Govanhill Housing Association provides a comprehensive range of services focused on the needs of tenants and owner occupiers in the Govanhill and Merrylee communities. We carry out acquisition and improvement of tenemental stock as well as delivering a new build programme. We work closely with our subsidiary company, Govanhill Community Development Trust, whose community development and regeneration services complement our own role as a social landlord.

We are seeking to appoint an experienced individual to join our Tenancy Services Team and lead a team that specialises on welfare rights matters. As Financial Wellbeing Co-ordinator you will manage a team of staff and lead, motivate, and inspire them to deliver outstanding performance and value for money services. You will be focused on providing assistance and information to ensure tenants and residents understand entitlement to welfare benefits and get the assistance they need to maximise their income.

You will develop and deliver our wider financial inclusion objectives; working alongside other teams to support income maximisation including to reduce/prevent rent arrears, supporting the sustainment of tenancies and challenging poverty.

It is expected that the post holder will be experienced in all aspects of welfare/benefits and appeal tribunals.

You will be an excellent communicator and have an ability to deal with people from a variety of backgrounds explaining complex benefit related matters to customers in an easy to understand manner.