South Seeds is looking for a ‘can do’ individual who is familiar with Glasgow’s Southside to join our energy team for 3 days a week. This post requires someone who is confident and kind when working with the general public. We can provide training in energy awareness but it is important that candidates are confident with numbers.

Project aims:

To support residents of Govanhill, in particular the most vulnerable gain control of their energy at home. The project will provide impartial advice on energy efficiency, fuel bills and fuel poverty. Residents will be supported to take achievable actions following face to face meetings at South Seeds office and where required, home visits to take meter readings or demonstrate heating controls.

Scope of the job

• Report to senior energy officer
• Maintain integrity of face to face energy advice service
• Organise and participate in community engagement opportunities
• Maintain the appointments dairy
• Carry out data collection for evaluation and monitoring
• Promote all South Seeds services and opportunities

Duties and key responsibilities

• Provide a non-judgmental energy advice service for vulnerable residents. And in doing so, support residents to understand their bills, access the warm home discount, make complaints, manage energy debt and sort out key and card problems.
• Promote the energy service through co-organising and delivering a programme of regular engagement opportunities such as: meetings and events for residents and stakeholders in the area
• Work face to face with clients to empower them to solve their energy problems. This may include: visiting their home to read the meter, explaining a bill fully or demonstrating heating controls.
• Keep up-to-date with the energy saving support available, the eligibility criteria of energy efficiency schemes and fuel poverty payments
• Produce factsheets and promotional material where necessary.

South Seeds is recruiting for a part time energy officer to work at South Seeds on Victoria Road.

Responsible for

Supporting the senior energy officer to deliver this programme. Support the South Seeds team to engage residents in all projects.

Scope of the job

• Reports to senior energy officer
• Maintain integrity of face to face energy advice service
• Organise and participate in community engagement opportunities
• Develop and maintain relationships with partners
• Carry out data collection for evaluation and monitoring
• Promote all South Seeds services and opportunities

To find out more about the role, please download the Application Pack below.