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Service Coordinator

  • Full time
  • £26,766 – £29,159
  • Glasgow
  • Closing 21st April 2020

  • Advertised from 8th April 2020
  • 1276



Housing First Consortium Glasgow

The Consortium is a Housing First service within Glasgow. Housing First has been recognised by the Scottish Government as an effective way to deal with those who have been long term homeless with multiple and complex needs. Turning Point Scotland is the lead partner in the consortium and work in partnership with Glasgow City Council HSCP (health and social care partnership), Simon Community Scotland, Loretto (Wheatley Group) and The Salvation Army.

The premise of Housing First is that housing is a basic human right and is an integral part of a holistic support package offered to individuals.

Housing First is designed for individuals over 18 years of age who are statutory homeless with multiple and complex needs; however they still want to have a tenancy of their own. The individual will be striving to gain independent living, but requires housing support. Support staff will provide support on the maintenance of a tenancy, addiction, mental health, social inclusion, life skills and employability. This support is non time limited. The service will act on the seven principles identified for a Housing First service.

The service is person centred with the individual choosing their own priorities in their recovery and flexibility in support.

The service is currently based in the Adelphi Centre and support is available on a 24/7 basis, with the office being staffed from 9am to 8pm. After hours service users are able to receive support from Simon Community Scotland’s help line call centre.

Main duties and responsibilities

Support to people who use services - To:

  • ensure the provision of support and assistance in accordance with their support plans and the service aims.
  • work in line with and promoting the SSSC Codes of Practice and the relevant Care Standards.
  • be responsible for both directly undertaking initial and on-going assessments of people we support and of overseeing team members to do so.
  • manage staff to advise people we support in accordance with the service aims.
  • deliver or oversee key work for a person or people who have complex or multiple needs.
  • maintain professional confidentiality and boundaries at all times both with people being supported and and with the team.
  • support and assist people who we support in crisis situations, and/or manage a physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
  • travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
  • have an good understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.
  • promote peer work and the value of lived experience through providing support to peer support workers, TPS connects and volunteers.

Application notes

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