This vacancy has now closed

  • Advertised from 26th June 2019
  • 35 hours per week. Fixed-term contract to 30 June 2020.


The Health and Social Care Alliance Scotland (The ALLIANCE) is an independent Scottish Charity funded by a grant from the Scottish Government. Our vision is for a Scotland where people of all ages who are disabled or living with long term conditions, and unpaid carers, have a strong voice and enjoy their right to live well, as equal and active citizens, free from discrimination, with support and services that put them at the centre.

The ALLIANCE has three core aims; we seek to:

  • Ensure people are at the centre, that their voices, expertise and rights drive policy and sit at the heart of design, delivery and improvement of support and services.
  • Support transformational change, towards approaches that work with individual and community assets, helping people to stay well, supporting human rights, self-management, co-production and independent living.
  • Champion and support the third sector as a vital strategic and delivery partner and foster better cross-sector understanding and partnership.

This role will involve working closely with colleagues in the digital health and care team and across the wider ALLIANCE, the public and a range of stakeholders and collaborators in the third sector, private sector and wider Scottish digital health and care community. This includes people who are disabled, living with long term conditions or providing unpaid care, third sector organisations including social enterprises, commercial organisations, the NHS, social care providers, HSCPs and the Scottish Government.

The main aspects of the role are to:

  • undertake and/or support user research in all phases i.e. Discovery, Alpha, Beta and Live
  • undertake user research to support the development of ALISS (an ALLIANCE managed digital service that enables people to find and share information about local resources that support health and wellbeing –
  • undertake user research to support other ALLIANCE digital health and care projects
  • support ALLIANCE colleagues in their understanding and application of user research thinking and techniques so the approach is embedded across our wider work

The successful applicant must be able to travel regularly throughout Scotland. A flexible approach to working hours is essential, as occasional additional hours and overnight stays will be required.

Annual leave entitlement is 25 days per annum plus 12 public holidays. The leave year runs from 1st April to 31st March.

Application notes

For an application pack please see our website at, or contact HR on Tel: 0141 404 0231, or email us at

Closing date for applications is 9:00am on Tuesday 23 July 2019. Please ensure that you clearly mark the role for which you are applying. Interviews will be held on Friday 9 August 2019.