This vacancy has now closed

Intensive Tenancy Support Officer

  • Full time
  • £22,000 – £24,000
  • Glasgow
  • Closing 14th February 2020

  • Advertised from 3rd February 2020


Who we are

Homes for Good is Scotland’s first social enterprise letting agency, now forming part of a dynamic social business group that is dedicated to finding new and innovative approaches to tenancy support & sustainment.

Our focus is on leading by example in the private rented sector, creating safe happy homes for tenants and sound investments for landlords. Working across Glasgow and beyond, our relationships and customer care standards with tenants and landlords alike set us apart from the rest of the industry. We specialise in working with tenants in social housing need, and our additional services such as energy efficiency advice, financial health, interior design and employability make Homes for Good unique. We work with third sector partners to maximise our charity and social enterprise supply chain, ensuring that our spend and profits are reinvested in changing people’s lives.

The team is made up of a select group of experienced, enthusiastic people with one thing in common – a clear commitment to creating secure, quality homes for our tenants & enabling landlords to successfully manage their investments.

Recent recognition for our work includes, our Director, Susan Aktemel, being awarded the Cambridge Social Innovation Award from the Cambridge Centre for Social Innovation & was noted as one of the top 100 Changemakers in Housing in the UK by the Big Issue.

Role Overview

We are looking for a highly motivated Intensive Tenancy Support Officer to join our fast paced & dynamic professional family. Always working to our core values of being kind, honest, friendly and fair we provide a high standard of service to all our customers (tenants and landlords alike), ensuring quality by investing in the team’s expertise and always willing to go the extra mile to get the job done.

Due to the growth of our Social Business Group we are currently looking to recruit a Tenancy Support Officer with experience supporting vulnerable adults. This post will be based in Bridgeton, Glasgow and will involve travel around Greater Glasgow and Ayrshire to provide person-centred support to our tenants in their homes.

You will play a key role in helping us support our most vulnerable tenants through providing innovative person centred support and excellent customer service to help them sustain their tenancies in happy, stable homes.

This post has been created to work with a select group of our tenants who demonstrate multiple and complex needs. Your purpose will be to help your tenants enjoy their homes and have successful tenancies with an emphasis on individual needs in relation to mental health & wellbeing, financial inclusion, social skills and community engagement.

Application notes

A Job Pack is available for download below.

If you are interested in this role and would like to join our team, please email your CV along with a covering letter stating why you are applying for this position to

If you have any questions, please call Mary on 0141 406 1830.