, recording keeping, reporting and IT skills including word processing, spreadsheets, email, and the use of software such as Microsoft Teams, Zoom, CRMs, Rasiers Edge, Office 365 applications
• A willingness for occasional travel within the UK when required. All in line with COVID-19 guidelines.

Desirable

• Experience in volunteer management, employee volunteering or CSR programmes
• Experience in risk compliance and programme assurance around volunteering
• Experience of social media marketing and impact reporting

Volunteering Matters Values & Ways of Working:

In all that we do, Volunteering Matters embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values:

We are Empowering

We are Inclusive

We are Compassionate

We are Positive

We are Straightforward

Overview

Volunteering Matters is a national volunteering and social change charity. We use the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness;

improving health and wellbeing; building skills, confidence and opportunity and ensuring young people can become change makers in their community, the impact that we make is great.

And we won’t stop until everyone in the UK has the opportunity to thrive.

Role Purpose

We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Scotland.

The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

We are working in partnership with Challenges Worldwide to deliver a programme called “Making Work Work” for Women Returners. Making Work Work encompasses a range of bespoke programmes based on a peer-led, supportive online learning environment, complemented by workshops, masterclasses, mentoring, and post-programme support, with the opportunity for accreditation by the Chartered Management Institute.

Its purpose is to empower people to find work that is both fulfilling and meaningful. The programme has been devised by Lynn Houmdi and Challenges Worldwide to contribute to more positive and productive workplace cultures, where people are able to contribute in a way which fits with their lifestyles and commitments.

Making Work Work was successfully piloted for Women Returners in February and March 2021. At the end of the pilot programme, women reported increased confidence, felt better prepared and more confident for re-entering and progressing in employment and had increased knowledge and understanding of the benefits to both worker and employer of flexible working. They had also developed a new, supportive peer-support network and gained a broader network of contacts to help in their job search.

As our Engagement Manager, you will work closely with all partners involved in the Making Work Work programme, helping to ensure the programme continues to be a success.

Your role will be to coordinate marketing information for participants, including working with partners to create content and publicity. You will support the Programme Manager and Project Coordinator to develop and implement an external Comms strategy, to attract participants from all across Scotland.

You will also lead on recruiting the next 150 participants to the programme, working alongside community organisations, third sector agencies and statutory bodies to identify suitable candidates. You will signpost and support candidates during the recruitment and on-boarding process.

Within Volunteering Matters, you will be the lead on Making Work Work, promoting the programme across the organisation and maximizing opportunities for participants, and existing Volunteering Matters projects/beneficiaries/volunteers to take part.

3 posts - Scottish Borders, Dumfries and Galloway, Clackmannanshire

Role Reports To: Delivery Leader

Department:Delivery

Overview

Volunteering Matters is a national volunteering and social change charity. We use the unique power of volunteering to resolve some of the UK’s most pressing social issues. In collaboration with local authorities, we have created a programme to support improvement in services for care experienced young people.

The system of public, private and third sector providers across a range of local services tend to be designed for people who are able to engage with little or no support. People of all ages have barriers to engaging in services and care experienced young people can have more barriers than most. For care experienced young people, whilst they have talent and potential, they face some of the starkest outcomes of any group in society given their additional barriers, and a legacy of discrimination, oppression, and a lack of access to resources and opportunities.

What is the problem we are trying to solve? Despite the challenges, there is a considerable growing consensus and momentum around the idea that care experienced young people cannot rely on services and infrastructure that have been designed without their input or have not been specifically designed with their needs in mind.

By making use of the Scottish Approach to Service Design and supporting No One Left Behind Principles, we therefore want to give care experienced young people a voice and an opportunity to influence change by involving them in the design of services and opportunities, providing them a platform to have their voices heard.

Role Purpose

As our Engagement Manager working in one of the above-mentioned local authorities, you will work closely with care experienced young people to empower them to have a voice and to support them to identify and review referral pathways within the local authority. You will provide an independent and improvement-orientated framework to self-assess services relating to care experienced people.

The ambition is then to co-design necessary services to fill gaps, providing a supported pathway for care experienced young people on their journey to sustainable fair work. Finally, we hope to support in re-orientating existing structures, services, commissioning frameworks and pathways to enable improvement whilst offering peer support and learning opportunities for all areas under review.

The role involves working closely in collaboration with local services and within local governance and with the Improvement Service to make positive change. This programme is currently operating in three local authorities in Scotland – Clackmannanshire, Scottish Borders and Dumfries and Galloway, so there will be opportunities for shared learning and peer support.

Key Duties & Responsibilities

• Collaborate with local authority to identify the appropriate and relevant departments and services requiring auditing and review
• You will attract, recruit and support care experienced young people to undertake an audit of pathways and services. Undertaking surveys, observations, questionnaires, and focus groups
• You will work closely with these individuals to identify the current processes and procedures within the relevant services and complete a mapping exercise to what the “exiting care” journey looks like for all care experienced young people
• Together with the young people, you will identify the existing interventions and their effectiveness against the improvement plan
• Create networks and conversations which enable local authorities to learn from care experienced individuals and families and develop collaborative learning opportunities
• You will develop evidence-based findings and recommendations and present back to decision makers to take the first steps of changing the lives of care experienced young people
• Recognise the confidential and sensitive nature of personal information relating to children, young people, and families and how this should be communicated, used, published, shared, recorded, and handled appropriately
• Contribute to the wider Volunteering Matters team, always upholding our values
• Establish and maintain effective working relationships and communication lines with colleagues, volunteers, young people, families, partners, and others
• Administration tasks including maintaining up- to- date, effective and accessible records and the use of Microsoft Office and other software packages

Person Specification

Skills

• A strong passion and commitment to volunteering, our organisational values and flexible working strategy
• Excellent communication and facilitation skills with a strong ability to influence and motivate others
• Excellent people skills, including being able to develop professional and effective relationships with a range of stakeholders
• Excellent organisational and time management skills, including the ability to plan effectively
• Self-motivated, ability to work on own initiative, ability to multi-task, an approachable manner, team player and sound judgement skills
• Excellent administration and IT skills, including the use of Office 365 and Microsoft Teams

Experience

• Awareness and understanding of effectively supporting care experienced young people or families
• Experience in identifying and delivering effective change
• Effective teamwork including building effective relationships with internal and external partners
• Experience of group facilitation/ running activities or events to engage children, young people and families
• Volunteer Management
• Child Protection/Adult Protection and Safeguarding process and policies
• Experience of achieving ambitious goals and targets, completing a high standard of work to meet successful outcomes

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications

Other

The post will be home based however given the nature of this role you will be expected to work within the local community and be available to regularly engage with care experienced young people in a setting they feel most comfortable with.

Internet access to enable remote working is a requirement. IT equipment and infrastructure will be supplied. Post Covid-19 and in accordance with any social distancing guidelines there may be an expectation to travel across Scotland to engage with colleagues, volunteers and beneficiaries.

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment.

Our Values & Ways of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values:

Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post.

It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Role Reports To:Delivery Leader Glasgow and West

Direct Reports:Yes, Voice and Opportunities Engagement Managers X 3

Job Family: 4

Department:Delivery

Role purpose

The Project Manager will play a key role overseeing, delivering and developing our work locally and nationally with a focus on Care Experienced Young People. This includes leading the delivery of our work with “The Promise Partnership” nationally, and our Voice and Opportunity programmes in Borders, Dumfries & Galloway and Clackmannanshire.

The post holder will report to the Delivery Leader for Glasgow and West who reports to the Director for Delivery.

Primary objectives

1. Role model our values and demonstrate excellent leadership skills.
2. Lead on the delivery of a collection of projects and programmes in accordance with agreed outcomes.
3. Maintain effective relationships with funders, partners, and local organisations.
4. Oversee coordination of monitoring and recording our impact.
5. Maintain the quality, effectiveness, and safety of our projects and programs.
6. Work collaboratively with colleagues to develop new business opportunities.

Key duties and responsibilities

• Efficiently project manage delivery to achieve the agreed milestones and targets.
• Liaise with key stakeholders, local authorities, partners, and key personnel to support project delivery.
• Maintain accurate records on all aspects of the project and collect and store data adhering to GDPR guidelines.
• Work effectively with your Delivery Leader to ensure project expenditure is in-line with the budget.
• Promote and adhere to Volunteering Matters commitment to Equality, Diversity, and inclusion.
• Lead and encourage project staff providing ongoing support and development.
• Maintain Volunteering Matters quality standards and guidelines for effective volunteer management.
• Comply with the applicable Health and Safety and Safeguarding regulations.
• Implement and maintain appropriate risk assessment management processes.
• Process volunteer expenses efficiently adhering to Volunteering Matters financial processes.
• Maintain effective monitoring and evaluation records to capture impact and outcomes and ensure contractual compliance.
• Prepare regular reports including monthly progress updates, impact reports and end of year reports for both internal and external purposes.
• Maintain effective relationships with stakeholders and project partners at a day-to day level.
• Work effectively with key partners, attend partnership meetings, and work collaboratively.
• Develop relevant information to promote and raise the profile of Volunteering Matters locally; and play an active role in identifying and developing new Business.

Skills

• An effective communicator with the ability to establish long-lasting, productive relationships.
• Strong interpersonal skills including an ability to enthuse and influence others.
• Ability to work in a self-managed team construct.
• Excellent organisational and time management skills.
• Strong advocacy skills
• Project management skills
• Self-motivated
• Team Player

Experience

• Practice of effective project management and the ability to meet set targets and deadlines.
• Ability to set and achieve high standards for self and others and to manage work performance effectively.
• Knowledge and understanding of effective monitoring and evaluation processes to capture impact and outcomes.
• Direct experience of volunteer management inclusive of recruitment, training, and supervision.
• Direct experience of planning and delivering training.
• Evidence of good administrative and IT skills and the ability to maintain project monitoring, administrative and financial records.
• knowledge and understanding of issues affecting people from diverse groups, backgrounds, and communities.
• Ability to assess risk and conduct out risk assessments.
• Practice of measuring and presenting impact

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications

Location

Home based however regular travel to Clackmannanshire, Scottish Borders and Dumfries and Galloway is required

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. The scope of our work may evolve, and appropriate adjustments will be reviewed and agreed with the post holder.

Volunteering Matters

Volunteering Matters use the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence and opportunity and ensuring young people can become change makers in their community, the impact that we make is great.

And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we’re a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.

We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside our business

Role Overview

Volunteering Matters is looking for a talented, dynamic and professional HR Administrator to join the small team. The right candidate would be someone who can work flexibly and demonstrate an understanding and commitment to our organisational values.

The post holder will help with the day to day running of the HR department. This role is an integral role as part of this busy HR team and will be the first point of contact for staff and managers of HR queries. The HR Administrator will be proactive, and customer focused in their approach and ensure to provide GDPR compliant service to the company and staff. The post holder will support in all lifecycle functions all the way from recruitment to the exit of staff members. The HR Administrator will report directly to the Head of Human Resources and be part of small, busy HR Team.

Benefits package: Pension, Unlimited annual leave, fully flexible working, cycle to work & season ticket loan.

As Delivery Leader, your role will be to develop and facilitate a high performing team that delivers inclusive and impactful volunteering and social action activities across Glasgow and the West of Scotland whilst meeting the needs of the communities that they are part of. You will be leading both the joint staff and volunteer team.

You will be the main point of contact for local commissioners, funders, and partners. You will be responsible for maintaining pre-existing relationships with partners and securing renewals, as well as discovering and creating potential new business and collaboration opportunities.

You will be trustworthy, respect your team members and promote a culture of collective accountability. As a Delivery Leader, you will play a leading role in ensuring that Volunteering Matters is an inclusive, happy, and rewarding place to work and volunteer.

Volunteering Matters is a national volunteering and social change charity. We harness the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.

By bringing people together, we aim to resolve some of society’s most complex issues and have a real impact in communities. From tackling social isolation and loneliness; improving health and wellbeing; building skills, confidence and opportunities; and ensuring young people can become change makers in their community.

And we won’t stop until everyone in the UK has the opportunity to thrive.

In April 2021, the Volunteering Matters family grew to include ProjectScotland, who work to support young people to get on in life, through the power of volunteering. We support young people, including those facing multiple barriers or disadvantage, to achieve positive outcomes for their future. We provide young people with personalised emotional and practical support, meaningful and supported volunteering opportunities through charity partners, and access to a reliable and positive Volunteer Mentor.

Role Purpose

We are looking for a talented, dynamic, and professional Youth Engagement Manager to join our team in the Highlands. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

You will directly support young people in the Highlands who have complex and challenging barriers that prevent them from achieving a positive pathway towards the next stage of their lives. Your support will include barrier identification and removal, one to one employability support such as help with CV writing, job search and interview preparation, and ensuring young people are volunteer ready and identify a suitable volunteering placement with them.

You will also work alongside colleagues in our Mentoring team, ensuring young people have the opportunity to benefit from a ProjectScotland Volunteer Mentor.

You will manage and develop our networks and relationships in the Highlands including within education, social work and employability teams, to secure referral pathways into our service. You will identify and build partnerships with charitable and not-for-profit organisations across the Highlands who will host volunteer placements.

One role covering Glasgow & the West of Scotland

One role covering the North and East of Scotland

Volunteering Matters is a national volunteering and social change charity. We harness the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK. By bringing people together, we aim to resolve some of society’s most complex issues and have a real impact in communities. From tackling social isolation and loneliness; improving health and wellbeing; building skills, confidence and opportunities; and ensuring young people can become change makers in their community. And we won’t stop until everyone in the UK has the opportunity to thrive.

In April 2021, the Volunteering Matters family grew to include ProjectScotland, who work to support young people to get on in life, through the power of volunteering. We support young people, including those facing multiple barriers or disadvantage, to achieve positive outcomes for their future. Over the past few years, ProjectScotland worked in collaboration with YouthLink Scotland, Young Scot, Scottish Government, young people across Scotland and many other local level partners to develop and publish the #YouthVIP recommendations.

It is clear that COVID-19 has increased the importance and relevance of the role of young people in volunteering, social renewal and civil society. As restrictions continue to ease, and we look to mitigate the impact of the pandemic on communities across Scotland, there are significant opportunities for young people to become more actively involved in volunteering and social action. Taking the #YouthVIP recommendations, partners will work with a specific and key focus for reimagining volunteering with young people and supporting organisations that have not previously been able to take an inclusive approach to involving young people at scale to recruit and support diverse younger volunteers effectively and safely.

Role Purpose

We are looking for two talented, dynamic, and professional Youth VIP Engagement Managers to join our team, working together and with partners to deliver ambitious outcomes geared toward embedding #YouthVIP recommendations across Scotland.

One role will have a focus on Glasgow and the West (including Glasgow city, Dumfries and Galloway, the Lanarkshire’s, and Ayrshire’s) and the other will focus on the North and East of Scotland (including Edinburgh, Lothian’s, Forth Valley, Tayside and the Highlands). The right candidates will be people who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

This role is an exciting opportunity which calls for the successful candidates to work directly with young people, to support their input and voice throughout, but also establish and maintain partnerships with National and local level partners such as the TSI network, individual TSI’s, Volunteer Scotland, and Local Authorities, working closely with their counterpart. Their work will contribute toward a partnership approach to ensure understanding the journey #YouthVIP has been on thus far, the recommendations, where there are areas for development within their area/organisation, and support training and a lasting plan for youth engagement and involvement going forward.

Volunteering Matters is a national volunteering and social change charity. We harness the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.

By bringing people together, we aim to resolve some of society’s most complex issues and have a real impact in communities. From tackling social isolation and loneliness; improving health and wellbeing; building skills, confidence and opportunities; and ensuring young people can become change makers in their community.

And we won’t stop until everyone in the UK has the opportunity to thrive.

In April 2021, the Volunteering Matters family grew to include ProjectScotland, who work to support young people to get on in life, through the power of volunteering. We support young people, including those facing multiple barriers or disadvantage, to achieve positive outcomes for their future. We provide young people with personalised emotional and practical support, meaningful and supported volunteering opportunities through charity partners, and access to a reliable and positive Volunteer Mentor.

Role Purpose

We are looking for a talented, dynamic, and professional Youth Engagement Manager to join our team in the Dundee, Tayside & Angus. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

You will directly support young people across Dundee, Tayside & Angus who have complex and challenging barriers that prevent them from achieving a positive pathway towards the next stage of their lives. Your support will include barrier identification and removal, one to one employability support such as help with CV writing, job search and interview preparation, and ensuring young people are volunteer ready and identify a suitable volunteering placement with them.

You will also work alongside colleagues in our Mentoring team, ensuring young people have the opportunity to benefit from a ProjectScotland Volunteer Mentor.

You will manage and develop our networks and relationships in the area, including within education, social work and employability teams, to secure referral pathways into our service. You will identify and build partnerships with charitable and not-for-profit organisations across the Highlands who will host volunteer placements.

Volunteering Matters is a national volunteering and social change charity. We use the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK. We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence and opportunity and ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

Since April 2021, the charity ProjectScotland is now part of the Volunteering Matters family. ProjectScotland support young people to get on in life, using the power of volunteering. We support young people, including those facing multiple barriers or disadvantage, to achieve positive outcomes for their future. We provide young people with personalised emotional and practical support, meaningful and supported volunteering opportunities through charity partners, and access to a reliable and positive Volunteer Mentor.

Role Purpose

We are looking for a talented, dynamic, and professional Youth Engagement Manager to join our team. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

You will support young people in Edinburgh aged 16-30 to get ready for the next stage of their lives using the power of volunteering. Young people will become active citizens through a volunteer placement with one of our local partners – a charity, social enterprise or not for profit organization. By taking part in volunteering, young people will achieve positive outcomes, improve their life chances and employability prospects. You will directly engage with young people through a 3 month structured and supported volunteering opportunity. The opportunity will be tailored to the individuals needs, goals and interests, and will be flexible to accommodate any barriers or challenges faced by the young person. The focus will be for the young person to use this placement as a stepping stone to a positive destination.

Your level of support will vary for each young person, but will include an action plan, and monitoring of progress on a regular basis. You will liaise regularly with the young person and the charity partner to ensure the placement is successful.

You will manage and develop our networks and relationships in Edinburgh, particularly in the South West and South East localities, in order to secure referral pathways into our service. You will identify and build partnerships with charitable and not-for-profit organisations who will host a variety of volunteer placements to suit young people who may have complex needs, barriers or challenges.

Finally, you will work alongside colleagues in our ProjectScotland Mentoring team, ensuring young people have the opportunity to benefit from a ProjectScotland Volunteer Mentor during and after their charity placement experience.

To find out more about the role, please download the Job Description & Person Specification below.

Volunteering Matters is a national volunteering and social change charity. We use the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence and opportunity and ensuring young people can become change makers in their community, the impact that we make is great.

And we won’t stop until everyone in the UK has the opportunity to thrive.

Since April 2021, the charity ProjectScotland is now part of the Volunteering Matters family. ProjectScotland support young people to get on in life using the power of volunteering. We support young people, including those facing multiple barriers or disadvantage, to achieve positive outcomes for their future.

We provide young people with personalised emotional and practical support, meaningful and supported volunteering opportunities through charity partners, and access to a reliable and positive Volunteer Mentor.

Role Purpose

We are looking for a talented, dynamic, and professional Youth Engagement Manager to join our team in Edinburgh and the Lothians. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

You will directly support young people who have complex and challenging barriers that prevent them from achieving a positive pathway towards the next stage of their lives. Your support will include barrier identification and removal, one to one employability support such as help with CV writing, job search and interview preparation, ensuring young people are volunteer ready and identifying a suitable volunteering placement with them.

You will work alongside colleagues in our Mentoring team, ensuring young people can benefit from a ProjectScotland Volunteer Mentor. You will manage and develop our partnerships in Edinburgh, West and East Lothian including with education, social work, and employability teams, to secure referral pathways into our service. You will identify and build relationships and networks with charitable and nonprofit organisations across these 3 areas who will host volunteer placements.

To find out more about the role, please download the Job Description & Person Specification below.

Volunteering Matters is a national volunteering and social change charity. We use the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence and opportunity and ensuring young people can become change makers in their community, the impact that we make is great.

And we won’t stop until everyone in the UK has the opportunity to thrive.

Since April 2021, the charity ProjectScotland is now part of the Volunteering Matters family. ProjectScotland gives

young people the chance to learn new skills and to get on in life through volunteering placements and mentoring opportunities.

Role Purpose

We are delighted to be working in a fresh initiative in partnership with Aberdeen City Council to support their “virtual school” initiative for care experienced young people, providing them and other young people in Aberdeen with opportunities to take part in volunteering placements and mentoring support as part of a pathway to improving their lives, and life chances.

We are therefore looking for a talented, dynamic and professional Youth Engagement Manager to join our team. The right candidate would be someone who can work flexibly and demonstrate an understanding and commitment to our organisational values. You will be leading the work to establish our presence in Aberdeen, working with the local authority education, social work, and employability teams to identify young people who might benefit from the programme and designing our contribution to the work.

This will require strong leadership, and the ability to build partnership, and collaborating positively to add value to existing provision.

As our Youth Engagement Manager, you will directly support young people with complex and challenging barriers to securing a positive pathway from school. This will include barrier identification and removal, supporting pre volunteering activity as well as volunteering placements in their local area. Young people will also be supported by a dedicated ProjectScotland volunteer Mentor, and post placement, your role will be to support a positive bridge to further employability programmes or opportunities.

You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across Aberdeen and the surrounding areas, building an effective presence within the third sector interface, and across its networks. You will create diverse, high-quality, structured volunteering opportunities with partner organisations, ensuring that volunteering roles reflect the needs and interests of young people. You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision.

To find out more about the role, please download the Job Description & Person Specification below.

Volunteering Matters is a national volunteering and social change charity. We use the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence and opportunity and ensuring young people can become change makers in their community, the impact that we make is great.

And we won’t stop until everyone in the UK has the opportunity to thrive.

Since April 2021, the charity ProjectScotland is now part of the Volunteering Matters family. ProjectScotland gives

young people the chance to learn new skills and to get on in life through volunteering placements and mentoring opportunities.

Role Purpose

We are delighted to be working in a fresh initiative in partnership with Aberdeen City Council to support their “virtual school” initiative for care experienced young people, providing them and other young people in Aberdeen with opportunities to take part in volunteering placements and mentoring support as part of a pathway to improving their lives, and life chances.

We are therefore looking for a talented, dynamic and professional Youth Engagement Manager to join our team. The right candidate would be someone who can work flexibly and demonstrate an understanding and commitment to our organisational values. You will be leading the work to establish our presence in Aberdeen, working with the local authority education, social work, and employability teams to identify young people who might benefit from the programme and designing our contribution to the work.

This will require strong leadership, and the ability to build partnership, and collaborating positively to add value to existing provision.

As our Youth Engagement Manager, you will directly support young people with complex and challenging barriers to securing a positive pathway from school. This will include barrier identification and removal, supporting pre volunteering activity as well as volunteering placements in their local area. Young people will also be supported by a dedicated ProjectScotland volunteer Mentor, and post placement, your role will be to support a positive bridge to further employability programmes or opportunities.

You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across Aberdeen and the surrounding areas, building an effective presence within the third sector interface, and across its networks. You will create diverse, high-quality, structured volunteering opportunities with partner organisations, ensuring that volunteering roles reflect the needs and interests of young people. You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision.

To find out more about the role, please download the Job Description & Person Specification below.

You will be home or office based. Post Covid-19 with the expectation to travel across Tayside and Highlands.

BAME Recruitment are working in partnership with Volunteering Matters to support the recruitment of Delivery Leaders based in Tayside and Highland.

About Volunteering Matters

Volunteering Matters is the UK’s leading volunteering charity that brings people together to overcome some of society’s most complex issues though the power of volunteering. They engage over 20,000 volunteers every year through more than 100 programmes across England, Scotland, and Wales.

They partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunity and ensuring young people can change.

Their local knowledge and energy is used to make action and progress, build stronger communities, and create a better future for all.

About the role

As a Delivery Leader, your role will be to develop and facilitate a high performing team that delivers inclusive and impactful volunteering and social action activities across Glasgow and West Scotland whilst meeting the needs of the communities that they are part of. You will be leading both the joint staff and volunteer team.

You will be the main leads for local commissioners, funders and partners. You will be responsible for maintaining pre-existing relationships with partners and securing renewals, as well as discovering and creating potential new business and collaboration opportunities.

You will be trustworthy, respect your team members and promote a culture of collective accountability. As a Delivery Leader, you will play a leading role in ensuring that Volunteering Matters is an inclusive, happy and rewarding place to work and volunteer.

About You

We would like to hear from you if you have experience of:

• Building, facilitating and managing high performing teams.

• Using the power of storytelling to evidence impact and influence stakeholders.

• Building effective relationships across organisations.

• Place based delivery and development.

• Managing external stakeholder networks.

• Reporting on projects, including budget management.

Together with:

• Willingness to empower volunteers to deliver local services.

• Previous management or leadership experience in the community.

You will be home or office based. Post Covid-19 with the expectation to travel across Glasgow and West Scotland.

BAME Recruitment are working in partnership with Volunteering Matters to support the recruitment of Delivery Leaders based in Glasgow and West Scotland.

About Volunteering Matters

Volunteering Matters is the UK’s leading volunteering charity that brings people together to overcome some of society’s most complex issues though the power of volunteering. They engage over 20,000 volunteers every year through more than 100 programmes across England, Scotland, and Wales.

They partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunity and ensuring young people can change.

Their local knowledge and energy is used to make action and progress, build stronger communities, and create a better future for all.

About the role

As a Delivery Leader, your role will be to develop and facilitate a high performing team that delivers inclusive and impactful volunteering and social action activities across Glasgow and West Scotland whilst meeting the needs of the communities that they are part of. You will be leading both the joint staff and volunteer team.

You will be the main leads for local commissioners, funders and partners. You will be responsible for maintaining pre-existing relationships with partners and securing renewals, as well as discovering and creating potential new business and collaboration opportunities.

You will be trustworthy, respect your team members and promote a culture of collective accountability. As a Delivery Leader, you will play a leading role in ensuring that Volunteering Matters is an inclusive, happy and rewarding place to work and volunteer.

About You

We would like to hear from you if you have experience of:

• Building, facilitating and managing high performing teams.

• Using the power of storytelling to evidence impact and influence stakeholders.

• Building effective relationships across organisations.

• Place based delivery and development.

• Managing external stakeholder networks.

• Reporting on projects, including budget management.

Together with:

• Willingness to empower volunteers to deliver local services.

• Previous management or leadership experience in the community.

Volunteering Matters is a national volunteering and social change charity. We use the unique power of volunteering to resolve some of the UK’s most pressing social issues. We have made a public commitment to “Keep the Promise” and we are thrilled to have received funding from The Promise Partnership.

The Promise Partnership is responsible for driving change demanded by the findings of Scotland's Independent Care Review. The review issued its vision for Scotland in February 2020, this was titled ‘The Promise' .

The Partnership works with all kinds of organisations to support shifts in policy, practice, and culture so Scotland can “Keep The Promise” it made to care experienced infants, children, young people, adults and their families - that every child in Scotland grows up loved, safe and respected, able to realise their full potential.

Role Purpose

As our Participation Manager you will lead to deliver organisational change in line with Scotland’s commitment to creating capacity in the ‘care system’ to Keep the Promise and provide holistic family support.

The role involves working across Volunteering Matters and ProjectScotland’s portfolio of programmes across Scotland. Working closely with a wide range of colleagues across our Delivery, Impact, HR and Comms teams, you will ensure that our projects and day-to-day practices align with the work and vision of the Promise and encorporate a rights based approach as now legislated in Scotland through the UNCRC.

You will also support our internal Diversity, Inclusion and Equality network.

You will audit and assess the organisations current delivery and development landscape - evaluating, facilitating, reflecting, and then implementing measures to ensure we live and breathe the values of the Promise. This includes internally within our organisation and externally across the communities we reach.

For further details about the role, please download the Job Description below or visit our website.