Charity registered in Scotland SC007658
Blackwood provides quality housing and services for families throughout Scotland. We currently have around 1500 houses in management to suit a range of varying needs. Our overall aim is to offer independence, choice and control in inclusive communities through quality housing and related services.
As an award-winning innovative care provider, we support the elderly and people living with physical disabilities and long-term conditions across Scotland. We pride ourselves on our knowledge and passion for delivering complex care, making sure that our customers receive high quality care services that can range from visiting a few hours a week to several daily visits.
We deliver our vision of helping our customers live their life to the full through the hard work and dedication of our Support Workers who provide our customers with a wide variety of assistance such as personal hygiene, dressing, medication prompts and light household chores in line with their personal support plans.
Blackwood are currently looking for Support Workers to join our Care Services teams to support our customers living in their own homes in the community and/or in our Care Homes. We operate care services in Aberdeen, Dundee, Perth & Kinross, Edinburgh, Stirling, Lanarkshire, Glasgow, Ayrshire and Inverclyde.
Don’t worry about having any previous care experience, we provide comprehensive training and development opportunities to help you become a great carer!
Our main priority for this job role is to find people who can show our values and behaviours. These are:
The ideal candidate must have:
…Could this be you?
Blackwood offers a range of employee benefits, including:
o “It is hugely rewarding to see the benefit that regular contact and connection, using technology, can have on the confidence and progression of customers”
o “There will always be someone there at the National Responder Service, no matter what time of day or night it is…we are here 365 days of the year”
…This has intrigued me – tell me more!
The Edinburgh TEC Responder Service
Blackwood’s new and growing Edinburgh TEC Responder Service offers a range of options for people who need support both during the day and at night using our award-winning CleverCogs technology, which has played a pivotal role in keeping our customers connected both before and during the Covid-19 outbreak. Each customer has their own digital tablet device to use the service which can include connecting with families, carers and hobbies online. Soon to operate 24/7 from our base in Edinburgh, our TEC Responder Team will respond to calls activated by customers, all of whom live in their own homes with varied care and support needs. This can range from mental health and wellbeing issues, alcohol and substance misuse and long-term conditions such as epilepsy, COPD and multiple sclerosis.
The Support Worker (Digital Services) role
We are on the lookout for part-time Support Workers to work within our Edinburgh TEC Responder Service, coming onboard at a critical time as we look to expand the service from providing overnight support to 24/7. You will be at the frontline of responding to calls activated by customers through their TEC equipment which can include wearable technology, non-intrusive sensors and home activity monitoring devices, being able to implement safe and personalised solutions to calls handled through video conferencing technology. There could be calls that require a physical response where assistance with personal care and hygiene may be required in the customer’s home.
We need our team to be able to triage and de-escalate, supporting customers out of situations that may have occurred and to provide reassurance. As a result, you’ll be responsible, trusting and able to deal with a wide range of scenarios, taking a person-centred approach at all times. We also want to see a passion for and experience in using digital technology and confidence to promote a culture of digital inclusion and participation for our customers and their families.
Our Employee Benefits package
Our people are our greatest assets and we have been in awe of the fantastic work all our teams have continued to provide to our customers during the Covid-19 pandemic. As a result, we provide: