As the charitable subsidiary of West of Scotland Housing Association (WSHA), Willowacre Trust’s overarching aim is to tackle social and economic disadvantage and impact on tenancy sustainment within the communities served by WSHA. We want a staff team and Board that shares our values and puts customers at the centre of service delivery.

Our staff are at the heart of our business and we support them to be their best which is demonstrated with 84% of staff saying Willowacre Trust and WSHA is a good place to work.

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, or religion or belief. We are particularly interested to hear from applicants with a disability, or from a black, asian or minority ethnic background.

Disabled applicants who meet the essential criteria will, where possible be granted an interview under the Disability Confident scheme.

We are committed to achieving high standards of quality in recruitment and to ensuring that our appointments are made solely on the basis of merit and that you are treated in a fair and equitable manner.

We are looking for a new Community HUB Coordinator who shares our values and will use them to guide the way they work on a daily basis. You will be accountable to our Community Services Manager.

The post-holder will play a key role in ensuring the management, development and smooth operation of Barrowfield Community Centre, MUGA and play park. Working closely with colleagues and external partners the Community Hub Coordinator will ensure that the Community Centre is a vibrant, well managed facility, with a wide range of activities, groups and events for the benefit of local people, anchor tenants and those booking community spaces

You should:

• Have experience of managing a Community Centre and ensure the effective day to day operation for the benefit of the community, anchor tenants, external organisations and other users of the building
• Ensure effective maintenance of the building, grounds and play areas- including repairs and supervising contactors and others regarding work in the building
• Have good Literacy and numeracy skills with the ability to collate and analyse information, maintain written records and write reports

As the charitable subsidiary of West of Scotland Housing Association (WSHA), Willowacre Trusts overarching aim is to tackle social and economic disadvantage and impact on tenancy sustainment within the communities served by WSHA. Our values (respect, inclusive, integrity, improvement and support) shape how we act, our decisions and the services we provide.

Our staff are at the heart of our business and we support them to be their best which is demonstrated with 84% of staff saying WSHA is a good place to work. We provide a friendly, inclusive environment and dependent on the role - the flexibility of a hybrid model of working (mix of home and office). Staff also benefit with a generous holiday allowance of 40 days. We know that to deliver outstanding customer service, we must ensure our staff are happy, healthy and motivated and we put a strong focus on staff wellbeing which is reflected with our gold accreditation for Healthy Working Lives. All staff also have free access to a comprehensive Employee Support Service.

Inclusive Employer

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, or religion or belief. We are particularly interested to hear from applicants with a disability, or from a black or minority ethnic background.

Disabled applicants who meet the essential criteria will, where possible be granted an interview under the Disability Confident scheme

We are looking for a new Older People’s Coordinator who shares our values and will use them to guide the way they work on a daily basis. You will be accountable to our Support Services Officer.

You will proactively assist in supporting, promoting, developing and delivering a wide range of Older People’s Services within the communities in which West of Scotland Housing Association operate. Assist in accessing grant funding and generated income streams, directly work with tenants and communities to develop and implement projects and liaise with partner organisations

You should:

• Have excellent interpersonal and engagement skills, with the ability to communicate effectively at all levels

• Have the ability to write reports, collate statistics and implement a robust monitoring and evaluation framework

• Be able to develop and maintain effective monitoring and evaluation frameworks to meet project reporting needs within agreed timescales

• Be able to support the recruitment, training and development of staff, students and volunteers

As the charitable subsidiary of West of Scotland Housing Association (WSHA), Willowacre Trusts overarching aim is to tackle social and economic disadvantage and impact on tenancy sustainment within the communities served by WSHA. Our values (respect, inclusive, integrity, improvement and support) shape how we act, our decisions and the services we provide.

Our staff are at the heart of our business and we support them to be their best which is demonstrated with 95% of staff saying WSHA is a good place to work. We provide a friendly, inclusive environment and dependent on the role - the flexibility of a hybrid model of working (mix of home and office). Staff also benefit with a generous holiday allowance of 37 days and the option to work flexibly. We know that to deliver outstanding customer service, we must ensure our staff are happy, healthy and motivated and we put a strong focus on staff wellbeing which is reflected with our gold accreditation for Healthy Working Lives. All staff also have free access to a comprehensive Employee Support Service.

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, or religion or belief. We are particularly interested to hear from applicants with a disability, or from a black or minority ethnic background.

Disabled applicants who meet the essential criteria will, where possible be granted an interview under the Disability Confident scheme

We are looking for a new Money Advice Worker who shares our values and will use them to guide the way they work on a daily basis. You will be accountable to our Housing & Community Services Teams.

The Money Advice Worker will offer support to people in need of money and debt advice who are residing in the communities served by West of Scotland Housing Association. The Money Advice Worker plays an integral role in our offer of support and will be expected to embrace taking a holistic approach to supporting customers

You should:

• Be able to provide money management, debt and budgeting advice services to tenants individually and in group settings, including online banking, household bills, understanding financial liability and price comparisons.
• Have a flexible and methodical approach to organising and prioritising a high-volume caseload through effective time management
• Have a good understanding and ability to assist customers onto repayment programmes, including negotiating and liaising with creditors on customer’s behalf. Make appropriate referrals to specialist agencies for Protected Trust Deeds, Bankruptcy and the Debt Arrangement Scheme and any other appropriate debt solutions

We are looking for a new Community Worker for our Thriving Places project who shares our values and will use them to guide the way they work on a daily basis. You will be accountable to our Community & Support Services Manager.

Funded by The National Lottery Community Fund we are seeking an enthusiastic and talented Community Worker to support our Thriving Places project. The postholder will proactively promote and help deliver meaningful community engagement activities within the Parkhead, Dalmarnock localities

You should:

• Have experience of working with local people and community groups in a collaborative way

• Be committed to supporting volunteers and developing volunteering opportunities

• Have experience in delivering successful community engagement activities and events

• Be committed to removing barriers to engagement

We are looking for a new Community Services Officer who shares our values and will use them to guide the way they work on a daily basis. You will be accountable to our Community & Support Services Manager.

You should:

• Have a proven track record of delivering high quality projects and services in line with organisational business plans on time and within budget

• Have experience of managing and developing staff teams to their full potential

• Be able to evidence partnership working and demonstrate experience of supporting capacity building at both a strategic and operational level

• Have experience of successfully securing funding, grants and resources

Willowacre Trust is a charitable subsidiary of West of Scotland Housing Association. Our overarching aim is to tackle social and economic inequalities within the communities served by WSHA. Willowacre Trust plays a fundamental role in the delivery of specialist support and wider community services including the operational management of the Barrowfield Community Centre. Our values (respect, inclusive, integrity, improvement, and support) shape how we act, our decisions and the services we provide.

Our staff are at the heart of our business, and we support them to be their best which is demonstrated with 95% of staff saying WSHA is a good place to work. We provide a friendly, inclusive environment and a generous holiday allowance of 40 days per year. We know that to deliver outstanding customer service, we must ensure our staff are happy, healthy, and motivated and we put a strong focus on staff wellbeing which is reflected with our gold accreditation for Healthy Working Lives. All staff also have free access to a comprehensive Employee Support Service.

Inclusive Employer

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, or religion or belief. We are particularly interested to hear from applicants with a disability, or from a black or minority ethnic background.

Disabled applicants who meet the essential criteria will, where possible be granted an interview under the Disability Confident scheme

The Post

Funded by Glasgow City Council, Glasgow City Health and Social Care Partnership and Clyde gateway on behalf of Glasgow Community Planning Partnership we are seeking an enthusiastic and talented Community Connector.

The Community Connector will proactively coordinate, promote, and deliver Community engagement within the Parkhead, Dalmarnock and Camlachie Thriving Places Project.

You should:

• Have a proven track record of working directly with local people and community groups in a collaborative co-production approach
• Be able to evidence partnership working and be able to demonstrate experience of supporting capacity building at both a strategic and operational level.
• Have experience of delivering on action plans which support the overall outcomes for locality planning.
• Have experience in delivering high quality community engagement services both at strategic and operational levels.
• Have a proven track record of removing barriers to engagement
• Have excellent communication skills
• Be willing to work evenings and weekends when required

About Us

As the charitable subsidiary of West of Scotland Housing Association (WSHA), Willowacre Trusts overarching aim is to tackle social and economic disadvantage and impact on tenancy sustainment within the communities served by WSHA.

We play a fundamental role in the delivery of non-core landlord activities such as specialist support, community development and services as well as the management of our community facilities.

What we can offer

Willowacre Trust, as a subsidiary of the West of Scotland Housing Group put staff at the heart of our business, and we support them to be their best which is demonstrated with 95% of staff saying that Willowacre Trust / WSHA is a good place to work. We provide a friendly, inclusive environment and staff also benefit with a generous holiday allowance of 40 days. We know that to deliver outstanding customer service, we must ensure our staff are happy, healthy, and motivated and we put a strong focus on staff wellbeing which is reflected with our gold accreditation for Healthy Working Lives. All staff also have free access to a comprehensive Employee Support Service.

About the Role

Our Money Advice Worker must be an experienced advisor who is highly motivated with a detailed knowledge of debt solutions and financial capability, providing a generic money management and budgeting advice to West of Scotland Housing Association tenants.

It is essential that applicants are proactive in engaging and communicating effectively with customers and focus on early intervention to prevent serious financial difficulties.

You should:

• Have extensive experience gained in a similar role and be experienced in managing a high-volume caseload

• Have strong customer care skills

• Be skilled in IT and case management systems

• Be methodical and flexible in approach to organising and prioritising your workload

• Be able to build trusted relationships with customers, team colleagues and internal departments and be happy to support other services within the team

• Have full driving licence

Inclusive Employer

Willowacre Trust as part of the West of Scotland Housing Group aims to recruit a diverse workforce and welcomes applications from all sectors of the community. Disabled applicants who meet the essential criteria will, where possible be granted an interview under the Disability Confident scheme

Willowacre Trust is looking for Board Members who are passionate and committed to making a meaningful difference for people and communities and who have a third sector background.

Willowacre Trust is the charitable subsidiary of West of Scotland Housing Association (WSHA) and has been working to tackle social and economic disadvantage for over 50 years. Willowacre Trust provides a range of support services with the aim of positively impacting on the lives of WSHA tenants and communities.

Services delivered within communities include:

• Community centres, multi-use games areas and urban green spaces.

• Starter packs, food parcels, upcycling and fuel top ups

• Older People’s Services (includes sheltered housing)

• Tenancy Sustainment Services (includes Money, Energy, Digital, Handy Person Services)

• Community Engagement Services

About Us

As the charitable subsidiary of West of Scotland Housing Association (WSHA), Willowacre Trusts overarching aim is to tackle social and economic disadvantage and impact on tenancy sustainment within the communities served by WSHA.

We play a fundamental role in the delivery of non-core landlord activities such as specialist support, community development and services as well as the management of our community facilities.

What we can offer

Willowacre Trust as part of the West of Scotland Housing Group put our staff at the heart of our business, and we support them to be their best. We provide a friendly, inclusive environment and staff also benefit with a generous holiday allowance of 37 days. We know that to deliver outstanding customer service, we must ensure our staff are happy, healthy, and motivated and we put a strong focus on staff wellbeing which is reflected with our gold accreditation for Healthy Working Lives. All staff also have free access to a comprehensive Employee Support Service

About the Role

Funded by the Glasgow Communities Fund, you will manage and run the Barrowfield Community Centre, MUGA and play area, ensuring its smooth operation and that our community facility forms a vibrant, well managed hub for the benefit of local people, anchor tenants, those booking community spaces and other centre users. .

The centre is open during the day 7 days per week and is able to accommodate evening bookings 3 nights during the week until 8pm. With the support of the wider Community and Support Services Team, you will manage a small team of Community Centre Assistants, ensuring the sustainability of the Community Centre by maximise income through bookings and effective usage of its facilities. Some weekend/evening work on a rota basis is required.

You should:

• Have excellent experience of operational management within a similar busy community setting

• Have strong customer services skills and staff management experience

• Be able to build rapport with all hub users and create a safe and welcoming facilities

• Be methodical and flexible approach to organising and prioritising a varied workload

Inclusive Employer

Willowacre Trust as part of the West of Scotland Housing Group aims to recruit a diverse workforce and welcomes applications from all sectors of the community. Disabled applicants who meet the essential criteria will, where possible be granted an interview under the Disability Confident scheme

As the charitable subsidiary of West of Scotland Housing Association (WSHA), Willowacre Trust’s overarching aim is to tackle social and economic disadvantage within the communities served by WSHA.

Willowacre Trust plays a fundamental role in the delivery of specialist support and wider community services including the operational management of the Barrowfield Community Centre.

You will provide day to day janitorial and set up duties within our Community Centre, l ensuring that the Centre is prepared and operational for all activities. This will include all daily/weekly checks/tasks, such as fire safety, health & safety, cleaning, security and maintenance within the Centre and its immediate grounds. Working alongside our tenants and Centre user, will require excellent customer service skills.

You will also have a good working knowledge of health and safety, with good literacy and numeracy skills to maintain records and be flexible, adaptable, and able to work evenings and weekends.

In return we offer a friendly, inclusive environment and a good remuneration package with 37 days holiday. Hours will be 35 per week, covering 5 days over 7 inclusive of evenings and weekends. The post is a fixed term contract until 31 March 2023 due to external funding

West of Scotland Housing Association (WSHA) strives to be more than just a social landlord. With over 50 years of history, what sets us apart is the way in which we go further to improve the lives of our tenants. West of Scotland Housing Association and its subsidiary company Willowacre Trust overarching aims are to tackle the social and economic issues impacting on our communities.

Supporting our older tenants to sustain their tenancies within our sheltered housing, you will have previous experience of working with older people, preferably within a housing setting. Responsible for signposting tenants to appropriate specialist support, undertaking health and safety checks for communal areas and assisting with social support activities. You will offer support with kindness and compassion and engage with a diverse range of older people. Establishing friendly relations with tenants and encourage them to participate in decisions which affect their lives.

In return we offer a friendly, inclusive environment and a good remuneration package with 37 days holiday and flexitime working.