A new opportunity has arisen within RFEA - The Forces Employment Charity for a highly motivated Employer Relationship Manager for Scotland to join its dedicated Employment Team embedded within the Career Transition Partnership (CTP). The role, based in Edinburgh, is principally to source and secure suitable vacancies and vocational opportunities for HM Forces Service Leavers (SLs) resettling through the CTP and to develop, secure and manage relationships with employers across the Scotland Region.

Principal Responsibilities:

• Develop and implement an intelligence led, regional employer engagement strategy which links key regional employer job opportunities with the career requirements of all SLs. These should include full-time appointments, part time appointments, work experience placements, suitable self-employment and vocational opportunities.
• Proactively market the transferrable skills and experience of all SLs to potential employers, particularly potential regional key accounts.
• Work with employers across industry sector networks to determine future skill and talent pipeline requirements. Work with Key Accounts staff and regional CTP staff to integrate these into the CTP Transition, Training and Employment Support strategy.
• When required, manage the End to End (E2E) process for specialist key account employer recruitment campaigns focused in the region.
• Manage the relationship with key regional CTP stakeholders, including:
  • Regional employment organisations.
  • County and Local Council Armed Forces Champions.
  • MOD stakeholders – including Defence Relationship Managers (DRM), Reserve Forces and Cadet Association (RFCA), Regional Employer Engagement Director (REED) and Regional Army Brigade Transition Staff.
  • Department of Work and Pensions (DWP) regional Armed Forces Champions.
• Work closely, co-ordinate, liaise and provide employer engagement related support (when requested and when appropriate) to the affiliated:
  • CTP Regional Resettlement Centre (RRC).
  • Regional CTP Assist Specialist Employment Consultant(s).
  • CTP Future Horizon Employment Advisor(s).
  • RFEA Ex-Forces Employment Advisors (supporting Veterans).
  • Officers Association Scotland regional employment staff.
• Maintain strong links with existing regional SME employers who have traditionally supplied appropriate jobs for SLs under CTP.
• Ensure all regional employer contacts are encouraged to register, enter and manage their own vacancies on the CTP web site.
• Maintain accuracy and integrity in all interactions with the CTP BMS (ADAPT), ensuring timely recording of own employer engagement activity.
• Share information on regional training opportunities with CTP Training and the Preferred Supplier (PS) Manager, especially those opportunities leading to jobs.
• When required, support the Key Account Manager in the management of any high profile, national and specialist employer recruitment campaigns.
• Promote and assist with the organisation of CTP Regional Employment Fairs, Sector Briefs, Company Insight Events and Brigade Transition Fairs - in conjunction with the relevant CTP RRC.
• Provide regular input to employment reports and CTP publications.
• When required, liaise with key regional Manpower offices in order to source regional employment opportunities that may be suitable for SL.

Personal Specification

Essential

• Self Starter
• A comprehensive understanding of recruitment and industry intelligence, including the regional job market and vocational training, job matching, and selection.
• Proven track record of initiating and managing high-level and influential external relationships.
• Ability to deliver outputs against demanding schedules and work to a set of Performance Indicators (PIs).
• Strong presentation and all round communication and negotiation skills.
• Strong organisational skills and experience of managing and working in a team.
• Experience of using and exploiting advanced business management systems.
• Ability to analyse data and clearly present findings.

Desirable

• Certificate in Recruitment Practice or equivalent (Training will be provided)
• Experience of marketing, PR and customer liaison.
• An empathy with and good understanding of Armed Forces personnel and their employability.

This is a permanent position with a competitive salary package of £30,000 to £31,000, depending on experience, plus employment benefits.

RFEA is looking for a highly motivated Employment Advisor (Community) to join its Career Transition Partnership (CTP) Future Horizons team in Scotland. The principal role will be to provide high quality vocational advice and guidance to people leaving the UK Armed Forces to ensure they find appropriate and sustainable employment. Ideally the role will be based in Edinburgh, however working remotely from other locations within Scotland will be considered.

Person Specification

The successful applicant will have an impressive track record of delivering high quality employment support and guiding and advising people from all age groups. They will have a strong customer focus and be capable of working independently to targets and deadlines. Strong communication and organising skills, knowledge of the local employment market, training and adult education opportunities are essential. Experience or knowledge in using a Client Relationship Management System is essential. NVQ Level 4 in Information, Advice & Guidance is highly desirable. The applicant must hold a full UK driving licence and have sole access to a vehicle.

Principal Responsibilities

• Manage a caseload of referred Early Service Leavers (ESL) and 'At Risk' Service Leaver (SL) clients who have settled in the relevant regional area.
• Work to and exceed the KPI set for the CTP contract.
• In accordance with the CTP Future Horizons Client Case Management Overview (CCMO), provide careers, training and employment advice and guidance to referred individuals.
• Work remotely with ESLs and referred "At Risk" SLs to agree individual resettlement and career plans including.
• Ensure any employment, training and vocational opportunities sourced are fed into the affiliated regional Employer Relationship Manager (ERM) to ensure a joined up, seamless CTP employer engagement approach.
• As required, provide in work support to ensure individual employment outcomes are sustainable.
• Work with the CTP Future Horizons Consortium and affiliated partners (including local housing, welfare, and Veterans Welfare Service) to put in place referral routes and support plans for ESL and referred "At Risk" SLs with complex multifaceted challenges. Liaise with the Central Support Team (CST) staff on a regular basis regarding ESL and referred "At Risk" SL information and process.
• Work with CTP Employment Staff to effectively deliver, further develop and market the CTP Future Horizons programme within and outside the CTP construct.
• When required, remotely interview ESLs referred to the programme, assessing any immediate risks, providing information about the benefits of the programme and encourage opt in.
• Conduct an initial needs assessment (remotely) on each individual referred, in accordance with the programmes CCMO.
• Identify, engage, broker and liaise with the relevant support agencies within the CTP Future Horizons Consortium when immediate risks are identified.
• Agree a personal communications plan with the client.
• Ensure all programme consent forms are signed and understood by referred individuals

This is a Full Time Permanent position (35 Hours Per Week). A Competitive Salary package of £26,000 to £27,500 plus benefits depending on experience. Job satisfaction is guaranteed.