Shelter Scotland
Shelter Scotland

Charity registered in Scotland SC002327

Are you passionate about Housing and ending Homelessness?

Shelter Scotland helps half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure, one day, no one will have to turn to us for help.  We’re here so no one has to fight bad housing or homelessness on their own.


Closed vacancies
This vacancy has now closed

Empty Homes Partnership Officer

  • Full time
  • £31,923
  • Edinburgh
  • Closing 31st January 2020

Closing date: Friday 31st January at 11.30pm. Interviews: 24 February 2020.

Do you have a strong working knowledge of the housing policy landscape in Scotland and, ideally, familiarity with empty homes work? Then join Shelter Scotland as an Empty Homes Partnership Officer and you could soon be proactively supporting a Scottish Government funded project aimed at bringing long term empty properties back into use.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Part of an award-winning Communication & Policy Department, the Scottish Empty Homes Partnership (SEHP) aims to enable private sector empty homes to be brought back into use across Scotland. The Partnership achieves this via a mix of policy work, capacity building, training, best practice sharing and awareness raising with councils, community groups and others. It is also home to the national Empty Homes Advice Service - a public facing advice line that anyone can call for help or to report an empty home.

About the role

As Empty Homes Partnership Officer, you’ll be responsible for supporting the Scottish Empty Homes Officer Network - an established network of Empty Homes Officers working across councils in Scotland. We’ll also rely on you to work to maintain and develop new partnership links with others that have an interest in bringing empty homes back into use, including community groups, housing associations and third sector partners. Encouraging and influencing Councils to mainstream empty homes work within their existing service will be important too, as will gathering evidence on opportunities and barriers to bringing empty homes back into use. And, when it comes to setting out specific learning lessons and recommendations for future sector development, again, we’ll look to you to deliver.

About you

To succeed, you’ll need a relevant background and a real desire to help bring positive change to the Scottish housing landscape. You’ll also need a demonstrable track record of developing and delivering training and a proactive approach to analysing and sharing best practice. Strong communication skills, including the ability to influence others, is also required, together with commercial awareness, lots of initiative, great problem solving skills, the ability to work collaboratively and respect for others opinions.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

To find out more about the role and the benefits of working for Shelter Scotland please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Shortlist
This vacancy has now closed

HR Business Partner

  • Full time
  • £37,030
  • Sheffield or Edinburgh based with regular travel throughout England and Scotland
  • Closing 27th January 2020

Closing date: 27 January 2020 at 11:30pm

We're looking for an accomplished Human Resources professional with a firm grasp of employment law, to join us as a HR Business Partner and advise and support on People initiatives and complex HR issues.

Our People Directorate is responsible for developing and implementing people management objectives across Shelter and its trading company - STL. We also partner Shelter's various directorates and departments to ensure we provide tailored, pragmatic and robust people management solutions to business challenges. In particular, we support and advise our 1,250+ staff on employee relations issues and ensure HR policies and procedures are developed and evaluated. We also manage restructures and transfers, employee engagement, talent management, reward and recognition, staff development and recruitment, payroll processes, internal communications and volunteering. Put simply, you can expect plenty of challenges ahead.

About the role

As HR Business Partner, your role will involve partnering the organisation to understand business needs and advise on People initiatives that support the delivery of our business objectives. It will also involve working with other Business Partners in the wider People directorate to deliver cultural and structural change management initiatives that have been tailored for the needs of the business. Supporting the Head of HR Business Partnering in the continued development and delivery of a wider People plan will be important too, as will working with L&OD colleagues to create, deliver and evaluate training.

About you

To succeed, you'll need an HR qualification (ideally CIPD) or an equivalent level of experience that includes working at HR Business Partner/Senior HR Officer level within a charitable organisation. We'll also be looking for a strong understanding across a broad spectrum of HR specialisms & functions and a significant experience of HR legislation, consultation and change combined with proven experience of using data and insight to influence decision-making. You're proactive, customer-focused and what's more, you enjoy working collaboratively for the good of a business and are great at building a network of good relationships and developing a thorough understanding of an organisation, as well as the wider sector.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

Shelter helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Shortlist
This vacancy has now closed

Advice Plus Worker - Housing, Debt & Welfare Benefits

  • Full time
  • £23,239
  • Dundee
  • Closing 30th January 2020

Closing date: 30 January 2020 at 11.30pm. Interviews: Interviews: w/c 10th February 2020

Do you have proven experience of advice work, with a specific focus on housing issues and/or debt and/or welfare benefits? Then join us as an Advice Plus Worker and you could soon be providing vital advice and support to our clients in the Dundee area.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Shelter Scotland provides a free telephone Helpline and has advice and support Hubs located in Glasgow, Dundee, Aberdeen and Edinburgh, each offering a range of services including money and debt advice and legal advocacy and representation. This role will be part of our Advice + service which provides both advice and support to people who may have a range of complex problems that they need additional help to resolve.

About the role

As an Advice Plus Worker, you'll be providing advice and support focussing on homelessness prevention. This will involve conducting casework at hubs, outreach sites, clients' homes and over the telephone, agreeing their needs and identifying desired outcomes/actions. You'll also get the opportunity to undertake more complex cases, closely supported by a Senior Adviser or Manager. Contributing to local and national policy and practice development will be important too, as will representing clients at reviews, tribunals and appeals with relevant training provided if needed.

About you

To succeed, you'll need demonstrable relevant experience, a proactive, collaborative and client-focused approach, sensitivity to others' needs and the communication skills it takes to positively influence others. We'll also be looking for a flair for getting to the root of clients' underlying issues and persuading them to change their views. Someone who is happy to challenge the status quo when appropriate, you enjoy actively contributing new ideas and approaches too. What's more, you have good typing skills and are proficient using Microsoft Office applications and case management systems.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

Apply to be part of our advice team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Shortlist
This vacancy has now closed

Adviser – Housing, Debt & Welfare Benefits

  • Full time
  • £23,239
  • Dundee
  • Closing 30th January 2020

Closing date: 30 January 2020 at 11.30pm. Interviews: w/c 10th February 2020.

We are looking for a client-focused individual with experience of advice work with a specific focus on housing issues, money and debt and welfare benefits to join us as an Adviser and provide vital advice to our clients in the Dundee area.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Our advice and support Hubs located in Glasgow, Dundee, Aberdeen and Edinburgh provide a range of services, including money and debt advice and legal advocacy and representation. There are also support services in Glasgow, Dumfries and South Lanarkshire delivering housing support for vulnerable people and families who are homeless and a dedicated service working with Young Runaways in Tayside. In addition, we have services focussing on specific client groups such as prisoners, older people and veterans, as well as a free telephone helpline. This particular role is based at our Dundee hub.

About the role

As an Adviser, we'll rely on you to deliver a professional, impartial, pragmatic and outcome focussed service to our clients whilst working to Shelter Quality Standards. Day-to-day, you'll be providing advice on all areas of housing law, homelessness, money and debt and welfare benefits and specialist casework related to these areas. You'll also get to undertake work on aspects of complex advocacy cases. Contributing to local and national policy and practice development will be important too, as will representing clients at reviews, tribunals and appeals, with relevant training provided if needed. Conducting initial interviews, agreeing clients' needs, writing case plans and keeping accurate records - all are part and parcel of this interesting and varied role.

About you

To succeed, you’ll need demonstrable relevant experience, a proactive, collaborative and client-focused approach, sensitivity to others’ needs and the communication skills it takes to positively influence others. We’ll also be looking for a flair for getting to the root of clients’ underlying issues and persuading them to change their views. Someone who is happy to challenge the status quo when appropriate, you enjoy actively contributing new ideas and approaches too. What's more, you have good typing skills and are proficient using Microsoft Office applications and case management systems.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Shortlist
This vacancy has now closed

Senior IT Infrastructure Engineer

  • Full time
  • £37,000 – £42,000
  • Edinburgh or Sheffield
  • Closing 10th February 2020

Closing date: Monday 10th February 2020 at 11.30pm

Do you have proven experience of implementing and maintaining technical solutions for use across an organisation and an enthusiasm for learning new skills? Then join Shelter as Senior IT Infrastructure Engineer and you could soon be playing a vital role at the heart of our IT Operations team.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

About the role

Our IT Service Delivery function works to ensure Shelter's software, systems and infrastructure remain available, flexible and secure. Within this team, IT Operations maintains and develops our end user environment and infrastructure - and it's here that we need your expertise. Your primary challenge will be to support and assist with the professional delivery of our private and public-facing server and network infrastructure, ensuring it remains reliable, secure and fit-for-purpose. However, we'll also rely on you to manage, resolve and provide technical escalation for highly complex support issues, or those that require specialist knowledge. Keeping abreast of emerging IT technologies will be important too, as will making recommendations and implementing security and feature enhancements.

About you

To succeed, you'll need experience of managing major updates and the replacement or commissioning of new services. You'll also need to have worked with Windows server Azure deployments and, ideally, some LAMP stack deployments, though not essential. An awareness and understanding of best working practice around information and technology security is important too, while it goes without saying that you have great problem solving skills. Comfortable working as part of team and independently, it is anticipated that some tasks may fall outside of your prior experience, so you'll also need to be keen to learn and develop. A practicable knowledge of data-driven web applications would be desirable but not essential.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

Apply to join our IT Operations team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Shortlist
This vacancy has now closed

Community Organiser

  • Full time
  • £29,161
  • Edinburgh
  • Closing 1st March 2020

Do you have experience of using community organising approaches or working in a charity, political or social campaigning environment? Then join Shelter Scotland as a Community Organiser and you could soon be bringing about positive change in the local community for people affected by the housing crisis in Scotland.

A home is a fundamental human need, as essential as education or healthcare. Yet tens of thousands of people across Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, talented individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Campaigning, organising, influencing and working in local communities is critical to all that Shelter Scotland does. This includes running national and local campaigns, influencing politicians and working to build a network of active and motivated campaigners in our communities. Community Organising differs significantly from one off charity campaigning. It’s a process that seeks to put power in the hands of the people affected by a social injustice or societal problems. And, it's a process that you’ll be at the heart of.

About the role

Developing local community responses to the housing emergency in and around Edinburgh is the challenge. Your focus will be on building up local housing activism to bring about positive change. You’ll do this by building strong new local relationships and develop active local campaign groups. Developing local knowledge and working to a community organising plan in collaboration with the teams in our Edinburgh hub and across Shelter Scotland will be key, as will delivering workshops and motivating and supporting others to get involved. Understanding the local dynamic, identifying opportunities and managing projects – all are aspects of a role that will see you seek to increase the number of people and organisations we are working with, empower local communities to take forward a range of housing campaign activity and be part of the movement for change.

About you

You have experience in third sector community organising or relevant political activism/campaigning, you have a good understanding of local political and policy-making systems and how to influence them. You also have the ability to train and support local activists to build leadership, coupled with other core organising and community campaigning skills. Comfortable representing an organisation to a range of external stakeholders using your strong communication, influencing and negotiating skills, you have some project management experience too. And, while housing and homelessness working experience isn’t essential, you’ll need a passion for Shelter Scotland’s issues, an enthusiastic and creative approach, lots of self-motivation and the desire to take this issue forward by working on campaigns and making it a local priority.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

Shortlist
This vacancy has now closed

Top job! Director, Shelter Scotland

  • Full time
  • TBC
  • Edinburgh with frequent travel to London and other locations in Scotland
  • Closing 2nd March 2020

Do you have what it takes to operate as a strategic leader in a complex high profile organisation? And a genuine desire to play your part in addressing a social cause that affects thousands of people and families? Then join us as Director, Shelter Scotland and you could soon be the driving force behind our continued journey aimed at tackling Scotland’s housing emergency.

Shelter Scotland has been the key voice in getting social house building back to the top of the political agenda. As well as persuading the Scottish Government to take action against the Bedroom Tax, we’ve campaigned successfully for a major reform of the Private Rented Sector too. We’re now entering the crucial implementation phase of an ambitious three year strategy that’s set clear and bold goals to be achieved in a complex and turbulent environment. This career-defining opportunity will see you help us make a major impact for social justice with individuals, within communities, and across Scotland.

About the role

You’ll regularly liaise with other Executive Leadership team members to ensure Shelter’s strategy is implemented in Scotland in a way that takes account of the national legislative, policy and societal context. You’ll also be instrumental in helping to model the behaviours needed to achieve our strategy, and encourage others to do the same. Acting as our key national spokesperson in the media, with government ministers, senior civil servants, funders etc., you’ll also have a telling input into our campaigning, fundraising and media activities and help ensure the long-term financial sustainability of Shelter Scotland and Shelter as a whole.

About you

Someone who can bring leadership, partnership, innovation and a real passion for the cause, you are comfortable both dealing with change, and bringing it about. You also have the communication skills to represent us in the media and liaise with a wide range of key stakeholders. A proven ability to oversee the strategic development of effective, high quality, innovative services that make a real difference to clients is important too, as is the confidence to act as an advocate within high-level networks and proactively identify fundraising opportunities.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

A full Job Description is available for download below.

Shortlist
This vacancy has now closed

Senior Manager – Trusts and Foundations

  • Full time
  • £37,030
  • Edinburgh
  • Closing 23rd February 2020

Closing date: 23rd February 2020 at 11.30pm

Interviews: 2nd or 3rd March 2020

If the opportunity to lead and grow Shelter Scotland’s Trusts & Foundations programme sounds like the kind of challenge you'd relish, then join us as a Senior Manager. We’ll provide the infrastructure, the strategy and the rewards, including flexible working. All you need to bring is knowledge of fundraising best practice across trusts and lottery disciplines and proven experience of achieving ambitious income generation targets.

Shelter’s Income Generation team is primarily London-based. This challenging role however, will be based in Shelter Scotland’s Edinburgh office, with a reporting line into the Head of Trusts and Foundations, based in London. Collectively, the team will raise close to £40m to support Shelter’s work across a diverse range of income streams, including Retail, Individual Giving, Community & Events and High Value Partnerships, which incorporates Trusts & Foundations.

About the role

Your challenge? To act as an external face for the charity and meet agreed annual and long-term financial targets by cultivating high value partnerships with UK and Scottish grant-makers to fund Shelter’s work in Scotland. You’ll also work closely with our Directorate Leadership Team to develop compelling and strategic funding propositions and ensure the high quality stewardship of all trust and lottery donors. Finding opportunities to deepen partnerships and secure new grants that could transform our income base will be important too. And, as well as line managing a fundraising manager, you’ll need to foster a collaborative and results-focused working ethos by providing effective management and support to the Trusts and Foundations Manager who’s also based in Edinburgh.

About you

You’ll need strong commercial awareness and good knowledge of the Trusts market. You’ll also need the ability to quickly develop an understanding of how to position Shelter as a partner for major grant-makers. Adept at building and managing complex and high-value customer and internal relationships, you have some line management experience too. What’s more, you’re proactive, creative and innovative, with the ability to respond positively to change and a willingness to challenge the status quo and introduce new ideas when appropriate.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

To find out more about the role and the benefits of working for Shelter Scotland please visit our website. Apply to be part of our Income Generation team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Shortlist
This vacancy has now closed

Senior Policy Advocacy Officer

  • Full time
  • £31,923
  • Edinburgh
  • Closing 1st March 2020

Do you have proven experience of devising, managing and leading successful housing policy and research activity to influence Scottish or UK political institutions? Then join Shelter Scotland as our Senior Policy Advocacy Officer and you could soon be playing a vital role in helping us continue to tackle the root causes of Scotland’s housing emergency.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, talented individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Our Campaigns and Policy Team is part of Shelter Scotland’s Communication and Policy function. It is responsible for developing policy positions and campaigns on housing and homelessness issues and engaging with partners, decision-makers and our supporters who are critical to the success of our campaigns. As well as formulating proposals for policy change and responding to Government policy initiatives, we work closely with Shelter Scotland services and other teams such as Marketing, Communications and Digital.

About the role

This is a high-profile policy role which will be championing and driving forward policy development, project management and stakeholder engagement, as well as overseeing the delivery of our policy, advocacy and engagement activity across Scotland. For example, during this fixed-term contract you will be instrumental in helping to deliver a significant Shelter Scotland housing campaign and you will also help create a high-profile and effective housing manifesto for the run up to the 2021 Scottish Parliament election.

You will liaise with our four community hubs and other advice and support services to monitor local policy issues emerging from our services. You will responding to local policy and political agendas and developing new policy ideas, campaigns and solutions at a national and local level. Creatively designing new policy, as well as writing and overseeing the development of high-quality think pieces, briefings, content for social media, videos, consultation responses and reports will also be part of your job. You will be line managing two Policy Advocacy Officers.

About you

You’re someone with proven housing policy experience who can hit the ground running. You have an excellent understanding of Scotland’s public policy scenes, including a detailed working knowledge of the Scottish Government, and knowledge of the Scottish Parliament and Committee processes would be useful too. You’re familiar with how public policy is made, influenced and shaped, and are great at evaluating and reporting on the subject. Producing high impact written and verbal policy communication to influence decision makers and persuade key stakeholders will be part of your skill set. You will have some experience of managing a small team and motivating them to produce work to a high standard to maximise the impact we have.

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

Shortlist
This vacancy has now closed

Advisers– Housing, Debt & Welfare Benefits

  • Full time
  • £23,239
  • Edinburgh
  • Closing 18th March 2020

We are looking for client-focused individuals with experience of advice work with a specific focus on housing issues, money and debt and welfare benefits to join us as Advisers and provide vital advice to our clients in the Edinburgh area.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Our advice and support Hubs located in Glasgow, Dundee, Aberdeen and Edinburgh provide a range of services, including money and debt advice and legal advocacy and representation. There are also support services in Glasgow, Dumfries and South Lanarkshire delivering housing support for vulnerable people and families who are homeless and a dedicated service working with Young Runaways in Tayside. In addition, we have services focussing on specific client groups such as prisoners, older people and veterans, as well as a free telephone helpline. This particular role is based at our Edinburgh hub.

About the role

As an Adviser you’ll provide advice on all areas of housing law, homelessness, money and debt and welfare benefits and specialist casework related to these areas. You'll also get to undertake work on aspects of complex advocacy cases. Contributing to local and national policy and practice development will be important too, as will representing clients at reviews, tribunals and appeals, with relevant training provided if needed. Conducting initial interviews, agreeing clients' needs, writing case plans and keeping accurate records - all are part and parcel of this interesting and varied role.

About you

To succeed, you’ll need demonstrable relevant experience, a proactive, collaborative and client-focused approach, sensitivity to others’ needs and the communication skills it takes to positively influence others. We’ll also be looking for a flair for getting to the root of clients’ underlying issues and persuading them to change their views. Someone who is happy to challenge the status quo when appropriate, you enjoy actively contributing new ideas and approaches too. What's more, you have good typing skills and are proficient using Microsoft Office applications and case management systems.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

Shortlist
This vacancy has now closed

Top job! Communications Manager

  • Full time
  • £37,030
  • Edinburgh
  • Closing 28th April 2020

Are you a strategic communicator with experience of managing and motivating a communications team and a proven ability to innovate and enthuse others to join you on the journey? Then join Shelter Scotland as Communications Manager and you could soon be playing a vital role in helping Shelter Scotland get the message out as we continue to tackle the root causes of Scotland’s housing crisis.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

About the role

Our award winning Communications team promotes Shelter Scotland’s brand and leads our public campaigning and digital communications to achieve change for those that do not have a safe, secure or affordable home in Scotland. Your challenge will be to head up that team and take responsibility for the communications we produce, in order to raise the profile of both the cause and the charity. As well as developing and delivering communications strategies that will drive our objectives forward, we’ll rely on you to provide strategic direction for all communications connected to our work. And, when it comes to identifying opportunities to position us as a thought leader or highlight our strategic messages, driving our media work or working with those with lived experience to help them tell their story, again, we’ll count on you.

About you

With a relevant degree or equivalent experience in communications, you’re creative, innovative and commercially aware and have an excellent understanding of digital media and traditional channels, plus a passion for using them. You’re an excellent copywriter and editor too – a natural at capturing and refining key messages. The ability to relate to, and communicate effectively with, diverse stakeholders and audiences is also important, while knowledge of the communications and political context of Scotland would also be useful. Someone who responds positively to change, you’re not afraid to challenge the status quo and introduce new ideas when appropriate. What’s more, you lead by example, have an adaptable approach and are committed to achieving results for our cause.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

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This vacancy has now closed

Top job! Assistant Director – Shelter Scotland

  • Full time
  • £60,000
  • Flexible – can be home based but requires considerable travel around Scotland*
  • Closing 21st June 2020

Do you have extensive experience in managing operations at a senior level in the voluntary or public sector? Do you have experience of community development and working with partners to develop new services and initiatives that bring the voice and experience of service users to the fore? Do you have a desire to play a unique role within a high profile campaigning organisation that’s focused on driving change? Then join Shelter Scotland as Assistant Director and you could soon be responsible for leading and managing the services we provide in order to tackle Scotland’s housing crisis.

Shelter Scotland has been changing lives since 1968. Through our national network of services, including our website and telephone helpline, we provide vital advice and support to people in housing need across the country. We operate four community hubs in Edinburgh, Glasgow, Dundee and Aberdeen which work with local communities and stakeholders to identify and take action on local housing issues. We’ve also got an ambitious three year strategy in place that’s set clear and bold goals to be achieved in a complex and turbulent environment, so now is the ideal time to seize this career-defining opportunity that will see you drive change to our services across Scotland.

About the role

We’re proud of the services we provide, but we want them to be even better in the future. We want to enthuse and energise local communities and stakeholders to drive change according to the priorities of local people. This role won’t just be about leading and managing our services, it will also be about taking responsibility for a wide range of associated activities. As a key member of our Executive Leadership Team, you’ll help implement organisation wide initiatives, including a culture development programme. We believe change is possible. We know that in every area where we work, people are deeply concerned about the housing emergency. Our role is to empower and inform people so that together we achieve more than any of us could do alone. You’ll be instrumental in helping make that happen.

About you

As well as proven operational management experience and project/change management skills gained at a senior level, you must be able to demonstrate a flair for innovation when creating or developing community services and the ability to work collaboratively and cooperatively to improve and sustain change outcomes. You must also relish the challenge of making sure that the voice and experience of people who use our services is brought to the fore and that local communities have a real say in how services and campaigns are designed and delivered. What’s more you have the confidence and communication skills it takes to be a spokesperson and ambassador for Shelter and represent us externally as required.

* Because of the wide remit of this role, it involves considerable travel around Scotland and you will be expected to spend at least part of each week in Edinburgh.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

To find out more about the role and the benefits of working for Shelter Scotland please visit our website.

Apply to be part of our Operations team and be the change you want to see in society.

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