This vacancy has now closed

Top job! Service Manager

  • Full time
  • £30,000 – £35,000
  • Dundee
  • Closing 10th May 2019

  • Advertised from 18th April 2019


Positive Steps is a Christian charity; working in Dundee since 1989 we support some of the most vulnerable people living in our community.

Our services provide person-centred support to people experiencing a range of challenges and problems living in the community.

As the Registered Service Manager you will be able to demonstrate vision, leadership skills and a track record of managing/developing services. You will have a commitment to implementing best practice, continuous improvement and to the values and ethos of the organisation. You will be responsible for working with external partners including regulators, other support agencies, healthcare professionals and family members.

The ideal candidate will have:

  • Relevant supervisory experience in a support environment.
  • Qualifications suitable for SSSC registration at this level (e.g. SVQ level 4 with Leadership and Management Award).
  • Good understanding of the issues surrounding people with complex needs, poverty and homelessness.
  • Experience of legal, regulatory and policy requirements relating to a housing support setting.
  • A commitment to service user involvement.
  • Experience of risk management principles and implementing them.
  • A commitment to positive risk taking within a supported environment.
  • The ability to effectively and efficiently manage available resources to ensure service users receive high quality person-centred support.
  • Experience developing services.
  • Effective communication and coaching/mentoring skills.

The post is subject to satisfactory references, membership of the PVG (Adult) Scheme and requires the daily use of a roadworthy, appropriately insured car.

Application notes

Application Packs should be requested from HR, Positive Steps, Swan House, 2 Explorer Road, Dundee, DD2 1DX, 01382 561822 or by email from They are also available on our website.

Closing date for applications is 10 May and interviews will be held shortly thereafter.

If you would like an informal chat about the post please contact our HR Manager on 01382 561822 ext 223.

Positive Steps has a strong commitment to equal opportunities and has service users from a wide variety of backgrounds. We would therefore welcome applicants from an equally wide cross section of the community.

The Positive Steps Partnership (Positive Steps) is a Registered Scottish Charity, Charity Number: SC028252